Plugable

DisplayLink Releases New 5.5 M1 Windows Driver

Posted on 03. Dec, 2010 by Bernie Thompson in Windows

This release is especially important for users of the latest nVidia drivers (versions later than 258.96) on Windows 7 and Vista, because these recent nVidia drivers conflict with earlier DisplayLink drivers in the area of DirectX functionality.

We’re recommending that affected users download this latest DisplayLink 5.5 M1 (Dec 3, 2010) release or any later version, available at http://displaylink.com/support/downloads.php

Note a reboot may be required as the installer removes the prior version, and installs the new. Please feel free to comment with any experience reports or problems.

Here’s a rundown of important problems that are intended to be fixed from 5.5 (Sept 29, 2010) to 5.5 M1 (Dec 3, 2010) from the DisplayLink 5.5 M1 release notes. We have some notes from us [in brackets] based on what we’ve seen from Plugable customers.

These issues have complete or partial fixes in 5.5. M1:

• Video playback issues on Microsoft Windows 7 with the latest NVIDIA Drivers. [This is the big incompatibility where nVidia drivers after 258.96 broke DirectX functionality on systems with DisplayLink drivers installed]
• DisplayLink Software upgraded through Windows Update will not work correctly after rebooting the system (issue affecting releases R5.3 to R5.4 on Windows update). [This problem has kept the DisplayLink version on Microsoft's Windows Update system to the older version 5.2, meaning that users who simply plug in their device without a manual driver download have been missing fixes for a number of serious known issues. Now DisplayLink should be able to resume delivering the very latest drivers via Windows Update]
• DisplayLink USB monitor could occasionally remain blank after a PC reboot. [we've seen this problem intermittently from several customers. We suspect multiple causes, but hope this resolves most]
• Sometimes the DisplayLink icon is missing in the system tray. [this had previously been a sign of larger problems]

And other important problems DisplayLink reports fixed, that we haven’t specifically run across:

• Blue screen on Windows 7 on some platforms when rebooting after having applied layout changes.
• The DisplayLink GUI stops functioning correctly after switching GPU on some ATI/Intel hybrid systems.
• Sometimes there are two DisplayLink icons present in the system tray.
• Video in Basic Mode not working with the latest Windows updates on both Windows Vista and Windows 7.

5.5 M1 is compatible with all Plugable USB graphics devices. Generally DisplayLink does a good regression testing so we’ve generally had a good experience being aggressive about upgrading to get the latest fixes (when things break, they break more often between DisplayLink releases because of external OS or other main GPU driver changes). So we’re recommending this release to all Plugable users who are experiencing any of the problems above.

Two New DisplayLink USB Graphics Adapters

Posted on 02. Dec, 2010 by Bernie Thompson in Windows

Source: DisplayLink

We’re filling out our line of DisplayLink USB graphics adapters with two new products that offer even better pricing, using DisplayLink’s most cost-effective mid-range DL-165 chip.

1) Our new UGA-165 completes our USB to VGA/DVI/HDMI family. There are all identical products other than the DisplayLink chip inside the unit: UGA-2K-A (DL-195 chip), UGA-165 (DL-165 chip), and UGA-125 (DL-125 chip).

2) Our new USB-VGA-165 is our most aggressively priced product, hitting the new price point of $44.95, while still being built on DisplayLink’s mid-range DL-165 chip. We pushed the price point down by supporting VGA connections only (no DVI or HDMI, and no extra converters needed in the box), and with simpler casing and packaging.

Now with this complete line, we’re covering the full line of DisplayLink chips, with options from $45-$65. And we hope to add a higher end option focused on HDMI in the coming months.

If you’re a current owner of one of our other DisplayLink products, you’re going to like these new adapters — same drivers, same performance, same simple setup experience, and new lower price points for connecting even more monitors to your PC!

Here’s a table with more detail to compare the four adapters head-to-head.

Apple iPad iOS 4.2 Breaks USB/SD Connection Kits and Other Devices

Posted on 24. Nov, 2010 by Bernie Thompson in Using

Apple’s iPad iOS 4.2 update this week has broken functionality with iPad Connection Kits and other USB-based devices, including ours.

Things that worked with iOS 3.2 may fail with the message “Cannot Use Device – The connected USB device requires too much power” on 4.2. The root cause appears to be that Apple lowered the allowed power draw of a USB device attached to the iPad’s connector from 100 mA to 20 mA (USB 2.0 spec is 500mA, so the previous limit already cut off many devices). Here is a little more background from a different affected device.

While some functionality of the our Connection Kit was unaffected (it will still work with compatible USB devices, if connected through a powered USB hub), even the SD interface is now over the new 20 mA limit.

We don’t know when/if Apple will fix this problem, and we never want to leave customers customers waiting for fixes like this. So we’ve halted all sales of this product. And fortunately we’ve got a direct channel to each of our customers through Amazon, so we’ve contacted each of them to offer refunds. Any customer we missed can always contact us by emailing their Amazon order # to support@plugable.com. Our apologies to affected customers – we will move quickly to get you fixed up.