Category Archives: Experience

Plugable Launches New 10-Port USB Hub Family

Plugable has had the top-selling 10-port USB 2.0 hub on Amazon for over 3 years — much of that time in the “top 100″ of all electronics. And over that period, we made many large and small improvements responding to customer feedback.

That’s made the Plugable USB2-HUB10S a proven, rock-solid solution for giving your USB-capable computer additional USB ports. It will work with any Windows, Mac, or Linux computer along with many game consoles, wireless routers, and other devices that have a USB port and support USB hubs.

Today, we’re building on this solid foundation by adding a higher-end USB 2.0 model with extra charging features. The Plugable USB2-HUB10C2 uses the same Terminus Technology FE 1.1s chip in our popular 4-port charging hub to support extra charging features on the two swivel ports. It upgrades the power supply to a high-quality 5V 4A model — the same used on our top-selling $109 USB 3.0 universal docking station. Charging rates are device dependent, so make sure to check our charging rates table for this model before purchase. This is a great solution for iOS and Android users with PCs or Macs who want both connectivity and charging of devices in a single hub, along with lots of extra USB ports for other devices.

Even more exciting is we’ve brought this same 10 port design to USB 3.0, for making the most of all your high-performance USB 3.0 devices. Over the past few years, with updates to chips, firmware, and the various operating systems, USB 3.0 has become mature. Our new Plugable USB3-HUB10C2 uses the same VIA VL812 Rev B2 chips and 9000 series firmware as our top-selling USB 3.0 7 port hub to deliver no-compromise compatibility with USB hosts and devices for all operating systems. It’s also fully backward compatible with USB 2.0 and 1.1. It includes a beefy 12V 4A power supply (with step-down in the hub to USB’s 5V).

For charging, there are some compromises with these USB 3.0 chips and firmware — devices will charge at maximum rate only when the PC is off or not connected. Our hub supports this feature on the two swivel charging ports. Again, see our charging rates table for this model for more details.

We’re very excited to have these 3 great options to cover the full range of USB hub needs with proven components. Today, these hubs are available on Amazon.com, and over the next few weeks will be available throughout Europe, UK, Canada, and Japan.

There is much more detail on each product pages and throughout the site. Any questions? Please feel free to comment below or email support@plugable.com. We’re happy to help!

Plugable USB 2.0 10 Port Hub (with Power Adapter) Product Details
$24.95

Plugable USB 2.0 10-Port Hub with 2 Flip-up Charging Ports (With 4A Power Adapter) Product Details
$35.00

Plugable USB 3.0 10-Port Hub with 2 Flip-up Charging Ports (48W Power Adapter) Product Details
$54.95

Using the USB2-E100 on Windows RT

Officially, we don’t support our USB 2.0 10/100 Network Adapter on Windows RT. This is because Windows RT won’t recognize it automatically — Windows RT 8.1 lacks the plug and play IDs, and doesn’t provide a way to install INFs or 3rd party drivers to provide them after the fact. The full Intel/AMD version of Windows has none of these issues. So skip this post unless you’re on an ARM-based Windows tablet.

But for those with an ARM-based Surface or other Windows RT device running 8.1 — If you jump through a few hoops, you may find that the adapter does work just fine on RT, using binaries that are already on the system.

Windows RT puts devices it doesn’t recognize under the “Other devices” category in Device Manager. While the drivers exist on the machine to get ASIX 88772-based network adapters working, the operating system can’t figure that out on it’s own. What it needs is to be force-fed the correct ASIX driver. The following slideshow with screenshots details that process.


(Visit this post on plugable.com and click left/right arrows to move through the slideshow)

As a side note, this same process works with the USB2-MICRO-200X. The only differences are the following:

6mIn step 6 “Imaging devices” needs to be selected instead of “Network adapter”
7mIn step 7 the manufacturer is “Microsoft” and the model is “USB Video Device”.

Have any questions or tips for other users with RT devices? Feel free to comment below. Thanks!

Installing DevCon on Windows 8.1

DevCon is a Windows command line tool useful in Windows device testing and debugging that is not included in the general availability release of Windows 8.1.

Additional details on DevCon’s use are here.

Here are steps to install it, along with useful prerequisites.

1. Install Windows 8.1 WDK.

2. Install Visual Studio Express 2013 for Windows Desktop (or a full version of Visual Studio, if available).

3. Install the Windows SDK for Windows 8.1.

Below is a screencapture showing correct command syntax- note that it is necessary to “quote out” the full path of the appropriate bittage .exe version as shown in the 2nd line.

DevCon command working under Windows 8.1

DevCon command working under Windows 8.1

C:\WINDOWS\system32>"C:\Program Files (x86)\Windows Kits\8.1\Tools\x64\devcon.exe"