Reading the firmware version of a LucidPort SATA dock on Windows

Posted on 15. Jun, 2011 by in Windows

The Plugable USB3-SATA-U3 Hard Drive Docking Station supports updating the firmware for its LucidPort USB300 chipset, so any new USB 3.0 enhancements can be applied even to existing docking stations.

How to determine your firmware version

Go to Windows start menu and search for Windows’ “Device Manager” utility. Expand the “Universal Serial Bus controllers” section.

The Plugable SATA dock will be one of potentially several “USB Mass Storage Device”s. They all share a common name, because it’s actually Microsoft’s own built-in USB Mass Storage driver that controls the device (which is why no driver disk is needed for the Plugable SATA drive docking station).

So we need to open each one to check which is actually the Plugable SATA dock. To check the ids on each one, right click “USB Mass Storage Device”, selecting “Properties”, then selecting the “Details” tab, and then finally selecting “Hardware IDs” from the dropdown list (it’s the 2nd item on the list).

The Plugable Docking Station will be the one with VID_1759 (which is the identifier of LucidPort, Inc). The PID is usually 5000 or 5002. And the REV_ shows the firmware version currently flashed on the dock. In the case of the screenshot above, it’s verison 2580.

If you don’t find the Plugable device, try connecting with USB 2.0 (instead of USB 3) and make sure both power and USB are connected.

Our most recent update is to upgrade all older Plugable USB3-SATA-U3 docking stations to firmware version 2580, to improve USB 3.0 error tolerance and support 3TB+ drives.

Newer Plugable USB3-SATA-U3 docking stations (those purchased now) are already up to date with this firmware version.

You can see the fixes and features introduced in each LucidPort firmware version in their USB300 firmware change history.

And please contact us at http://support.plugable.com/ or support@plugable.com anytime for help. Thanks!

New DisplayLink Driver Released for Mac OS X Lion (10.7)

Posted on 06. Jun, 2011 by in USB-VGA-165

[Update July 2011: Lion is now out! And DisplayLink has an updated beta 3 driver available at the same location as below. The final version of Lion unfortunately has introduced several significant issues with USB graphics. For the most up to date information, see our support forum at http://support.plugable.com/plugable/topics/osx_lion_and_usb_2_0_display_adapter]

DisplayLink has released an updated Mac driver (1.7 beta 1) with support for Mac OX 10.7 “Lion” (both 32 and 64 bit kernels).

The driver is available for download now at http://displaylink.com/support/mac_downloads.php and is compatible with all Plugable USB graphics adapters and docking stations, such as the Plugable UGA-2K-A.

DisplayLink’s release coincided with Apple’s announcement today at WWDC that the Lion update will be available for purchase next month for $29. Driver updates from DisplayLink are free.

This new line of DisplayLink drivers (1.7 and later) is critical for all DisplayLink Mac users looking to upgrade to Lion, as the new OS release breaks all older USB graphics drivers.

The new DisplayLink driver release includes other fixes, but retains the same high-level characteristics and limitations of prior Mac driver versions (displays up to 2048×1152 on high-end USB adapters; limit of 4 additional displays via 4 USB adapters; no Quartz Extreme/OpenGL support).

Setting up the Plugable USB Wireless Audio Kit

Posted on 24. Feb, 2011 by in Windows

What if you could plug in a USB adapter, not have to install any drivers, and stream audio wirelessly to speakers 10 meters or more away …

That’s what our new wireless audio product enables, and the homebrew video below shows how the product connected, paired, and configured on a Windows 7 PC.

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