Plugable

Two New DisplayLink USB Graphics Adapters

Posted on 02. Dec, 2010 by Bernie Thompson in Windows

Source: DisplayLink

We’re filling out our line of DisplayLink USB graphics adapters with two new products that offer even better pricing, using DisplayLink’s most cost-effective mid-range DL-165 chip.

1) Our new UGA-165 completes our USB to VGA/DVI/HDMI family. There are all identical products other than the DisplayLink chip inside the unit: UGA-2K-A (DL-195 chip), UGA-165 (DL-165 chip), and UGA-125 (DL-125 chip).

2) Our new USB-VGA-165 is our most aggressively priced product, hitting the new price point of $44.95, while still being built on DisplayLink’s mid-range DL-165 chip. We pushed the price point down by supporting VGA connections only (no DVI or HDMI, and no extra converters needed in the box), and with simpler casing and packaging.

Now with this complete line, we’re covering the full line of DisplayLink chips, with options from $45-$65. And we hope to add a higher end option focused on HDMI in the coming months.

If you’re a current owner of one of our other DisplayLink products, you’re going to like these new adapters — same drivers, same performance, same simple setup experience, and new lower price points for connecting even more monitors to your PC!

Here’s a table with more detail to compare the four adapters head-to-head.

Apple iPad iOS 4.2 Breaks USB/SD Connection Kits and Other Devices

Posted on 24. Nov, 2010 by Bernie Thompson in Using

Apple’s iPad iOS 4.2 update this week has broken functionality with iPad Connection Kits and other USB-based devices, including ours.

Things that worked with iOS 3.2 may fail with the message “Cannot Use Device – The connected USB device requires too much power” on 4.2. The root cause appears to be that Apple lowered the allowed power draw of a USB device attached to the iPad’s connector from 100 mA to 20 mA (USB 2.0 spec is 500mA, so the previous limit already cut off many devices). Here is a little more background from a different affected device.

While some functionality of the our Connection Kit was unaffected (it will still work with compatible USB devices, if connected through a powered USB hub), even the SD interface is now over the new 20 mA limit.

We don’t know when/if Apple will fix this problem, and we never want to leave customers customers waiting for fixes like this. So we’ve halted all sales of this product. And fortunately we’ve got a direct channel to each of our customers through Amazon, so we’ve contacted each of them to offer refunds. Any customer we missed can always contact us by emailing their Amazon order # to support@plugable.com. Our apologies to affected customers – we will move quickly to get you fixed up.

DisplayLink and nVidia Driver Compatibility Update

Posted on 15. Nov, 2010 by Bernie Thompson in Windows

[updated 12/3 - DisplayLink has released driver version 5.5 M1 (Dec 3, 2010) which appears to resolve all these outstanding nVidia issues. See details ... ]

nVidia’s latest Win7/Vista drivers (October 18, 2010 and later) conflict with existing DisplayLink drivers (version 5.5 Sept 29th and earlier), causing video playback and some 3D applications to not function. These problems apply to all DisplayLink-based USB graphics products, including ours.

DisplayLink is working to fix the conflicts. They’re trying to roll out updated drivers as quickly as possible, but have some work to do yet.

On Nov 15 they made available a maintenance release of the older DisplayLink driver version 5.4, called “5.4 M1″, which resolves some of the conflict, but not enough to make the solution workable.

Our recommended solution for now is to use the latest DisplayLink drivers, and stay on or move back to nVidia drivers version 258 or earlier. For Windows 7 and Vista 32-bit, you can find the nVidia drivers here. For 64-bit, find them here. These drivers do not have any of these these 3D & video playback conflicts.

Our apologies to users affected by these conflicting drivers. We hope this information helps. Feel free to email support@plugable.com or visit http://plugable.com/support/ and post a question if you have any remaining problems. Again, thank you!

[updated 11/23]