Plugable

DisplayLink and nVidia Driver Compatibility Update

Posted on 15. Nov, 2010 by Bernie Thompson in Windows

[updated 12/3 - DisplayLink has released driver version 5.5 M1 (Dec 3, 2010) which appears to resolve all these outstanding nVidia issues. See details ... ]

nVidia’s latest Win7/Vista drivers (October 18, 2010 and later) conflict with existing DisplayLink drivers (version 5.5 Sept 29th and earlier), causing video playback and some 3D applications to not function. These problems apply to all DisplayLink-based USB graphics products, including ours.

DisplayLink is working to fix the conflicts. They’re trying to roll out updated drivers as quickly as possible, but have some work to do yet.

On Nov 15 they made available a maintenance release of the older DisplayLink driver version 5.4, called “5.4 M1″, which resolves some of the conflict, but not enough to make the solution workable.

Our recommended solution for now is to use the latest DisplayLink drivers, and stay on or move back to nVidia drivers version 258 or earlier. For Windows 7 and Vista 32-bit, you can find the nVidia drivers here. For 64-bit, find them here. These drivers do not have any of these these 3D & video playback conflicts.

Our apologies to users affected by these conflicting drivers. We hope this information helps. Feel free to email support@plugable.com or visit http://plugable.com/support/ and post a question if you have any remaining problems. Again, thank you!

[updated 11/23]

Howto: Adjusting C-Media USB Audio Volume in Windows 7

Posted on 28. Oct, 2010 by Bernie Thompson in Windows

The Plugable UD-160-A Universal Docking Station and the Plubable DC-125 Zero Client Docking Station provide 2 channel USB audio via a CM-6300 chip. The CM-6300 is a “driverless” solution in that it complies with the USB audio class standard, and uses Microsoft’s own drivers provided in Windows 7. That also means that the software options for controlling the device are all in the hands of Windows 7 itself.

The UD-160-A and other powered CM-6300 devices can be configured in hardware to deliver high power audio output, so it’s great even with unpowered speakers. But for headsets and self-powered speakers, the defaults may be too loud.

For those cases and others, here are some details and tips for adjusting the volume in Windows 7 with USB audio.

First off, it helps to bring up some music in Windows Media player so you can hear the affect of your settings changes. Most Windows 7 installs will have some sample music to play in Libraries->Music->Sample Music

Then, go to where the settings are collected — in the “Sound” settings from the Windows 7 Control Panel.

This will bring up the list of available audio devices, one of which should be your USB audio device. By default, Windows 7 makes a new USB audio device the default — even if it doesn’t have any speakers attached! So this is also the place where, if you’re not actually using your USB or docking station audio, you can select a different audio output (e.g. your laptop’s built-in audio) and click “Set Default” to make it the default for new default sound output and/or for communications (messenger/skype/voip). Windows will persist this setting.

For adjusting the USB audio level, right click on the USB audio device to bring up the context menu and select “Properties”.

The main volume for the device is in the “Levels” tab. When this audio device is the default device, this level is the same as the Windows master audio volume controls (the one you adjust from the sound icon in the Windows system tray) — adjusting one will adjust the other. The default in Windows is a max volume of “100″.

For the high-power audio of the Plugable dock, combined with powered speakers, “100″ is often too loud, and you may find that even setting the level to “1″ is still too loud.

The solution is the “Custom” tab which has an optional “Loudness” checkbox (provided by the Microsoft USB audio class drivers). Windows 7 sets this on by default, but in most cases it should be unchecked. Then, go back to your levels tab and re-adjust the volume to the right and comfortable level.

For most speaker combinations, you should no longer be having to peg the volume down at “1″.

And once you have master volume at a comfortable level – you also have another means of control. Each application has its own volume, which acts in combination with the Windows master settings. So if system sounds or media playback are still to loud or not the right relative volume, look within the particular application for its own sound slider (and most applications will persist this setting).

We hope this helps for anyone experiencing audio which is too loud or too quiet with any Plugable or other USB audio devices on Win 7. Please feel free to comment with any questions or other suggestions.

[Update March 2, 2011]

If you’re on Windows, and the above steps don’t help enough, there is a Windows driver solution to bump the volume down further.

This driver replaces Windows’ default USB audio driver, it’s compatible with the CM6300 in the Plugable Universal Dock. Most functionality doesn’t apply to the CM6300, but the fine grained control over volume is better and helpful.

Here’s where you can download the lower-volume CM6300 driver. Please let us know in the comments if you have any problems or feedback. Thanks!

Howto: ASIX 88178 USB Ethernet Adapter on Ubuntu 10.10 Linux

Posted on 18. Oct, 2010 by Bernie Thompson in Using

[update Dec 2011: Linux kernel 3.2 rc3 and later "just work" and don't need the fix described below]

Support for these devices has been in the Linux kernel since kernel 2.6.21 (file /drivers/usb/net/asix.c). However, this driver fails to find an IP address, and comes up “disconnected”

To get the adapter working, we need to download, compile, and install the latest driver available from ASIX for the AX88X family. This driver is compatible with kernels 2.6.14+

Steps

Assumes you have another net connection on this machine. Download the driver on another machine and copy over if not.

mkdir asix
cd asix
wget http://www.asix.com.tw/FrootAttach/driver/AX88772B_772A_760_772_178_LINUX2.6.35_Driver_v3.5.0_Source.tar.bz2
tar xvjf *
sudo apt-get install module-assistant
sudo module-assistant prepare
sudo modprobe -r asix
make
sudo make install
sudo modprobe asix

Your USB network interface should now come up automatically.

These instructions have been written for our Plugable USB2-E1000 USB Gigabit Ethernet adapter, but should apply to any ASIX adapter with an ASIX AX88178 USB Ethernet controller and Realtek RTL8211CL PHY, which reports ASIX’s USB IDs VID_0B95 & PID_1780.

The steps should work identically on older Ubuntu kernel versions. It was also tested on Ubuntu 9.04, kernel 2.6.28.10. Comment here if you have any trouble, and we’ll try to figure it out.

Common errors

Before this update of the driver, the common errors you’ll see typically show up as a timeout trying to get an IP address from DHCP. You’ll see messages like

“no ipv6 routers present” in dmesg and /var/log/kern.log

And in /var/log/syslog:
“DHCP transaction took too long (>45s), stopping it”
“Marking connection ‘Auto eth1′ invalid”

Again, this update of the ‘asix’ kernel module should resolve these errors. For the future, hopefully the in-kernel ASIX driver will get patches to catch it up with the driver source available directly from ASIX.