Plugable USB 2.0 Bluetooth Adapter
- “The device works perfectly. The drivers installed automatically and there was nothing to do but figure out my speakers. I had outstanding support service from Plugable’s tech who checked everything and helped me get my speakers to pair up. Couldn’t be more pleased.” – Ralph H.
- “This tiny USB bluetooth has huge capabilities. It easily fits into a USB port, then pairs and connects to any bluetooth device. Plugable sends a link by e-mail to the latest driver even before the bluetooth arrives. And the packaging doesn’t require any cutting; it just snaps open. I bought this because I have another Plugable device — a USB 3.0 hub — that also works as advertised. You can’t go wrong with Plugable products.” – WASH
- Adds Bluetooth® support for Windows® 7 and later, Linux PCs, and Raspberry Pi
- Extremely compact USB adapter. Safe to leave in for laptop travel
- Supports Bluetooth keyboards, mice, headsets, and more
- Supports Bluetooth stereo headsets, headphones, and speakers
- Specifically works with Microsoft’s new Bluetooth 4.0 Low Energy support in Windows 8® and Windows 10
- Support built-in to Linux kernels 3.0.34 and higher (may have limited functionality vs Windows, some Linux distributions need additional manual configuration)
- Does not add Bluetooth Low Energy (Bluetooth 4.0) capability to Windows 7 and earlier. Does not work in car stereo systems or TVs. Not recommended for Bose QuietComfort 35 in Windows 7.
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Plugable’s new Class 2 Bluetooth 4.0 Low Energy adapter’s dual mode radio will enable your computer to communicate with other Bluetooth devices with high speed transfer rates of up to 3 Mbps. With a range of up to 10 meters (33 feet) depending on environmental factors. The adapter is compatible with both 32 and 64-bit Windows from XP through Windows 10. And offers market-leading Broadcom BCM20702 chipset, while also backwards compatible with classic Bluetooth (1.x and 2.x) devices.
Supported Bluetooth Profiles
A2DP, ATT, AVRCP, GAVDP, GATT, HCRP, HFP, HID, HID over GATT, OPP, PAN, SPP, and more (Note: Some profiles may require installation of included Broadcom Bluetooth or built-in Windows 8 stack)
Windows Driver Installation
If another Bluetooth adapter has been used with your computer, remove its driver as explained below in the FAQ section. Also, be sure to uninstall any bluetooth software from “Programs and Features” in the Control Panel. If your computer has a built-in Bluetooth adapter, we recommend using it instead of purchasing our adapter, especially in Windows 10. Many built-in adapters are integrated with the Wifi function and disabling the Bluetooth adapter may disable wifi support. Windows 10 frequently re-enables disabled built-in Bluetooth adapters, which will cause the Plugable adapter to stop functioning. If you must install the Plugable adapter because your built-in adapter does not work, please contact us at email@example.com for assistance.
- Windows 10: Windows 10 will automatically download drivers when the device is plugged in, and no other software should be necessary. If you encounter any issues, try manually running Windows Update first. If that does not help, please contact us at firstname.lastname@example.org or try one of the Windows 10 drivers from the links below.
- Windows 8: Click Here
- Windows 8.1: Install the latest driver from one of the links below. If you encounter issues, please contact us at email@example.com.
- Windows 7 & Vista: In most cases this driver, which is included on the CD, should work. If you are using a newer audio device that is not working with this driver, please contact us at firstname.lastname@example.org or try one of the drivers from the links below.
- Windows XP: Click Here
Linux Driver Installation
Linux kernels after June 2012 or so have support for this adapter. Support has been back ported to kernels back to later point releases of stable kernels 3.0+, specifically 3.0.34, 3.2.20, and all versions of 3.4.The adapter’s USB VID is 0x0a5c (Broadcom) and PID 0x21e8.
Q: What does the blue LED light on the adapter indicate?
A: When the adapter is connected to a PC, the blue LED lights up when the PC communicates with it, showing the adapter is physically connected and responding to the PC. The light should come on even before drivers are installed. If the light does not come on, try a different port or rebooting the machine.
Q: Will the adapter work on Chrome OS?
A: For Chromebooks that doesn’t come with native Bluetooth support, this adapter will help add Bluetooth connectivity. Currently Chrome OS only supports Bluetooth 3.0 profiles for wireless keyboards and mice. This adapter will allow pairing and connection on Chromebooks with keyboard and mouse only.
Q: What is the range of the adapter?
A: The range is specified at 10 meters or about 32 feet. That assumes an open space without any walls or floors in the way. If you are not getting that range and there aren’t any walls or floors in the way, there is likely a problem of radio interference.
We see this most often if the adapter is connected to the back of a desktop computer, where there can be a lot of random radio noise generated by the processor and system parts. Moving the adapter to the front of the computer often helps, as does using a USB 2.0 extension cable (like this one) to move the adapter away from the computer. You can also use a Plugable active USB extension cable to move your adapter closer to the receiving device.
Poorly shielded USB 3.0 ports can also cause radio interference. If you device is having range issues when plugged into a USB 3.0 port, a USB extension cable can help with this too. Multiple Wifi access points in the vicinity can also cause interference, since Wifi signals are much stronger that Bluetooth. Bluetooth automatically avoids channels that have strong Wifi singles, but if all the local channels are dominated by strong Wifi signals, the Bluetooth signal has no place to go.
If your device has range issues, please don’t hesitate to contact us at email@example.com. Thanks!
Q: Can I use this adapter to add Bluetooth functionality to my home theater or automotive stereo system?
A: No. While many home theater systems have USB ports for expansion, (TVs, surround sound receivers, etc) they are not able to support our Bluetooth adapter as there is no method to install driver software. This is the same for automotive systems (car stereos / receivers).
If your device has optional USB Bluetooth expansion capabilities you must purchase the unit from that device manufacturer to ensure compatibility.
A: All previously installed Bluetooth drivers should be removed and built-in adapters should be disabled prior to installing the Broadcom driver. Follow the below steps to verify if you have any pre-existing Bluetooth adapters installed:
– Open Device Manager and expand the Bluetooth or Bluetooth Radios section:
The Plugable Bluetooth adapter will show up as “Broadcom BCM20702 Bluetooth 4.0 USB Device” and “Microsoft Bluetooth Enumerator” is also a required component. Any other Bluetooth adapters listed here should be removed and disabled, e.g. Generic Bluetooth Adapter in the above image.
Note: Windows 8, 8.1 and 10 also display connected Bluetooth devices in this list. Only Bluetooth adapters need to be removed.
To remove a Bluetooth adapter:
– Right click on the adapter on this list>Properties>Driver tab, click Uninstall. Check the box for “Delete the driver software for this device”
– Right click on the adapter and select Disable
– Open Programs and Features, uninstall any Bluetooth programs listed prior to installing Broadcom drivers for the Plugable adapter
Q: My Bluetooth headset is paired but I don’t get any sound?
A: First verify that the audio services are connected:
1. Right click on the Bluetooth icon in the lower right system tray, select Show Bluetooth Devices.
2. Right click on the headphone and select Control
3. Make sure that the headset is powered on and click Connect under Headset Operations
2. Select the Bluetooth headset and click Set Default, and OK
Note: To use Win XP or Win 7 with stereo headset, the Broadcom driver software must be installed first.
Q: I’m getting error message “Could not start Microsoft Bluetooth Stack” during installation of the Broadcom driver
A: 1. If you have an anti-virus program running, disable it prior to installing the Broadcom driver.
2. -Type in services.msc in Start>Search to open list of services
-From the list of items, double click Bluetooth Support Service.
3. Change the startup type to Automatic and click Start button to start service (Check for the dependencies of this service and make sure these are also set to automatic)
4. Click Apply and then click ok.
After the above, try connecting the Bluetooth adapter again and go through driver installation
Q: I seem to have to re-connect my Bluetooth headset each time the computer comes back from sleep, is there anyway that I can keep the headset connected through computer sleep?
A: 1. Open Start>Device Manager, expand the Bluetooth section
2. Right click on “Broadcom BCM20702 Bluetooth 4.0 USB Device” , Properties
3. Go to the Power Management tab, and *uncheck* “Allow the computer to turn off this device to save power”
Note: This will keep all Bluetooth devices connected until the device itself goes into sleep/standby mode
Q: I’m trying to connect to my phone or tablet, but I can’t see it.
A: Usually this happens because neither the computer or the phone/tablet are making themselves visible to the other device. A device that wants to be seen by other devices broadcasts a special radio signal that makes it visible to any other Bluetooth device nearby. This is called being “discoverable” or “visible.” This mode is usually turned off by default on computers and phone/tablets for security reasons. Instead, they act as a host device and search for other devices like keyboards or headsets that broadcast their presence.
To solve this problem, you need to make either the phone/tablet or the computer temporarily discoverable. Make one device discoverable and search for it on the other one.
Below are instructions for some common devices. For devices not listed here, see the user guide or instruction manual for that device, or search for “make <device name> discoverable in bluetooth” on the web.
iOS (iPhone, iPad)
Your iOS device will become discoverable when you go to Settings > General > Bluetooth. It will remain discoverable as long as you stay on the Bluetooth menu page.
Android Versions 2.2 and 2.3 (Froyo and Gingerbread)
Open Settings. Press Wireless & Networks. Press Bluetooth settings. If Bluetooth is not already on, touch it to turn it on. Touch Discoverable. Your phone/tablet will stay discoverable for 120 seconds.
Android Versions 4.0, 4.1, 4.2, 4.3, 4.4 (Ice Cream Sandwich, Jelly Bean, KitKat)
Open Settings. Slide the Bluetooth switch to the On position. Touch Bluetooth. At the top will be the name of your device and the words “Not visible to other Bluetooth devices.” Touch this to change it to “Visible to all nearby Bluetooth devices.” Touch it again after pairing with your computer to turn it off again.
Android Versions 5.0, 5.1 (Lollipop)
Open Settings. Tap Bluetooth. You device will remain discoverable as long as this screen is displayed.
Windows 10, 8.1, 8
Press Windows Key + D to go to the Desktop. Click Bluetooth in the System Tray. Select Open Settings. Place a check next to “Allow Bluetooth devices to find this computer.” Be sure to turn this off after pairing is successful.
Click Bluetooth in the System Tray. Select Open Settings. Place a check next to “Allow Bluetooth devices to find this computer.” Be sure to turn this off after pairing is successful.
Right-click Bluetooth in the System Tray. Select Bluetooth Configuration. Click the Accessibility tab. Place a check next to “Let other Bluetooth devices discover this computer.” Be sure to turn this off after pairing is successful.
Q: Does your Bluetooth adapter work with NAS systems? If yes, what can I do with it?
A: The Plugable Bluetooth adapter does work in the USB 2.0 port of QNAP and Synology NAS solutions for audio playback to most Bluetooth audio devices. Other Bluetooth profiles are not supported on these devices. Please refer to QNAP’s and Synology’s documentation for more details on how to use Bluetooth with these systems.
Q: I downloaded the driver software, but it won’t install on my Windows computer.
A: This happens with some Windows configurations. For Windows XP, Windows Vista, and Windows 7, try installing the drivers directly from the CD-ROM that came with your adapter. For Windows 8, you can use the drivers that are already on your computer.
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