Are Plugable Technologies products available in Europe?
Yes, Plugable products ordered on Amazon.co.uk will be dispatched by Amazon from Amazon warehouses in the UK to 26+ countries in Europe. Current available destinations include: UK, Germany, France, Spain, Italy, Belgium, Luxembourg, Netherlands, Ireland, Portugal, Austria, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Latvia, Lithuania, Malta, Poland, Romania, Slovakia, Slovenia, and Sweden.
Genuine Plugable Technologies brand products are displayed with the “Fulfillment by Amazon” logo, so customers know that orders, packing, dispatch, and customer service are all handled by Amazon, including hassle-free returns for any problem within 30 days.
Can I order from Amazon.de, Amazon.fr, or Amazon.it?
Not at this time. We dispatch all orders via Amazon.co.uk.
I can see some Plugable products listed on Amazon.com but cannot find them on Amazon.co.uk. Why?
Some of our products include and require power adapters, and we sell products on the Amazon.co.uk only if we have a power adapter localized for UK Mains (and often we’ll also include a second plug for EU mains, too). If we don’t yet have a UK/EU version, the product might not yet be available.
When I order a Plugable product from Amazon.co.uk do I have to pay additional VAT?
The price on Amazon.co.uk already includes VAT.
Will I get a VAT Invoice when I order a Plugable product from Amazon.co.uk?
We are VAT registered and can provide VAT invoices.
Do Plugable’s products include documentation and support in languages other than English?
At this time, all product packaging, documentation, and support is provided in English only. Driver software varies, but may support a wider array of languages.
I am having issues with a Plugable product and need help. Is there a number on which I can call for support?
All technical support is provided via email and on our public forum. You can post your issue on our public forum at support.plugable.com or send us an email at firstname.lastname@example.org. We will work to solve the problem in the quickest way possible.
Do Plugable products available in Europe come with a Warranty?
All Plugable products available in Europe have a 30 day limited warranty against and defects in materials or workmanship. Return requests are handled quickly via Amazon’s returns center at http://www.amazon.co.uk/gp/css/returns/homepage.html
How do I get a replacement during the Warranty period?
For addresses within the USA and UK, Amazon provides a facility for Plugable Technologies ship replacement units directly. Please contact email@example.com. Outside the USA and UK, exchanges must be handled as a return and purchase of a new unit, through Amazon’s returns center.
Visit the Plugable store on Amazon.co.uk