Windows 7 Won’t Update? Here’s What to Do

**Updated 05/15/2017**

Updating Windows 7 is highly recommended for protecting against the threat of WannaCry, WannaCrypt, and Uiwix in Windows 7.

Like Windows XP before it, Windows 7 has proven to be a reliable and steadfast platform with many users reluctant to upgrade to newer versions. Even over a year after the end of mainstream support for Windows 7 by Microsoft, web traffic statistics site StatCounter reports that over 40% of users are still using Windows 7, although Windows 10 is on the rise. However, Windows Update issues have frequently plagued Windows 7 over the last year, and this has been particularly troublesome for fresh Windows installs. In this blog post, I will examine this problem and offer some solutions.

os_installbase_graph_nov2016

Background

Mainstream support for Windows 7 has ended, but extended support will continue into 2020. Hoping to simplify the update process on a fresh install, in May 2016 Microsoft released what has been dubbed the “Convenience Rollup,” encapsulating many Windows 7 updates that came after the release of Service Pack 1. While the Convenience Rollup includes a large number of updates, there are many others that are not bundled with it and these additional updates can take quite some time to find and install through Windows Update. Microsoft notes that this was done on purpose:

We intentionally did not include any specific post-Service Pack 1 updates in convenience rollup 3125574 for which the following conditions are true:

  • They don’t have broad applicability.
  • They introduce behavior changes.
  • They require additional user actions, such as making registry settings.

One of the biggest issues users have encountered with the Convenience Rollup is when Windows Update gets stuck on “Checking for updates” with the graphic continually looping, giving no sign of progress being made.

Checking For Updates Windows 7Paul Thurrott recently posted an article titled “The Convenience Rollup Makes a Big Difference, But Windows 7 Updating is Still Broken”. He later updated the article, writing that after two hours of waiting, Windows Update eventually did offer to install additional updates.

Now, I’d like to share some solutions for what to do when Windows Update hangs, or gets stuck checking for updates, in Windows 7.

Windows 7 Update Guide

Before proceeding, be sure to determine whether your computer has 32-bit (x86) or 64-bit (x64) Windows, and whether Service Pack 1 (SP1) is installed.

  1. Open System by clicking the Start button, right-clicking Computer, and then clicking Properties
  2. Under the System section, you can view the system type. Additionally, the Windows Edition information will tell you whether Service Pack 1 is installed

It is also recommended to change your power options temporarily so that your computer will not enter sleep mode during the update process.

Set Power Options to High Performance

If you are not updating Windows 7 from a new installation state, it is strongly recommended that you make a backup of your data before proceeding.

Updating a New Installation

Time Estimate: Around an hour or two.

Note:These instructions have been updated with elements from a Reddit post by user “good1dave“. Please consider visiting the forum and giving him an upvote on his thread.

  1. Start with a fresh install of Windows 7 Service Pack 1 (SP1) with network drivers installed. During the install procedure choose “Ask me later” when prompted to select update settings.
  2. Selecting Ask me later for updates

    • If you did not choose “Ask me later” as your update setting during the install process, change your update settings via “Start” > “Windows Update” > “Change settings” > and choose “Never check for updates (not recommended).” Then restart your computer.
    • If your Windows 7 install does not include Service Pack 1, be sure to install Windows 7 Service Pack 1 first.

  3. To install the “Convenience Rollup,” you will need to install a prerequisite patch first. Download and install the prerequisite KB3020369, known as the “April 2015 servicing stack update for Windows 7.” (alternate link to KB3020369 files)

  4. Restart the PC, even if not prompted to do so.

  5. Download and install the appropriate version of KB3125574 known as the “Convenience Rollup.”

    • Option 1: Direct download links
    • Option 2: Using the Microsoft Update Catalog (try a different browser if you encounter problems.)
  6. Restart the PC, even if not prompted to do so.

  7. Download and install the appropriate version of KB3138612 known as “Windows Update Client for Windows 7 and Windows Server 2008 R2: March 2016.” (alternate link to KB3138612 files)

  8. Restart the PC, even if not prompted to do so.

  9. Download and install the appropriate version of KB3145739 known as “Microsoft Security Bulletin MS16-039 — Security Update for Microsoft Graphics component (3148522).” (alternate link to KB3145739 files)

  10. Restart the PC, even if not prompted to do so.

  11. Download and install the appropriate version of KB3172605 known as the “July 2016 update rollup for Windows 7 SP1 and Windows Server 2008 R2 SP1.” (alternate link to KB3172605 files)

  12. Restart the PC, even if not prompted to do so.

  13. (Optional) Windows Update should be working at this point, but it is recommended to install the additional updates below. Remember to restart your computer after installing each one even if not prompted to do so. You should only need the last one out of this list. The earlier rollups will be kept here for archival purposes and as alternatives in case the latest update is unavailable due to a retraction of the update by Microsoft.

    • KB3179573 — “August 2016 update rollup for Windows 7 SP1 and Windows Server 2008 R2 SP1” (alternate link to KB3179573 files)
    • KB3185278 — “September 2016 update rollup for Windows 7 SP1 and Windows Server 2008 R2 SP1” (alternate link to KB3185278 files)
    • KB3185330 — “October 2016 security monthly quality rollup for Windows 7 SP1 and Windows Server 2008 R2 SP1” (alternate link to KB3185330 files)
    • KB3197868 — “November 2016 Security Monthly Quality Rollup for Windows 7 SP1 and Windows Server 2008 R2 SP1” (alternate link to KB3197868 files)
    • KB3207752 — “December 2016 Security Monthly Quality Rollup for Windows 7 SP1 and Windows Server 2008 R2 SP1” (alternate link to KB3207752 files)
    • KB3212646 — “January 2017 Security Monthly Quality Rollup for Windows 7 SP1 and Windows Server 2008 R2 SP1” (alternate link to KB3212646 files)
    • KB4012215 — “March 2017 Security Monthly Quality Rollup for Windows 7 SP1 and Windows Server 2008 R2 SP1” (alternate link to KB4012215 files)
    • KB4015549 — “April 11, 2017—KB4015549 (Monthly Rollup)” (alternate link to KB4015549 files)
    • KB4019264 — “May 9, 2017—KB4019264 (Monthly Rollup)” (alternate link to KB4019264 files)

  14. Go to “Start” > “Windows Update” > “Change settings” > and set either “Use recommended settings” or “Install important updates only” in the Update settings window.

Important: At this point you should be able to run Windows Update normally. However, it has been observed that sometimes Windows Update will still offer Service Pack 1 (SP1) as an update even if you are already using Service Pack 1. If you see this in the list of offered updates, deselect the update, then right-click the update and choose the “hide” option.

What to Do If There Are Problems After Trying The Method Above

While the steps above will get Windows 7 up-to-date for most users, there are still problems that can arise. For example, if you tried to run Windows Update before applying the Convenience Rollup, the older version of Windows Update Agent may have caused additional problems with the update process that would need to be resolved. In some cases, this will mean doing a thorough reset of Windows Update.

  1. Close the Windows Update window.

  2. Stop the Windows Update Service.
    1. Run a Command Prompt as Administrator (Start > All Programs > Accessories > Right-click Command Prompt > Select “Run as administrator”)
    2. Enter the following command without quotes: “net stop wuauserv”Stop Windows Update Service Command Prompt
      • Note: If the command does not show success, run the command again
  3. Run the Microsoft FixIt tool for Windows Update issues.

  4. Install the latest version of the Windows Update Agent.
    • Be sure to choose the correct version for your operating system and system type.

  5. Restart your PC.

  6. Run Windows Update again.
    • This may take a couple of hours to complete!

This should resolve most issues with updating Windows 7. However, Microsoft has an extensive article with a whopping 13 methods to resolve Windows Update failures. If you are still encountering problems installing Windows 7 updates after exhausting these methods, you may want to check for your specific issue in Microsoft TechNet. Alternatively, it may be worth considering updating to Windows 10. While there are reports of Windows 10 updating frequently, there are far fewer reports of issues where Windows Update does not quickly perform successful updates. Before going this route though, be sure to check out our other blog articles regarding our support for Windows 10.

I hope this guide helps you to keep your install of Windows 7 up-to-date so your Plugable products keep plugging along!

248 comments on “Windows 7 Won’t Update? Here’s What to Do”

  1. Albie Reply

    Thank you for a very helpful post, it worked for me, I really needed those extra files, and the stop windows update tip. Win 7 updated with the rollup, but stalled on updating further after everything was done, ( yes I left it running for a couple of hours) so I left it overnight, and today it updated on it’s own. I chose to manually install only the important updates.I might recommend not trying to update right away, and get on with reloading your programs etc. Seems like a waste of time if Win needs a date change or something to proceed with the rest of the files, which I’m guessing are mostly security updates.
    I noticed MS Essentials did the same thing, could not update definitions after install, and on its on updated later.
    Yes,, I created an image so this will never happen to me again !!
    Many thanks for solving a huge issue and in the end it was easy and very straightforward !

    • Robert F Ryan Reply

      I agree, Albie. Great article, but critically, I left my machine on all night when the update did not happen for over 3 hours and… voila… all the updates were available to be installed in the morning! Thank you!

    • Shawn Burton Reply

      I remember when I did a fresh install of Windows 7sp1 on my Dell precision m6400 and I was having that problem where windows update would just stay on checking for updates forever and not do anything. So I found that temporarily disabling the Windows firewall fixed the problem and then windows update found like 220 updates that it downloaded and installed. Guess with that many updates, Microsoft could’ve made a Service Pack 2. At least windows 7 runs beautifully in my laptop. I tried windows10, but the Bluetooth and scrolling features of the touchpad don’t work.

      • yayman123 Reply

        This usually happens when who ever made your laptop never bothered to update the drivers to work with Windows 10. Scrolling features for the touch pad can (usually) be fixed by reinstalling the Touchpad driver from the manufacturer’s website, (even if they were made for only an older version of Windows, especially because there is usually on one laptop touchpad Manufacturer, Synaptic).

        As for bluetooth, that’s a little more iffy but getting it working could also rely on reinstalling the drivers.

        Hope this helps!

      • William Jones Reply

        When all else fails, try the obvious. I had the same issue on Dell XPS 8300 Windows 7 Home. All of a sudden Windows update refused to work. Shut down windows firewall and the rest is history. 207 important updates became almost immediately available.

        • Presley L Reply

          I wrote a comment at the end of this thread (dated 03/22/2017), but also wanted to thank you more personally for leaving your comment! After already having spent several days and LOTS of hours trying to fix my Windows Updates errors with absolutely no success, I found this site. After reading thru all of the steps, I was so discouraged and thought I would rather just get a new computer than spend even more time on this issue (my computer is on the older side anyway, so I’m due as soon as I can afford it). Before leaving the site though, I started reading thru the comments and came across yours!!! I quickly bookmarked this site and did exactly as you suggested – turned off my firewall!!! And sure enough, UPDATES WORKED IMMEDIATELY!!! I am SO thankful you took time to leave your comment, Mr Jones!!! And I am thrilled that I don’t have to waste any more time on this whole thing!!! Greatly appreciate your help!!! THANK YOU SO MUCH!!!!

      • Chris Reply

        I agree.

        You are a God, who saved me from a downward spiral of insane frustration. Thank you, thank you, Thank you !!!

    • Frank Reply

      After weeks of trying to update Windows 7 and looking for answer to the problem for weeks online I came across your solution & Fix. I did everything you said step by step and BAM!!!!!! It’s now working and updating windows 7 with updates. Thanks a lot . I copied your web page for future use in case i have to do a fresh reinstall of windows 7……. Excellent

      • Mom2673 Reply

        100% agree with everything you and others have said in their posts. I too was frustrated with trying every possible fix I could find – all to no avail. each time one failed I would do another fresh install of windows (Just to make sure I didn’t copy over some junk or something that may cause problems later on).

        Then I came across this page but, honestly, I didn’t have a lot of faith anything would be fixed. So I followed every step as described. I am beyond thrilled and so happy to report that windows is updating on its own.

        I too am saving this link for future reference. I created a yahoo email account and whenever I find info like this I email the links to myself. That way – no matter what computer I am using I can still access the links I need from my yahoo account no matter where I am. I can see that this page is going to get used quite a lot.

        Thank you so very very much for this easy to follow resolution. You are my HERO!

    • Anonymous Reply

      everything in this article helped a lot, i was actually able to install some updates manually but update still doesn’t work. After following these instructions it definitely got me closer but no cigar so far. Thanks for the info i’ll keep on working on it

    • ben w Reply

      When I go to reboot after installing “windows6.1-kb3138612-x64_f7b1de8ea7cf8faf57b0138c4068d2e899e2b266”

      My OS is no longer bootable. The error on boot says I need to “change current boot device into other secured boot devices.”

      Was hoping to get some help on how to proceed. I am running win7 home premium 64 bit

      • Andy D. Reply

        Hello Ben. I am sorry to hear about the boot problems being experienced after installing Service Pack 1. My recommendation would be to try going through the Windows install process again. If for some reason you need to recover the current install of Windows, I would recommend contacting Microsoft or to restore from a backup. You can also try booting into Safe Mode.

    • Paul S. Reply

      Excellent post. I had the first three updates installed (through step 6) but not the last three. Once I installed the last three the updates started to work. Thank you again.

    • Steven Reply

      You pay for this software. You should not have to do all this just to get a service to work. Microsoft should not be selling windows 7, or Windows 10 for that matter. The latter is broken beyond belief. Why can’t Microsoft just add a patch to download just like the Genuine verification file. Been weeks trying to sort this problem out.

    • Steve Parker Reply

      Genius. Works a treat after the last year or so of coaxing new builds to update. you would of thought that our friends at Microsoft would have come up with a solution long ago. Too busy with windows 10 now I suspect. That already is becoming another bloated operating system, when will they ever learn.

    • alfie Reply

      Whoever wrote this – thanks. I tried many methods with no luck, but this worked

  2. Dom Bucciarelli Reply

    Great article. This worked for me as well. Clean install of Win7 SP1 wouldn’t update, and the windows update service drove CPU and memory usage to ~100%. Also, started by manually installing KB3102810 which is an update to the Windows Update service, which seemed to help with the CPU and memory usage issues.

  3. Richard Reply

    Great! Thank you! Finally, somebody who actually knows – this fix worked for me. I suppose there might be other issues that cause this problem for other people, but after much searching and trying other suggestions/supposed fixes from other sites, this is the only one that worked for me.

    • Richard Reply

      I should add that I did have to run the “Windows Update Diagnostic” (from Microsoft) before and after each installation recommended here. For some reason, whenever I tried to install an update, errors were created in the registry, etc. But the “Windows Update Diagnostic” repaired these errors, and thus allowed the updates recommended here to install properly. The combination of the the two updates recommended here, and the “Windows Update Diagnostic” finally allowed me to run the normal automatic Windows Update. I hope this helps others.

  4. Charlie Reply

    I also created a new administrator profile, and I did the downloading and installing thru the new account. I was getting a “you don’t have permission to make any changes” in my old administrator profile. It’s possible the first profile became corrupt.

  5. Michael Gouldbourne Reply

    I have this same problem win 7 SP 1 would not install don’t matter what I do. I spend over 40 hours on this one problem trying all the fix that I could find on the internet and Microsoft website. nothing work’s. so I back-up my files and did a clean reset. then I went for win update it did all of the update with no problem but when it get to SP 1 problem start all over again. so this what work’s for me I reset my computer again only this time I change the way that I do business I change auto Update to manual update. I have it go and look for updates and let me chose how to install it. then I went check for updates and when it finish I went and look at what it find.But I still did not find SP 1 so I check for updates again until I could identified SP1 in the update. Once I could identified SP1 I unchecked all other update and only check SP1 and chose update. that did it for me.then I went and turn on auto update and then everything fall into place with no error.

  6. Antonio Pinheiro Reply

    Thank’s!!
    I have another question.
    I have updated win7 to win10 until July 29th, 2016.
    But didn’t created recovery disk.
    Is it possible to get it updated again to win10 after restoring the laptop to factory default?
    Thank’s, again 🙂

  7. Jimi Smith Reply

    I posted earlier today stating that this isn’t working!!!! all I get from this is searching my computer for updates? well 6 hours later it’s still the same!!!! windows6.1-kb3125574-v4-x64_2dafb1d203c8964239af3048b5dd4b1264cd93b9 so what now? Please don’t just delete my comment again I would like to get this sorted this just will not work all its doing is sitting on my desktop searching my computer for updates? why does it not just install the damn update?

    • Zack Reply

      Jim you my factory reset your computer first then install these before installing anything else (step by step) thus is what I had to do

  8. nick creatives Reply

    Microsoft has done this on purpose so that people will give up and install windows 10, I have windows 10 in my pc but it would not run some of the older programs, so I installed windows 7 on a separate hard drive and it would not update, I then put it onto another machine and had the same problem which I find hard to believe that 2 PC’s that had windows 7 on them in the past with no problem suddenly had a problem with the updates, I done the jumping through hoops to get it to work and yes as some one said you need to disable your updates,but people should not have this problem in the first place as for some people like myself windows 7 is still needed.

    • Emmalyn Reply

      Search the Catalog site for Bluetooth drivers, and also check the manufacturer’s site (of the headset itself) for driver recommendations.

  9. dave knox Reply

    top notch easy to follow and worked for me 100% thank you so much, I am so happy I found a link to your instructions, everything is now working, solved all issues I had, after spending a week using other suggestions from Microsoft and many many forums. updating normally now as I type this thank you note, A++++++++++++++++

  10. Nick Reply

    Fantastic article, saved me from a week+ backup we were unable to resolve. Thanks for the post!

  11. Richard Reply

    Thank you so much for this article. It worked PERFECT after making myself crazy for over a month. If you follow every step, follow every word, this article will fix this problem!

  12. steve pooke Reply

    Thanks a lot for this article. It was driving me crazy not being able to update now its fixed and my laptop is operating correctly again.

    thanks again

    steve

  13. Greg Reply

    Thanks heaps for this article Andy. Have been struggling for days to update a fresh install of Win 7 Pro SP1 and this did the trick.

  14. Julian Evetts Reply

    Thanks so much for the detailed instructions and links to files.

    Crap, Win 7 is just as buggy as Win 3.0, Win 95 etc When will Microsoft quit selling broken products. After all this time one would think they could get i right

  15. Laura Reply

    Thank goodness for your site! Spent two days trying to get the Windows 7 re-installed on this computer. Tried many sites before I found yours. Very happy now!

  16. Mike Reply

    This also worked for me but after I turned updates back on and did some additional updates kb2598845 failed, I hadn’t noticed that it failed and later tried some additional updates that showed up and some of them are failing as well. I was going to try the last process in this article to stop the windows update service, run the microsoft fixit tool for windows update issues and then install the latest version of the windows update agent. However when I try to download the fixit tool it first said that link doesn’t exist or something like that. I have tried again and it just goes to a microsoft community help page but there is no download for the fixit tool

  17. Mike Reply

    Thanks Andy, before I got your reply i tried running the windows update diagnostic and this seems to have fixed my problems and at least for now it seems that my updates are back on track.

  18. Ftoledo Reply

    Thank you. After a lot of different approaches I found your solution. Very, very helpfull. This is the real beauty of internet: to share your knowledge.

  19. Paul Bredderman Reply

    This procedure worked for me IF I followed it precisely, step by step. Unfortunately, this required a second installation of Windows 7 factory image, because one does not realize that there is the problem until after doing the first recovery — too late to follow these steps precisely. My recommendation: Don’t try other approaches; just install the factory image again and follow the sequence of steps PRECISELY. After that, windows updates appear after the normal brief delay.

  20. Larry Reply

    Thank you so much. Worked 100% Don’t know what we would do without people like you that figure things out and share.

  21. InsaneFirebat Reply

    Thanks for your help! Windows Update started working as expected after installing the nine KB’s listed here. Wasted a day and a half letting it search on its own.

  22. Donna Bodin Reply

    I can’t reinstall it. W7 came loaded on my Dell pc, so I can’t get the reinstall from Microsoft. MS says you have to get it from Dell, and Dell won’t “give” it to you. They’ll sell it to you AGAIN, the way they sold it to you the first time. Ridiculous.

  23. Robert C. Reply

    Thanks much worked for me as well on 7 pro Dell inspiron older hardware that w10 said was ok…guess not so much

  24. Julie Reply

    I could cry happy tears! your instructions were perfect. I was able to follow with ease for the most part. I’m back to being able to use the updater and install everything needed. Thank you Thank you Thank you!

  25. Virgil Cook Reply

    Al I can say is WOW. After searching and trying too many things to count these instructions worked first time around.
    I was working on fresh install of Windows 7 Home Premium replacing Vista. Boy was I glad to see those updates rolling in. And their were quite a few.
    I did them in groups of ten or more grouping by type.
    Older Dell is running smooth now.

    Thanks again, Virgil

  26. RevCo Reply

    I just want to say thank you for your guide. Have installed win7 many a time but this time I was stumped. So again, please if possible keep updating this page. And a big thank you!

  27. Jerry Capshaw Reply

    A very detailed, thorough and helpful post. I had tried several others before finding this. I consider myself an “experienced” user, but couldn’t fix this problem. You post, completed as directed, worked for me. Thank you.

  28. Adolphe Baert Reply

    This is a terrific post, after trying everything under the sun and failing, this helpful post solved my update problem. I wholeheartedly recommend it for it’s simplicity to follow the guidelines with desired results,

  29. Chofny Sadhoe Reply

    can you help me i ahve a windows 7 desktop but it wont update the files you give us to download for me it starts windows update standalone. i can not do a rollback or anything like that

  30. Bornyesterday Reply

    This was an incredibly detailed, fantastic fix. And most importantly, unlike anything else out there on the Internet, it WORKS. THANK YOU, you wonderful person.

  31. Elijah Reply

    You saved me hours and hours of frustration. Thank you, thank you! It’s clear to me that Microsoft broke the update system intentionally to force more people to upgrade to their Windows 10 spyware suite. I cannot believe this is legal. Maybe it isn’t.

  32. Billy-Bob Reply

    Holy !@#!. I’ve been trying for months to find an update solution. Microsoft certainly was no help. Thank you so very much. I agree with Elijah, above.

  33. Oroville Girl Friday Reply

    You are so frigging awesome!!! I am former corporate IT tech with 15 yrs and 1000s hours of experience for end user workstations/new/problem children/etc. Microsoft has made it a rough rode for those that want to stay with Win7 Pro. I work PT moonlighting and this is a tremendous help for the problematic frustrating of Windows Update 7. BTW: This latest client is brand new out of box from Dell I-5 Inspiron with Win 7 pro 64 bit laptop. YOU rock! Good karma your way!

  34. Steve Walker Reply

    I have been working on this issue for almost two face melting weeks, review various ‘fixes’, I found this page and have managed to resolve the issue, thank you.

  35. Jason Reply

    Thank you – Status Update – LEGEND. I have laboriously tried page after page of suggestions for literally weeks. Come across yours and followed your instructions step by step and it works like a charm.

  36. John Huffington Reply

    Absolutely brilliant instructions – worked perfectly for me, so handy to have all the download links too.

    Thank you very much.

    John.

  37. Stan Chmelyk Reply

    Literally days wasted over the course of several months, I had tried every solution I could find online. All to no avail. I followed your clear and concise instructions and it worked – perfectly! I really did not want to go through a clean install. You have no idea how happy I am. A most sincere thank you!

  38. Haden Cramer Reply

    Absolutely amazing and perfect. Thank you so much. Worked flawlessly. I was so lost. You sir are the guiding light of our Lord and Savior RNGesus.

  39. Debbie Reply

    Before finding your great Win 7 update instructions I was so very frustrated. Thank you so much! This worked when all else had failed.

    • Andy D. Reply

      Hello John. I am sorry to hear that you encountered even more problems when going through these steps. I hope that things were working better after installing a second time. I can’t reasonably promise the steps will work in every case, but I wanted to share my experience with getting Windows 7 to update correctly after having issues with it myself on a test system I use here at Plugable. I know the update experience is a bit frustrating, and a result like that certainly doesn’t help.

  40. Claude Jaquemet Reply

    Looking desperately for a solution for the problem encountered on 2 Windows 7 PC, I finally found you great post.
    On both machine, I had no trouble to run the updates according to your description.

    Thank you very much for your clear and working instructions

    Best regards, Claude

  41. Jon Reply

    Thank you for this! Had a fresh Win 7 x64 SP1 Hyper-V install and it would not update. Blows my mind Microsoft doesn’t update their ISOs on MSDN to at least have Windows Update working.

    The main trick to get standalone installers working was to disable windows update, so the standalone installers don’t get stuck checking for updates too.

  42. Micha Reply

    -ha i just threw my laptop against the wall and suddenly it started working 🙂

    NAw, oddly enough Windows starting updating after I disabled my firewall :

    Good luck!

  43. John Reply

    Thanks! Worked like a charm. After installation of the 5 downloads, Win 7 updated with 81 downloads (I hadn’t been able to update for over two months)!.

  44. Alex Chernavsky Reply

    This procedure worked for me. Thanks! Note that after skipping step 12 (the optional step), the first check for updates still took about 15 minutes to complete — which is longer than it used to take in the past, before Microsoft broke something. Anyway… just a follow-up question: Do you know if this same basic procedure (modified appropriately) would work for Windows Server 2012?

    • Andy D. Reply

      Unfortunately I don’t know. I primarily work with our Bluetooth products and Microsoft didn’t put Bluetooth in their Windows Server operating systems, so I don’t really have a reason to work with it much. However, many of the updates listed here are for Windows 7 and Server 2008, rather than Server 2012. If anything, I would expect that steps that resolve issues with Windows 8 might be applicable to Server 2012, but I haven’t personally had to deal with update issues on those platforms.

  45. Jim McArdle Reply

    I’m not totally ignorant on these things but this had me perplexed. A few sentences in on your article and I knew that you knew what you were talking about, followed your instructions and :Wala”, thankyou kindly.

  46. JimJim Beano Reply

    Hi, I find that you have to be completed disconnect from the internet, or else it run the infinite ever looping searching for updates dialog again. The update is internet aware and won’t run against it’s own download. So, maybe I missed something, or your instructions can have an edit…. disconnted from the internet for KBKB3125574

    • Andy D. Reply

      Usually taking the step of setting Windows Update to never check for updates, and using the “net stop wuauserv” command in the latter part of the article will resolve this, but I suppose disconnecting from the Internet works too if all else fails.

  47. Andrew Reply

    This worked the second time around. I think it’s important to NOT attempt to run windows update before doing the above steps, as I did the first time and it wouldn’t take. After a second fresh install and following the instructions Update is working flawlessly. Thanks much. It shouldn’t be this much work to use an operating system. MIcrosoft really flopped on this one.

  48. Joe Reply

    PERFECT!!
    I followed your very clear instructions which are compete with the links to the T, and now the updates are Rollin in like you won’t believe! Did fresh install of W7 on Dec 15, 2016 and updates won’t work, tired this and that, almost gave up, buy you saved the day for me and so many others! THANK YOU THANK YOU THANK YOU! So very clear instructions too, VERY CLEAR instructions THANK YOU!!!!!

  49. GC Reply

    You my friend are a “frigg’n” genius and Microsoft should take lessons from you! To bad it took me 2 days to find your tutorial. I only had one of your steps that said it didn’t apply to my version (Windows 7 Ultimate) but I just pressed on. Probably the best tutorial I’ve ever had to use…great job!!

  50. GC Reply

    Well after all the kudos I gave to being able to do the updates, after i loaded 207 of them, the computer would not boot up, (got to the windows logo) and then “Invalid Format” popped up on the corner of my monitor. So now I am back to square one…

  51. Johnny UK Reply

    Thank you so much for this article. I was pulling my hair out trying to update and thanks to you all done and dusted.

  52. Tokyo Copyo Reply

    Thank you so much, this tutorial really saved my day. I couldn’t get the updates rolling after doing a full system restore but after following the above steps the updates started right up, even though I had initially tried running the Windows update function.

  53. Joe Nechanicky Reply

    Thank you so much for your wonderful advice and description on how to fix the update problem on W7. I have tried and tried so many “fixes” and nothing worked; only you’re well detailed and to the point instructions got the windows update program running perfectly! I cannot tell you how much I appreciate all of your effort and attention to detail you have put forth in your instructions. Thank you so much h for sharing this with all of us. THANK YOU SO MUCH a HUNDRED TIMES OVER!
    Joe in Minnesota

  54. David Reply

    Very nice advice, unfortunately it did not work on my fresh windows 7 home edition. I still can’t get windows update to work, it just sits there for hours if I let it, doing nothing. I will keep searching, thank you for the post.

    • Bill_in_PEI Reply

      Great article – clear, concise and complete. Sadat, there’s one other thing you can do if you’re connecting to your local network &/or internet wirelessly and get the normal user logon screen with no problems but the pretty blue screen appears when you press “Enter”. Reboot in Safe Mode, remove the “Connect automatically” feature for all wireless access points you have and disconnect from the one you’re on. Then reboot normally and you should get a normal response. Worked for me 🙂

  55. Serenity Reply

    Guys, Mine would also get stuck at ” searching for updates ” if it does that.

    Restart your computer,

    Upon restart. Turn off all firewalls. Including Windows Defender.

    Also turn off all unnecessary programs. I only had the internet and Speakers on.

    ( restart computer again )

    Then double check that Windows Defender and all your firewalls are turned off and any other startup program.

    Find the file in your folders and then right click it and run it again.

    It should start installing after 1-2 minutes at most.

    Once it is installed, Restart your Computer

    Download the next file. Once the next file is downloaded

    Double check that all your firewalls continue to be turned completely off.
    ( Mine turned back on after one update, or i forgot to completely turn it off )

    Repeat the process again.

    First make sure all firewalls and startup programs are turned off, Download file, then Run it from the file on your PC. That should let it install.

    If it hangs up again, Just repeat the process of Completely shutting off Firewalls and startup programs you don’t need, and then running the file again.

    Worked for me.

  56. Janosch Reply

    OMG i was looking for solutions since months and now it finally worked!!!!
    thank you sooooo much!
    and merry christmas =D

  57. Mike Thommes Reply

    You people are ABSOLUTELY WONDERFUL!!! I have been working on my Windows Update on and off for months now…the sleepless nights, the frustration, the aggravation, etc. Your detailed instructions are the ONLY solution that fixed my Windows 7 update problem. None of this BS about turning off firewalls and antivirus, etc, etc. It took about three hours and I am now the happiest camper around! Everything is working just the way it’s supposed to. A big thumbs UP for Plugable Technologies! Thank you!

  58. Isaac Reply

    When I run the Microsoft Fixit Tool, I get Windows Update Error Ox80070057 (2016-12-21-T-03_01_34P). I already have Windows 7 Service Pack 1 installed and I my computer has 64-bit windows, but Windows Update doesn’t work. Any suggestions of what I should do next would be tremendously appreciated.

    • Andy D. Reply

      Hello Isaac. Your best bet is likely to search for solutions to your specific error code (0x80070057). I would recommend sticking to Microsoft TechNet threads for solutions rather than sites offering tools to resolve the error. Our guide primarily tackles problems that arise with Windows 7 updates that occur during a normal installation and update cycle. Other issues with Windows Updates that are the result of other actions or software changes may not be resolved by these steps. I wish you the best of luck in finding a solution to the error code you encountered. If you find a good solution to it, consider coming back and leaving a comment to let others know how you resolved it.

      • Bob Reply

        Simpliest solutiom…un plug internet or disconnect completely,turn off automatic updates,restart system,then apply cumulative update…only took seconds to start,no searching for updates….easy

        • Andy D. Reply

          Just a note for the above comment. If this is a functional solution, it would be important to have the update(s) downloaded before disconnecting the network.

  59. Serenity Reply

    Mike Thommes, Turning off firewalls is not BS.

    The reason you should do so as a step is because some firewalls run Self updates regularly and if it does so, then it will interfere with other updates. As well as any other program that runs self update, they should all be turned off to prevent them from trying to self update during your installing of these files.

    What did not work for you may work for others, so refrain from calling it BS, as it cold really help someone out.

    So Anyone out there, Turn off your firewalls and all other Startup programs that have self update options, as they may interfere with the installation process of these files and may cause the same issues as Windows update, where they just tend to hang up and don’t install anything.

  60. Paul Reply

    Terrific! Very organized step by step fix for a potentially frustrating problem. Thank you.

  61. Trish Reply

    Thanks so much Andy D. This saved me from getting Dell involved on a brand new Win 7 laptop purchased for a new hire. Your instructions are thorough and easy to understand. It’s very disappointing that Dell couldn’t/wouldn’t make sure this thing ran correctly out of the box and even more disappointing is the fact that Microsoft would make it so difficult to obtain updates for an operating system they still make available. Dell should have packed these instructions in the box! Thanks again!

  62. Deepak Reply

    After a week full of 24×7 frustration, torture by Microsoft online chat support destiny finally brought me here on this article and boy I truly have no enough words to convey thanks to you. Carried out each single step as per instructions and received 84 important and 7 optional updates within 15 mins of completion of this workaround. You are indeed GOD of modern world. Wish you a very many happy Merry Christmas and very many Happy New Year Sir.

  63. don Reply

    These are not actual programs you can install the are just standalone installers that just sit there like the regular windows updater. This is a piece of crap.

  64. Dan Reply

    At step 6 it would not offer to install so I jumped to 10. Started detecting updates and I was good to go. I have tried many methods and the all seem to work once but not the second time. now I will try yours again. I wonder if install media has an impact on success. tried enterprise and volume license, no luck at all with OEM however

  65. Darlene Reply

    im have problem with window updates one of my error message is services registration is missing or corrupt

  66. A. Fallon Reply

    Like a charm everything worked as stated. Be sure to follow all steps and reboot after each one. My last successful update before the fix was 1/2016. It took me all day but everything is up to date now! Thank you so much for all the help. Merry Christmas.

  67. Shelley Johnston Reply

    This was a beautiful article. I had bits and pieces and made machines update sometimes but this is what was needed! Thank you for the complete picture.

  68. Michael Reply

    Fresh Win 7 install on an Alienware M17XR3 from its shipped media disk, had the endless issue. I can confirm this method worked. In my case, the updates in step 12 were NOT optional, and only when the very last one (December) was installed did Windows update function.

  69. Marty Reply

    With 5 PC systems in the house, I installed Win 10 and had issues, drivers problems, etc and once fixed, the systems were all slower no matter what I did.. so have now disposed of Windows 10 OS on them all, which is a piece of junk software and re-installed Win 7, such a great OS and yes, had update issues but this guide has fixed the problems I had and now all PC’s are running smoothly, and better. Win 10 is crap! Thank you for the guide!

  70. Siri Reply

    Thanks man OS working like a charm…. had to do fresh install windows several times but failed to update… your guide was excellent and most of all simple.. thank you once again.. !!

  71. Joe Nechanicky Reply

    I just installed W7 pro on a computer; this is second install this week. On fresh install windows update scanned away but no results, I left the computer run all night but nothing in the morning. I used your advice, and followed your steps to the T; the updates took off in six minutes after boot up. I spent a bunch of money on Christmas gifts for relatives and friends, I should have sent you the cash instead, as you gave me the best Christmas present of all! I Wish Microsoft would have such a fix it page so you won’t have to spend your time mopping up the mess. Again, I thank you sincerely,
    Joe in Minnesota

    • Joe Nechanicky Reply

      Just to clarify,This is the second computer I installed W7 on this week, your fix worked on both first time around!

  72. Paul Reply

    After 2 moths of frustration I found and followed your advice steps 1 to 13 and Windows 7 Professional 64 bit windows update now works exceedingly well.
    My sincere thanks – you do good work. Any similar solution for Vista Home premium 32 bit?

    • Andy D. Reply

      I’m glad the guide was helpful!

      As for a Vista guide. I don’t really have a plan to make one. This guide mostly came about because of issues I had encountered from installing Windows 7 on my test system here at our offices.

      My first install of Windows 7 got stuck on the updating process, and I tried all kinds of things to fix it before deciding that maybe in all my troubleshooting I had just broken things even more. Then I installed the OS again and the same thing happened. Once I nailed down a process to get everything working, I determined what wasn’t necessary in the steps I had taken in order to make a guide for it. I figured other people would definitely run into the same issue given that the problem came up every single time I tried to install Windows 7.

      We don’t see many Windows Vista issues these days (thankfully), and we have a system already configured with it for troubleshooting, so I haven’t had to install it. While Windows 7 still has extended support into 2020, Vista’s extended support ends April 11th, 2017. Given that there won’t be patches for Vista in the very near future, I would really recommend upgrading to a newer version of Windows as soon as possible.

  73. stimpyaw Reply

    I was so happy to find this site doing a Google search “new install of windows 7 sp1 will not update” and your article was the first in the list.

    I’m having the SAME problem with Windows Vista too. I know, we should move to Win 7, don’t want too.

    About following the instructions you have here was very simple to follow and worked with NO problems. Thank you for taking the time to be very detailed and clear on what to do.

  74. Richard Reply

    Great article it got me out of real muddle, I followed the directions step by step and the update function now fully works again. Really glad I found the article. Many Thanks plugable.com

  75. John P Mackay Reply

    Thank you for your good article and it is working now with Windows Update after followed your instructions. Yay!!

  76. Kenster (Hippie New Year!!) Reply

    Thank you very much!! Worked excellently for me too. A little bit time consuming , but I now have an fully updated Fresh Install. I cant thank you enough. Happy New Year From the UK 🙂

  77. Frank M Reply

    Hello, my name is Frank and I just followed the steps above and my windows update is working like a charm now. After, the last update KB3172605 it started working. once i turned my laptop back on I had 86 updates pending. Thank you for your help in this matter Andy D.

  78. MrR Reply

    After having tried to get Windows Update working on my Windows 7 64-bit OS, I finally gave up. It’s probably been over a year since I even tried to checked for updates, perhaps two since I succeeded. Well, after finding this site, and going through the steps outlined above, I have now successfully completed the Windows Update. Amazing. It’s a nice way to have my machine and I start the new year. Many,many thanks. Cheers.

  79. Andrei Reply

    Its not working , the KB3125574 update from step 4 its not installing , i tryed everything and its not working

    • Andy D. Reply

      Is this on a new install of Windows 7 or one that has been in use for a while?

      If it has been in use for a while, it is possible that it may not be needed. Also, it requires the April 2015 servicing stack update in order to install (step 2). You can try skipping it if this is not a new install of Windows 7.

  80. John Reply

    Thank you, this fixed my problem, tried a few other suggestions on the web without any luck. BUT THIS WORKED!!! Whoo Hoo. I too had to download the extra files at the end to get it to work, but I finally did.

    Thank you!

  81. Kathy Pentrack Reply

    Hi I’d appreciate it if anyone could advise me on what to do. I have a brand new laptop with Windows 7 service pack 1 64 bit which I bought before retailers stopped selling them. I keep getting messages that there’s updates but it never updates, just keeps searching even after letting it run all night which someone said I should try. I read your step by step instructions & all the comments but I’m a bit confused, is this fix if you’re installing Windows 7? I’m a senior & although I feel I can do a lot more than most tutorials that assume I need to learn how to log on or search the web, I’m nervous about trying this as I don’t want to do anything to ruin my new computer. I love Windows 7 & had been using Vista for the last 7 years but my old laptop is not going to last much longer. I know I may be behind the times but 7 was perfect for me as it’s just like Vista but better. I actually bought a laptop with Windows 10 to have the newest operating system & sent it back a week later as I just hated it. I know eventually I’ll have to upgrade as Windows won’t support 7 anymore, but until then I want to enjoy this new laptop & of course want it to have the updates needed. I also love Works 9 which all my documents are on which of course also has been discontinued, so someone suggested I try Abi Word as Word is too detailed for my needs. When I downloaded Abi Word I got a message that said it needed to check Microsoft or something & that was the one & only time updates came through, a ton of them. After much searching I was able to finally find an unopened Microsoft Works 9 for sale & download it successfully which I had doubts about from all the blogs I read, & now am a happy camper with my new laptop, except for the updates. Sorry this is so long but like all the messages here, I’m at my wits end & want to give as much information as I can. Thank you in advance as I’m sure you can offer some easy help for this senior from all the great comments received here.
    Kathy

    • Andy D. Reply

      The steps are geared primarily toward new installations of Windows 7 since the solution gives reproducible positive results in that situation.

      The steps have worked for others with Windows 7 installations that have been in use for a while as well. So you should be okay to use them with your computer. Though I would note that any time you’re making major changes to your computer, it is recommended to make a backup of your data just in case.

      With existing installs, there’s a greater likelihood that update issues could be created by other issues. For example, it could be a malware problem, a network configuration issue (including Windows Firewall), or other factors. Since a new install is less likely to have any of those problems, but definitely has problems with updating, these steps assume a new install without those other issues being present to fix the Windows components that prevent updating without factoring in other issues. Typically, if all else fails, starting over with a new Windows 7 installation and going through these steps will get things back to a good state if other problems are present.

  82. fabio Reply

    Thank you for detailed solution. I have a noob question. If the rollups are cumulative, may I install only the last one ? Thank you.

    • Andy D. Reply

      For step 12, the optional updates are supposed to be cumulative as of the October 2016 monthly update, so it should be okay to just install the last update out of the ones shown in step 12.

  83. David Braun Reply

    Thanks immensely for this documentation! It’s a tedious process for certain but it worked as advertised. I had used the factory reset disks that came with the laptop to reset it to OEM state and then found that it would not update any better than the clobbered build that had stopped updating a few months ago. In wondering why Microsoft didn’t publish this, I realized that they have a vested interest in making it as hard as possible to keep this version on-line.

  84. Yassine Reply

    Man thank u so much, that worked just like magic on my hp 250 G5 Notebook win 7.
    Thank u for the details.

  85. Ted West Reply

    This worked when nothing else would. I was trying to find a solution for weeks after reinstalling windows, and I actually began to think the Microsoft was keeping me from getting updates so I’d upgrade to the worthless Windows 10. Thanks so much for your effort on solving my problem simply and easily.

  86. Colin D Reply

    Thank you for providing such a comprehensive and successful solution to the Windows update problem. I had tried several other online “solutions” without success before I stumbled upon this one. Worked like a charm!!!!

  87. BarryB Reply

    WOW!!! I can’t believe after I did the above, the dam thing took updates in about 15 mins.
    Thank you so very much. I was pulling my hair out, what’s left, to get this fresh install to take updates,
    Thanks bro???

    • BarryB Reply

      Wonder why MS can’t put a package together or at least give the info like this kind person did. All about the $$$

      • Daniel Reply

        Microsoft are the worst company in the world, every single OS since the brilliant XP has been full of glitches which they then expect guys like this fella to solve,disgraceful..and they the thing that gets me people do it for free! How i long for that company to go under and a new, more caring computer software company arise….

        ps I hAVE NEVER FOUND ONE SINGLE ARTICLE ON ms WEBSITE WHICH IS HELPFUL, THAT SAYS IT ALL

  88. Daniel Reply

    By far the best article resolving windows 7 update issues. Time consuming but superb . Everything worked like a dream after i followed the instructions. How the hell did i not come across this article before i’ll never know. well done mate. I was sick to death of windows 10 and it’s propensity for spying on the user..

    Daniel

  89. Roy Reply

    If you were into conspiracy theories, you might conclude that this was all part of a plot to push users into W8/W10…

  90. Mike Reply

    Tried a lot of other things to no avail, but this worked! It does take some time for the rollup to install, but the others were relatively quick. Kudos to the author of this tutorial.

  91. jason Reply

    Thank you so much. I spent hours searching for a solution. Step by step guide, this is the best I found and only one I tried. I can’t believe Microsoft makes it so hard for the people who don’t want to install their spyware / ad campaign OS.

  92. John Reply

    perfect, thanks.
    if you are stuck at searching for updates on this computer, stop the windows update servcies and restart the kb install

  93. Pyc Reply

    i just changed DNS settings in (TCP/IPv4) from “obtain DNS automatically” to “8.8.8.8-preferred DNS and 8.8.4.4-alternate DNS”. all started working then.

    • Andy D. Reply

      For those that are curious, 8.8.8.8 and 8.8.4.4 are Google’s public DNS servers. This can help in situations where you may be encountering DNS resolution errors (network errors). Generally the Windows 7 issue that is addressed by this article is related to problems with the OS rather than a network error. Another alternative are OpenDNS’s servers 208.67.222.222 and 208.67.220.220, in case you don’t like the idea of making all your URL requests through Google.

  94. Sonny Grubbe Rasmussen Reply

    After several hour of fighting, this was exactly what I have been looking for! Thanks a lot! I have no words! Easy, very quicker than all the other stuff on the www. And even a non computer nerd as me, has a chance to go through all the steps! Again – Thanks!

  95. Joe Nechanicky Reply

    I bought a refurbished computer; good value, no problems with the purchase. The computer has W7 pro on it and was last updated June of 2016, according to the updates.
    I wanted to update and be current. I tried for three days and several different ways …leaving the computer run, trying this and that, hoping to get more updates but nothing happened. Right after I got the computer I installed office 2007 on it, so I knew there were more updates just for that. The computer just sat and ran and ran and ran, I just watched the green bar go across, nothing ever happened. Ok I gave it a chance but it didn’t do anything, even with the repair tool… anything.
    So I followed your steps and after I got to the end, I ran the updater for five minutes and had 32 updates. That’s just the first round. This is the third computer in the last three weeks that I followed your instructions on and all three came out with the updater working like a charm!
    (This was the first computer that was not a fresh install)
    So I just want to say a big THANK YOU again. If I were you I would go on GO FUND ME for your fine work, you deserve a million dollars. All the junk on line about windows updates and nothing fixes anything, but your plan did, time and time again. You are a real scientist! You showed em all who is boss!
    Joe in Minnesota

  96. Sheldon Bidwell Reply

    Thank you so much for the information. My computer is updating now. Finally!
    I have spent much time previously trying get Windows Updater to work properly.
    I was about to give up when I found this article. Worked perfectly for me.

    Thank you,
    Sheldon

  97. Wayne Johnson Reply

    I set up a Win 7 Pro based “Poor Man’s Server” and experienced update problems. I have tried many different “fixes” outlined on many other sites. The systematic approach outlined on this page solved the update problem and allowed me to move on.

  98. Brian Reply

    Andy D. FOR PRESIDENT !! Andy D. FOR PRESIDENT !!

    I do upgrades/maintenance/virus-malware removal for 2 small companies here in Charlotte, NC and am always having to reformat and reinstall Windows 7 on either desktop or laptop computers.
    Needless to say I have had plenty of computers GET STUCK TRYING TO DO UPDATES over the last year.
    BUT NO MORE…
    I have found that if you have Windows 7 64 bit w/ SP1…all you need to do is Download the Following KB’s from this site or from Microsoft :
    KB3020369
    KB3125574
    KB3138612
    KB3145739
    KB3172605
    (NOTE: do a Restart after each update)

    …And then after that, Windows Update will work again for you.

    Thanks to Andy D. for putting all of this invaluable info all in one place.
    Kudos dude.

    Andy D. FOR PRESIDENT !! Andy D. FOR PRESIDENT !!

  99. David Reply

    Thank you it worked perfectly, thanks for taking the time to help us old timers!! STAY SAFE.

  100. RobD Reply

    Yup, worked for me [win7 sp1 x86], but with one caveat, at least on my mobo [intel d875pbz with P4 EE sl7ch], After applying the first kb update and doing a restart, the second kb was stuck on ‘searching your computer for updates’ or something like that, endless scroll bar, never gets anywhere. I tried another restart – nope, then tried a complete shutdown and cold reboot and that worked!
    Then on the next kb, same stuck problem again, full shutdown and cold restart worked again. Did the rest of the kb’s by doing the same routine, then win update was working again [yay!!] and normal hot restarts were working normally.
    Thanks for the thread guys – lifesaver!! 🙂

  101. Al in New Mexico Reply

    Awesome!! Andy, it worked great on my older Acer Netbook with “7 Starter”. Up & running smoothly..thx so much for what you do..All The Best in ’17!

  102. Kyzrael Reply

    Thank you so much for this article. I just formatted (because I am overly frustrated with Windows 10) and did a fresh installation of Windows 7 and run into problems with Windows Update. This worked like a charm! Lifesaver 🙂

  103. Kezza Tee Reply

    A really good article, and after following the step-by-step guide, I finally get updates. This had been bugging me since I did the install in November.
    Thanks !!!!

  104. Akshay Reply

    Thank you so much ! Finally I was able to update Windows ! Well written article and well explained .

  105. Case Reply

    hey guys i had the same problem and idk if this article states it, a good solution to getting your windows to update is to download norton security (free) run a scan and it should be all fixed cx <3

    • Andy D. Reply

      The instructions for new installations can still apply to existing installations. They are just written from the perspective of doing a new install.

      Also, the steps are more likely to resolve issues with new installs. Existing installs may be encountering very different problems.

  106. Dudley Reply

    thank you so much for this solution! i’ve tried many other suggestions none of which worked. your step by step process worked exactly as claimed. thank you thank you!

  107. tomas Reply

    The July 2016 update rollup for Windows 7 Service Pack 1 (SP1) and Windows Server 2008 R2 SP1 was re-released on September 13, 2016 to address an issue in one of the included updates and to improve the overall reliability of the update rollup. Installing this update requires a restart after installation.please exlplain this??? so i need july or september update rollup???

    • Andy D. Reply

      The warning that Microsoft posted here is just with regards to WSUS deployments. Most users do not need to worry about this, it is mainly for businesses that perform central management of updates. Just proceed through the guide as normal.

  108. tomas Reply

    do i need may rollup???? it is so complicated. may rollup, july roll up…:) if i install july roll up, did i miss may roll up ???

  109. Suzanne Kirklin Reply

    THANK YOU! I already had SP1 installed, and the first update on the list. Downloaded others from Microsoft Update Catalog, in order as recommended. Some i already had installed, so just skipped to the next one. Now Update is working great.

  110. Mike Reply

    This was a great post, even all these months after it was entered. I used the step by step instructions and walked right through it. My Dell 540 Studio is back to updating correctly and I have piece of mind on it.

  111. Miles Morris Reply

    Thank you. Bought a new HP with Windows 7 loaded which wouldn’t update at all. Followed the instructions and now everything works fine. Thank you for your help.

  112. Karen Reply

    I am still having trouble. I purchased a refurbished HP Elitebook with Windows 7 because I my experience with Windows 10 has not been good. I did a reinstall of Win 7 with SP1 and am at the very beginning. I tried to do it your way and got in trouble with Step 4 KB3125574. At first, it said that the version of Internet Explorer was too old (It was 8), so I upgraded it to Explorer 11. Then the download was getting interrupted, but I finally got it downloaded. Now I am getting “Installer encountered an error: 0x8007000d. The data is invalid” What do I do?

    • Andy D. Reply

      It isn’t a good sign that the download was interrupted repeatedly. It could be that the file ended up being damaged when downloaded, which may occur for a variety of reasons. You might want to try downloading the file from a different computer, possibly one one on another network, then save the file to a USB storage device. Then bring the file back to your computer on the USB device and try running it again from the USB device.

  113. Paul Mann Reply

    I restored Windows 7 from a 9/2015 system image and experienced the (apparently) endless spinning from Windows Update. Was going to use this method, but tried letting Windows Update run overnight, probably about 10 hours. In the morning, it was still spinning so I turned off the automatic update feature and went to restart to begin the fix from this article, and it automatically installed 85 updates during shutdown. After that, Windows Update worked properly. Perhaps it’s just an EXTREME amount of patience that’s required, and the two hour wait reported by Paul Thurrott must be extended out much further. I wonder if I had left it for another 24 hours if it would have come up with a selection of updates on its own.

  114. backupandrunning Reply

    Thank you for this procedure. I followed it carefully and it worked. I really appreciate the care you took to explain each step. This is the best computer “how to” I have ever found on the internet. Again, thank you!!

  115. R. Brehmer Reply

    Thank you for piecing this article together. I’m not too worried if Windows isn’t entirely up to date (it’s not nearly as dangerous as people will have you believe, unless you deliberately expose your computer in sketchy sites). But there are limits to how many security updates it’s safe to skip.

    I will however add this note: If you use your computer to play games, allowing WU to automatically install updates isn’t recommended. It doesn’t respect full-screen programs, so you won’t get the warning when it needs to restart, which in turn means it forcefully shuts down the games which result in data loss and file corruption. And a lot of games cannot be recovered from a corrupted state. Since it doesn’t respect full-screen programs, you also run into massive lag because it’s installing updates while you’re running a game that needs every bit of processing power your computer has.

    I haven’t been able to update either of my Win 7 machines since November 2017. I deliberately didn’t update for a long time to avoid the malware which forcefully (and illegally) installed Win 10 on everyone’s computers, but after MS finally gave up forcing the junk after it stopped being free, updating Windows 7 was impossible. When you go through the MS guidelines for getting Windows Update to work, they skip over the fact that A. you need to disable windows update to install updates manually, B. their methods don’t update the actual WU client, and C. don’t update the networking components used by WU.

    After 30+ years with computers, and dealing with every version of Windows since ver. 3.0, I find that MS always finds a way to break our installations so we have to spend hours fixing them, because they never can figure out themselves what it is they break. When you talk to MS support and they go “I don’t understand why that didn’t work”, you know you’re in for a tough job getting things working again.

  116. Steve Reply

    Thanks very much! Got me updated after a long frustrating day. Still not back where I want to be but this sure helped on the Windows end.

  117. Paul Reply

    This guide is perfect, has been so long since I tried to install win7 thank you so much. I will say this. Do the optional stuff before anything else. Followed A to Z including optional and on the final restart and update windows proposed 140 updates after 20 mins of searching. After doing the 69 “essential” updates it gave me another 20 essential updates. Stick to what is proposed and be steadfast. Or just say to your other half/friend/family member “DEAR GOD STOP CLICKING RANDOM STUFF ON FACEBOOK/TWITTER”

  118. Joe H. Reply

    Thank You! Thank You! Thank You! Procedure worked like a Champ. You guys are Gods!

    Two different Dell Workstations, now updating again. I’d given up getting updates 4 months ago after hitting nothing but dead ends.

    I took a flyer tonight and did another goodle search. FYI, you guys must be doing something right. Your procedure is now the default answer from Google when I searched on ‘Windows 7 won’t update. That wasn’t the case 4 months ago.

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  120. decu68 Reply

    Thank you; much appreciated. Was skeptical it would works as all else failed but you came through. Props.

  121. Presley L Reply

    Soooooooo, after spending literally DAYS searching for and trying every possible solution out there for the Windows Updates errors (specifically 80072EE2 and 0x80070057 and 0x80070652) absolutely NOTHING worked! THEN, I found this site … after reading thru everything, it was way overwhelming as I thought all of this would take me at least another month to accomplish with all the steps, restarts, and more steps, so I read thru the comments instead and came across William Jones’ comment from 12/26/2016 where he simply shuts down his Windows Firewall and – as he says – “the rest is history”!!!! THANK YOU MR JONES!!! A MUCH better suggestion AND far less time-consuming solution than going thru everything suggested here!!! Temporarily shutting down the firewall resulted in some 200 updates that are now successfully installed on my computer; my only regret was that I hadn’t thought of it myself, or read it long before I wasted hours and days of my life on this mess!!! Thanks again, Mr Jones!!! Feeling pretty stoked that I didn’t have to try all that’s suggested here to get the needed updates!!!

  122. Steph W Reply

    Thank you so so much for the help! I was desperate and the update really works now!

  123. Shansari Reply

    Thank you, thank you, thank you, thank you.
    After months I can update my OS. It cost me 4 hours but it works.

  124. smash591 Reply

    Your resolution to the problem that is Windows 7 Update is nothing short of AMAZING! Thank you Plugable.com for posting/hosting this helpful How-To.

  125. Tim Ficker Reply

    Thanks for posting this! It really helped me out, twice now. I originally bought a Win 7 Pro that after installation all I got was a black screen. I had a Win 7 Home Premium disk that would install but the keys were used up, so what I did since the Win 7 Pro wouldn’t install was I installed the Win 7 Home (you don’t have to put the product key in, you have 30 days) and then used Windows Upgrade to install Win 7 Pro. After that was finished, I installed all of your updates here and everything worked perfectly. On my second install, I’m using a VM on top of a Fedora Hypervisor and it just finished installing and it works as exactly as it should. Can’t thank you enough for posting this set of update instructions!

  126. Graham Reply

    This worked fantastic on my windows 7 system which had been originally installed in 2014 but with constant windows update issues since install. I even found that SP1 was missing! so went methodically through all the steps listed above ensuring to RESTART between each step as that is when the update gets installed.

    Last update as at 9 April17 = March, 2017 Security Monthly Quality Rollup for Windows 7 based Systems KB4012215. This was the last update I installed manually following the above instructions.

    Great peace of mind to know that W7 now all up to date…that said i had no known security issues in that time….kisses microsoft security essentials?

    Many thanks to this website…..Microsoft should hang their heads in shame.

  127. jerry Reply

    i got a weird day ……i cannot install the KB3020369, known as the “April 2015 servicing stack update for Windows 7… so i just go ahead installed the KB3125574 known as the “Convenience Rollup.” and it worked…..why is it possible…….and all the rest wont install,nag screen says
    ” the update is not applicable to your computer”…

    • Andy D. Reply

      Hi Jerry, one thing I would recommend is double-checking that you’re selecting the right version of the update packages. If you choose the 64-bit version when using a 32-bit version of Windows, this could be the cause of the error message.

  128. Neill White Reply

    Thanks for this blog. Just followed the instructions and windows update is working again.

  129. ALLEN HAN Reply

    HI thanks for the useful tip.
    but what if I alreday have some of those upates installed. Do I have to follow the exact steps? in other words, do I delete those that are already there and install each of them again in the exact order?

    • Andy D. Reply

      If a Windows Update KB is already installed then Windows won’t apply it. It is likely best to go through the steps as written for the best results.

      Skipping items in the instruction set hasn’t been tested. I don’t have a reason to think it would cause any issues to outright skip updates that are already applied, but it could increase the likelihood of accidentally skipping something that wasn’t applied on accident.

  130. Mike Watkins Reply

    Searched high and low for a fix for this. Have used this fox on multiple PC’s at work…. works every time! Thanks Andy D

  131. Ravi Reply

    Thanks for this wonderful post, now my default Windows 7 update started working

  132. eva L Reply

    Thanks very much for the useful tips and the step by step instruction. It fixes the windows update of my laptop.

  133. DHAN NEOPANEY Reply

    i try to update window 7 but not updating. waited for the update for about 10 hours.

    • Andy D. Reply

      Sorry to hear that there are still problems updating. If you haven’t already done so, I would make sure to turn off the automatic update feature of Windows until all the steps with manual updates are done. If this is left on, it can cause problems with some of the Windows Update services. (See the bullet points of Step 1 for more information)

  134. Chris Snuggs Reply

    You say “Install service pack 1”, but when you go there there is a SELECTION of files and the instructions say “Chooose the files you need”. HOW IS ONE SUPPOSED TO KNOW? The first file in the list is an ISO file with ALL the updates for all kinds of platform. Surely one does not need this.

    It is absolutely unclear how to downlolad and install Service Pack one.

    The MS website is actually USELESS in this area: totally absurd.

    • Andy D. Reply

      Hello Chris, sorry to hear about the frustrations encountered with the Service Pack page.

      The primary thing is to determine if you need the x64 or x86 executable.

      Before proceeding, be sure to determine whether your computer has 32-bit (x86) or 64-bit (x64) Windows, and whether Service Pack 1 (SP1) is installed.

      1. Open System by clicking the Start button, right-clicking Computer, and then clicking Properties
      2. Under the System section, you can view the system type. Additionally, the Windows Edition information will tell you whether Service Pack 1 is installed

      Once this is determined and you’re ready to download, you just need to scroll to the bottom of the list presented by the Service Pack download page to find and select the appropriate exe file.

      Service Pack Download Selection

      Once the box is checked, just choose the “next” button and your download should start. I hope this helps!

  135. Ray Reply

    My last Windows 7 update was 10/16/2016 after the fruitless Windows 10 upgrade was a failure. I thought Windows 10 will automatically restore the upgrade but it was delayed until a payment is needed. Now after searching for a fix, I found this website on 30 Jul 17 and wow- it fixed the issue. I will be now in the process updating my Windows 7 — which is most reliable MS OS so far. Tx

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