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Successfully Pairing and Connecting Your Bluetooth Audio Device in Windows

Connecting Bluetooth devices can be a pain! While resolving thousands of Bluetooth issues here at Plugable, we’ve learned that the problem is often something going wrong in the pairing process. As we’ve helped customers with these issues, we’ve developed a step-by-step procedure that should work in any situation where a device isn’t pairing properly. We’ve also put together a database of pairing instructions for a wide range of Bluetooth audio devices.

There are two sets of instructions below, one for Windows 8/8.1/10 and one for Windows 7. If you are having troubles connecting, try the instructions. If it fails at any point, contact us at support@plugable.com and tell us which step it failed on, and we’ll already have a good start on the troubleshooting process!

Windows 8/8.1/10

1. If you have previously connected your Bluetooth audio device to any phone, tablet, or to a different computer, turn that device’s Bluetooth off and “Unpair” or “Forget” the connection in that device’s Bluetooth settings. This is very important to make sure your audio device doesn’t automatically connect to one of them instead of to the computer.

2. On the computer, click the Bluetooth icon in the system tray (click the upward pointing arrow near the clock) and select Add a Bluetooth Device. The Bluetooth and & Other Devices window (Manage Bluetooth devices window in Windows 8/8.1) will open.

Windows 10

Windows 8

3. If a listing for your audio device appears in this window, click it and select Remove Device, if that option is available, then confirm in the next screen. If no listing appears, proceed to the next step.

4. Select your device from the database below and follow the instructions for putting it into pairing mode.

Click the first letter of the brand of your Bluetooth audio device

     
     
     
     
     
  

Click on the brand name

Click on the brand name

Click on the brand name

Click on the brand name

Click on the brand name

Click on the brand name

Click on the brand name

Click on the brand name

Click on the brand name

Click on the brand name

Click on the brand name

Click on the brand name

Click on the brand name

Click on the brand name

Click on the brand name

Click on the brand name

Click on the brand name

Click on the brand name

Click on the brand name

Click on the brand name

Click on the brand name

Click on the brand name

Click on the brand name

Click on the brand name

808 Audio

ModelTypeInstructions
CANZ XLSpeakerPress and hold the Pair button on the speaker until the speaker beeps. The Pair light should start flashing.

AKG

ModelTypeInstructions
N60NCHeadphonesMove the power switch to the Bluetooth icon. The LED should begin fast blinking.

Altec Lansing

ModelTypeInstructions
IM210SpeakerWhen you are turning ON the speaker for the first time it automatically tries to connect to the last paired device, if it cannot find the last paired device and you have paired multiple devices it will try to establish connection with the previously paired devices. If none of the paired devices are available to connect it will turn to a discoverable mode and this can take anywhere from 5 to 90 seconds. If you are trying to establish a connection during this time you will receive an error. Kindly wait for approximately 90 seconds, then scan for Bluetooth devices again.
Mini LifeJacket 3Speaker Press and hold the + and – (plus and minus) buttons on the speaker at same time until you hear a beep. The Mini LifeJacket 3 will enter pairing mode.

Amazon

ModelTypeInstructions
Amazon Basics Bluetooth Audio Receiver BTR1Audio receiverPress Pair on your receiver. The LED quickly blinks blue.
BT1SpeakerPress and hold the Function button (the center of the five buttons) for 1 to 3 seconds. A tone sounds, the LED blinks quickly, and your speaker enters pairing mode.
EchoSpeaker1. Register the Echo to your Amazon account, or make sure it is still registered if you have already registered it. 2. In the Alexa app, tap the menu icon, select Settings, then select your Echo under Devices

Apekx

ModelTypeInstructions
BE1002EarphonesPress and hold the power button on the earphones until the LED flashes blue and red.

Apple

ModelTypeInstructions
AirPodsEarphonesPut your Airpods in the case. Open the lid. Press and hold the setup button on the back of the case until you see the status light flash white.

AUSDOM

ModelTypeInstructions
AH2SHeadphonesPress the Power button on the headphones for 5 seconds.

Bass Egg

ModelTypeInstructions
VerbSpeakerTurn switch to Bluetooth symbol.

Beats

ModelTypeInstructions
Beats XEarphonesPress and hold the power button on your earphones for 5 seconds to put them in pairing mode.
PILL+SpeakerPress and hold the "b" button for at least 3 seconds. The Bluetooth LED on the back of the Pill will blink WHITE rapidly indicating device is in pairing mode.
Powerbeats2EarphonesPress and hold the power/connect button (located on the left earpiece) for 4 seconds to enter pairing mode. The LED next to the button will blink white while in paring mode, and turn solid white when successfully paired.
Powerbeats3EarphonesPress the power button for 5 seconds. When the indicator light flashes, your earphones are discoverable.
Solo3HeadphonesPress the power button for 5 seconds. When the Fuel Gauge flashes, your headphones are discoverable.

Bluedio

ModelTypeInstructions
F2HeadphonesWith the headset turned off, press and hold the MF button until you hear "ready to pair," and a blue light stays on.
T3HeadphonesPress and hold the multi-function button for 5 seconds. The surrounding LED will light up blue.

BOAS

ModelTypeInstructions
LC-8600Heaphones With the headphones turned off, press the Pause/Play button on the headphones for at least six seconds to enter pairing mode. The Blue and Red LEDs will flash alternatively and there will be a double beep tone.

Bose

ModelTypeInstructions
Color II SoundLinkSpeakerOn your SoundLink speaker, press and briefly hold the Bluetooth button until the Bluetooth light starts flashing blue slowly. In Windows 8 and 10, two icons for the speaker may show up in the Bluetooth Devices list on the computer. Click the one that shows headphones, then select Pair. Contact us at support@plugable.com for Windows 7.
QuietComfort 35HeadphonesOn the headphones, slide and hold the power switch to the Bluetooth symbol until you hear "Ready to Pair" or the Bluetooth indicator blinks blue. In Windows 8 and 10, two icons for the headphones may show up in the Manage Bluetooth Devices list on the computer. Click the one that shows headphones, then select Pair. Contact us at support@plugable.com for Windows 7.
QuietControl 30EarphonesWith the earphones powered on, press and hold the Power/Bluetooth button until you hear "Ready to pair" or you see the Bluetooth indicator blinking blue. If you see two entries for your earphones, be sure to click on the one that has a headphones icon. Don’t click the one with a picture of a computer monitor and a phone. Contact us at support@plugable.com for Windows 7.
SoundLinkWith the Soundlink turned on, press and the "Bluetooth" button. The Bluetooth indicator will blink Blue indicating device is in pairing mode.
SoundLink AE IIHeadphonesOn the headphones, slide and hold the power switch to the Bluetooth symbol until you hear "Ready to Pair" or the Bluetooth indicator blinks blue. In Windows 8 and 10, two icons for the headphones may show up in the Manage Bluetooth Devices list on the computer. Click the one that shows headphones, then select Pair. Contact us at support@plugable.com for Windows 7.
SoundLink IIISpeakerPress the Bluetooth button on the speaker, so the Bluetooth status indicator blinks blue
SoundLink MiniSpeakerWith your Bose SoundLink Mini speaker turned on, press and hold the Bluetooth button on the speaker for 10 seconds until you hear a tone. The Bluetooth indicator on the Bose SoundLink Mini speaker blinks blue to show that the speaker is discoverable.
SoundLink Mini IISpeakerOn the speaker, press and hold the Bluetooth button until the Bluetooth indicator blinks blue and you hear, "Ready to pair another device."
Soundlink OEHeadphonesSlide the power button all the way up to the Bluetooth symbol and hold until you hear, "Ready to pair new device" or you see the Bluetooth indicator blinking blue.
SoundSportEarbudsWith your headphones powered on, press and hold the Power/Bluetooth button until you hear ‘Ready to pair’ or the Bluetooth indicator blinks blue
SoundTouchSpeakerOn your speaker or remote, press and hold down the Bluetooth/AUX button for 2 seconds. Make sure the Bluetooth indicator is blinking blue before you pair your device.

Boytone

ModelTypeInstructions
BT210FDSpeakerTurn the speaker ON using the master power switch on its side. Then press the red "ON" button on the remote. Next scroll through the sources available using the SOURCE button on the remote until you get to "bL". The speaker will emit two beeps and go into pairing mode.

Brookstone

ModelTypeInstructions
Big Blue Live2Speaker With your speaker turned off, press and hold the Power Button until the Power/Pairing LED turns on and the power on tone sounds. Next, press and hold the Power Button until the Power/Pairing LED starts flashing to put the speaker in pairing mode

Corwin

ModelTypeInstructions
E7HeadphonesActivate pairing mode on headphone by moving the switch to "BT." The LED will flash blue.

Dylan

ModelTypeInstructions
991EarphonesTurn on the headset. It should prompt with "pairing" after 5 seconds, and the LED will flash red and blue alternatively.

F-HeeBin

ModelTypeInstructions
UVOKS Bluetooth V4.1EarphonesPress the power button on the headset for at least five seconds. The LED should flash red and blue, indicating the headset is in pairing mode.

GoGroove

ModelTypeInstructions
BassPulseSpeakersPress the MODE button on the front of the speaker to enter Bluetooth pairing mode. Pairing mode will be indicated by a blue blinking LED indicator light.

Harman Kardon

ModelTypeInstructions
ONYX STUDIO 3SpeakerPress and hold the Bluetooth button for at least 2.5 seconds.

Hesh

ModelTypeInstructions
Hesh 2HeadphonesPower ON the Hesh BT and while in "device search mode" hold the Volume (+) and the Volume (-) buttons simultaneously for up to 5 seconds until you hear a long double tone. This action will clear all paired devices that were previously paired to the HeshBT, and it will then enter directly into pairing mode.

House of Marley

ModelTypeInstructions
Chant mini model EM-JA007SpeakerPress the power button on the speaker for three seconds to enter pairing mode.

iLIVE

ModelTypeInstructions
IHB23BSpeakerPower on the speaker by pressing the Power button. The Pairing Indicator will flash blue quickly. When pairing, remain within 3 feet of the Bluetooth adapter. This speaker will retain the pairing as long as it is retained in the currently paired device, so be sure to turn off Bluetooth in that device before pairing your speaker with the Plugable Bluetooth adapter.

Insignia

ModelTypeInstructions
NS-CAHBT02HeadphonesWith the headphones turned off, press and hold PLAY/PAUSE for four seconds.The LED blinks blue and red alternately. Pairing mode is activated.
NS-CSPBTHOLSpeakerOn your speaker, press the Source button. Your speaker enters pairing mode, and the LED blinks. Note: Press and hold the Source button to return to pairing mode

Ion

ModelTypeInstructions
Explorer BTSpeakerPower on the Explorer Bluetooth. Press the Disconnect button to remove any previous connections and reset the Bluetooth module. The speaker should go into pairing mode.
PlungeSpeakerPower on Plunge and it will automatically go into pairing mode to search for Bluetooth devices. You will know you are in pairing mode when the Bluetooth icon is slowly flashing.

Jabra

ModelTypeInstructions
Halo FreeHeadsetStart with the headset off. Press and hold the multi-function button on the headset until the LED flashes blue. Wear the headset and follow the audio instructions.
SolemateSpeakerOn the Solemate, hold the On/off switch in the Up position for 3 seconds. Pairing mode will be announced and the Bluetooth light will flash.

Jam

ModelTypeInstructions
Double DownSpeakerOn your speaker, press and hold the + and – (Plus and Minus) buttons for five seconds to activate pairing mode. The Bluetooth light should blink indicating the speaker is ready to pair.
Jam 2SpeakerTo disable pairing of existing device and pair a new device press and hold the + and – (Plus and Minus) button for 5 seconds to activate pairing mode.
Jam+SpeakerOn your speaker, press and hold down the power button for 5 seconds. The Bluetooth indicator will begin to quickly flash in blue.
Transit HX-HP420AHeadphonesOn your headphones, press and hold the +/- (Plus/Minus) button for 5 seconds to activate pairing mode. A blue light should blink fast.
Transit Lite HX-HP400GYHeadphones

Jawbone

ModelTypeInstructions
JamboxSpeakerHold the on/off switch on the Jambox in the upmost position for approximately 3 – 5 seconds, until the LED light begins flashing red and white and the JAMBOX announces that it’s entered pairing mode. Release the switch to the middle/on position. The JAMBOX will remain in pairing mode.
Big JamboxSpeakerOn the speaker, hold the pairing button until the LED flashes red and white.

Jaybird

ModelTypeInstructions
X2EarphonesWith headphones turned off and within 1 meter (3 feet) of the music device, press and hold the center key for at least 4 seconds until the status indicator flashes red and green and a voice prompt says "Searching for your music device."

JBL

ModelTypeInstructions
Charge 2SpeakerOn the speaker, press and hold the "Volume +" and "Play/Pause" buttons at the same time for 2-3 seconds until the speaker switches itself off. Then power on and press the Bluetooth button to enter pairing mode.
Charge 3SpeakerOn your speaker, press the Bluetooth button.
E55BTHeadphonesPress the Bluetooth button for 5 seconds.
Everest Elite 750NCHeadphonesMake sure headphones are turned on, and press and hold the Bluetooth button located at the bottom of the right ear cup until there is a flashing blue light.
Flip 3SpeakerHold down the Bluetooth button for at least 3 seconds, until the light flashes blue. You are now in pairing mode. When the devices connect, you will hear a tone from the FLIP3 indicating it is successful.
Flip 4SpeakerTurn the FLIP 4 on by pressing the power button. To put it in pairing mode, hold down the Bluetooth button for at least 3 seconds, until the light flashes blue. You are now in pairing mode. You will hear a tone from the FLIP indicating when pairing is successful.
Pulse 2SpeakerOn your speaker, press and hold down the Bluetooth button until blue lights go up and down the speaker.

LG

ModelTypeInstructions
HBS-700 (Tone)HeadphonesWith the Power off, press the CALL button and move the power switch to the "ON" position at the same time for 4 seconds. When the headset enters Pairing Mode, the LED indicator will show a solid blue light.
HBS-750HeadsetWith the power off, press the CALL button and slide the power switch to the ‘ON" position at the same time for 2 seconds. When the headset enters Pairing Mode, the LED indicator will show a solid blue light.
HBS-760HeadsetWith the power off on your headset, press the CALL button and slide the Power switch to the ON position at the same time for 2 seconds. When the headset enters Pairing Mode, the LED indicator will show a solid blue light.
HBS-780HeadphonesPress and hold the Call button and slide the Power switch to the ON position to turn it on. The blue Indicator lamp turns on, and the HBS-780 enters pairing mode.
HBS-810HeadsetWith the power off on the headset, press the CALL button and slide the Power switch to the ON position at the same time for 2 seconds. When the headset enters Pairing mode, the LED indicator will show a solid blue light.
HBS-900HeadsetWith the power off, press the CALL button and slide the Power switch to the ON position at the same time for 2 seconds. When the headset enters Pairing Mode, the LED indicator will show a solid blue light.
LAB550HSound PlateUse the FUNCTION button to select the Bluetooth(r) function. "BT READY" will appear in the display window.
LAS350BSoundbarOn your LG soundbar, select the Bluetooth function by using the Bluetooth button on the remote control or F on the unit until the function is selected. "BT" and then "BT READY" will appear in the display window.

Marley

ModelTypeInstructions
Get TogetherSpeakerTurn the speaker on. You can pair a new device to Get Together by holding the Bluetooth button for 3 seconds. Then press and hold the PAUSE/PLAY button for at least 5 seconds to activate pairing mode. The LED will blink blue indicating device is in pairing mode.

Merkury Innovations

ModelTypeInstructions
MI-BTH22Headphones On your headphones, press and hold the center button for 7 secs until the blue light blinks

Mpow

ModelTypeInstructions
059HeadphonesStarting with the headphones turned off, press the center Multifunction button (with the phone symbol) until you hear that it is in pairing mode, and the LED flash red and blue.
H1HeadphonesLong press the Power button on the headphones for four seconds until the LED light flashes red and blue alternatively.
JawsHeadsetTurn Off the headset. Toggle the power On/Off button to On until the red and green indicator lights start flashing alternatively. You will also hear a voice prompt.
Pro Truck DriverHeadsetWith the headset power off, long press the Power On button for about 3 seconds until the LED flash red and blue alternatively.
ThorHeadsetWith your headphones completely turned off, press the power button for five seconds. The LED should flash, indicating the headphones are in pairing mode.

OontZ

ModelTypeInstructions
Angle 3SpeakerOn your speaker, press and hold down the Bluetooth button for 3 seconds. The blue light will begin flashing and the OontZ Angle 3 is ready to pair and connect.

Otium

ModelTypeInstructions
IPX4EarbudsPress the "power on" button for 5 seconds until blue and red LEDs flash alternatively and a voice prompt says "pairing." Don’t stop pressing when only the blue light comes on. Wait until both red and blue light up.

Ovleng

ModelTypeInstructions
MX666HeadphonesWhile the headphones are off, hold the power button for 5 seconds. The LED on the side will alternatively flash red and blue. A voice will say the device is ready to pair. After pairing completes, the voice will say the device has been paired successfully.

Panasonic

ModelTypeInstructions
RP-HTX80BHeadphonesIn the power-off state, press and hold the Power/Bluetooth button of this unit for 3 to 5 seconds until the LED blinks.

Parasom

ModelTypeInstructions
A1 MagneticEarphonesPress and hold the middle button and you will hear a "Power On" message. Continue holding until you hear "Pairing."

Philips

ModelTypeInstructions
SHB5250 FreshtonesEarphonesMake sure that the headphones are fully charged and turned off. Press and hold the on/off button until the blue and white LED flashes alternately.
SHB5500BK/27HeadphonesPress and hold the Call/Music button (with telephone and play/pause symbols) until the blue and white LED flashes alternately, indicating the headphones are in pairing mode.
SHB8750NCHeadphonesPress and hold the ON/OFF button to turn the headphones on. Press and hold the Bluetooth button until the blue and white LED flashes alternatively.

Plantronics

ModelTypeInstructions
Backbeat FitEarphonesPower on the headphones by pressing the power button until you hear "pair mode" and the LED light flashes red and blue.
Backbeat ProHeadphonesPress and hold the Call button until the LEDs flash red and blue
Backbeat SenseHeadphonesSlide and hold the power button towards the Bluetooth icon until you hear "pairing" and the LED flash red and blue.
Explorer 10HeadsetPress the Call button until the indicator light flashes red and blue and you hear "pairing."
Explorer 50HeadsetPress the Call button until the indicator light flashes red and blue and you hear "pairing."
Marque 2 M165HeadsetPress and hold the call control button on the headset for about 5-6 seconds until the light on the headset starts flashing red-white. Release the button and set the headset aside.
Voyager LegendHeadsetPress and hold Call button until you hear "pairing" and the headset LEDs flash red and blue.
Voyager V5200HeadsetWith the headset powered on, press and hold the Call button until you hear "Pairing." The headset LEDs will flash blue and red.

Plugable

ModelTypeInstructions
BT-ARC1AAudio receiverUnplug the BT-ARC1A from AC power and plug it back in. The Plugable ARC1A will go into pairing mode.
BT-BOX4SSpeakerPress and hold the INPUT button until you hear a pairing sound. LED will blink blue to indicate pairing mode
BT-HSFLEXHeadsetTurn on the headset using the power switch. Press the Phone Button (MFB) for 3 seconds, until you hear ‘Pairing’ through the earbuds. Pairing mode will last 30 seconds.
BT-STANDSpeakerTurn on the BT-Stand. If it isn’t already connected to another device, it will go into pairing mode.
BTHS40BHeadsetPress the Multi-Function Button (MFB) for 3 seconds, until the LED alternately flashes red and blue. Pairing mode will last 3 minutes.

Proxelle

ModelTypeInstructions
SoloEarphones

Realistic by Radio Shack

ModelTypeInstructions
BT ANC 3301750 & 3301751HeadphonesIf the headphones are off, press and hold the power button for 2 seconds. If the headphones are already on, press and hold the Bluetooth button for 2 seconds. The LED will alternately flash red and blue.

Sentry

ModelTypeInstructions
BT-200 & othersHeadphonesTurn on the headphones. Bluetooth pairing will activate automatically.

Skullcandy

ModelTypeInstructions
Crusher wirelessHeadphonesWith the headphones off, press the power button for at least five second until the LED flashes.
JibEarbudsTurn off the earbuds. Press the button on their controller for five seconds. The LED will flash, indicating pairing mode.
Ink’d wireless headsetEarphonesHold down the middle button on the earbuds until the light flashes blue and red.
MethodEarphonesHold the main function button down for 5 seconds. The LED will flash red and blue to indicate pairing with a Bluetooth device
Smoking Buds 2 WirelessEarphonesPress and hold the skull symbol on the earphone’s volume controller for five seconds until the LED flashes. The earphones will enter pairing mode.

Sony

ModelTypeInstructions
DR-BTN200HeadphonesStart with the headphones powered off. Press and hold the POWER button for more than 7 seconds while this unit is turned off. The indicator will start to flash blue and red alternately after releasing the button.
H.ear on MDR-100AAPHeadphones Press and hold the power button on the headphones for at least 7 seconds, until the LED flashes blue and red.
MDR-1000xHeadphonesTurn off the headphones. After turning them off, press and hold the power button for 7 seconds. The LED indicator will flash red and blue and a voice will say "Bluetooth Pairing."
MDR-XB650-BTHeadphonesPress and hold the POWER button for about 7 seconds. Make sure that the indicator flashes blue and red alternately after you release the button.
MDR-XB950BTHeadphonesPress and hold the POWER button for about 7 seconds. Make sure that the indicator flashes blue and red alternately after you release the button.
MDR-XB950N1HeadphonesOn your headphones, press and hold the power button for about 7 seconds. Make sure the indicator light flashes blue and red after you release the button. A voice will say "Bluetooth Pairing."
MDR-ZX220BTHeadphonesEnter pairing mode on the Sony headphones. To do this, press and hold the POWER button for about 7 seconds. Make sure that the indicator flashes blue and red alternately after you release the button.
MDR-ZX750DCHeadphonesPlace your Sony headphones within 1 meter (3 feet) of the Plugable adapter. Enter pairing mode on the headphones as follows: 1. Press and hold the Power button for more than 7 seconds. 2. Make sure that the indicator flashes blue and red alternately after you release the button.
MDR-ZX770BNHeadphonesEnter pairing mode on the Sony headphones. To do this, press and hold the POWER button for about 7 seconds. Make sure that the indicator flashes blue and red alternately after you release the button.
MHC-V11SpeakerOn your speaker, press BLUETOOTH to select the BLUETOOTH function. "BT AUDIO" appears on the display. Hold down BLUETOOTH on the unit for more than 3 seconds. "PAIRING" flashes on the display.
SBH70EarphonesPress and hold down the Power key until a blue notification light starts flashing rapidly.
SRS-X55SpeakerTap and hold the (BLUETOOTH) PAIRING button until beeps are heard and the (BLUETOOTH) indicator begins to flash quickly in white.
SRS-X7SpeakerTap and hold the (BLUETOOTH) PAIRING button until beeps are heard. The (BLUETOOTH) indicator begins to flash quickly in white, and the speaker enters pairing mode.
SRS-X11SpeakerPress and hold the (power) PAIRING button until you hear beeps and the (BLUETOOTH) indicator begins to flash quickly in white. The speaker enters pairing mode.
SRS-XB10SpeakerOn your speaker, press and hold the speaker’s Power/Pairing until you hear beeps and the Bluetooth indicator begins to flash quickly in white.
SRS-XB2SpeakerTurn the speaker on, then press and hold the Bluetooth button to activate pairing mode. The light on the button will blink indicating the speaker is in pairing mode.
STR-DR1040Receiver1. Place the computer near the receiver. 2. Press BLUETOOTH on the Receiver. You can also select "Bluetooth" from "Listen" in the Home menu. 3. Press OPTIONS. The options menu appears. 4. Select "Pairing", then press "+" (Plus). 5. Press "+" to start the pairing. "Pairing. Make the Bluetooth device ready to be detected by the receiver." appears on the TV screen.
WI-1000xHeadphonesPress and hold the POWER button for about 7 seconds. Make sure that the indicator flashes blue and red alternately after you release the button.
WH-1000XM2HeadphonesPress and hold the POWER button for about 7 seconds. Make sure that the indicator flashes blue and red alternately after you release the button.
XAV-AX100ReceiverOn your receiver, press HOME, then touch Settings. Touch (General Settings). Touch Bluetooth Connection, then set the signal to ON. The Bluetooth signal will be turned on (the receiver will go into pairing mode) and a Bluetooth icon will appear on the status bar of the unit.
ZSRS60BTBoomboxPress BLUETOOTH to turn on the Bluetooth function. If no devices have been paired, such as when you press BLUETOOTH for the first time, the unit automatically enters pairing mode, and the Bluetooth indicator and the word "PAIRING" flash on the display. To pair to a second Bluetooth device, hold down BLUETOOTH until two beeps are heard.

SoundPal

ModelTypeInstructions
Cube F1SpeakerPress and hold the Call/Music button (with telephone and play/pause symbols). Then turn it off and back on again. You will see the LED flash blue.

Symphonized

ModelTypeInstructions
NGR Bluetoth wood in-ear headphonesEarphonesHold the middle circle button on the earphones for 3 seconds until the light flashes red and blue, showing they are in pairing mode.

TaoTronics

ModelTypeInstructions
TT-BH07EarphonesPress and hold the Multifunction Button (between the volume buttons) for approximately 5 seconds until the LED indicator flashes red and blue alternately.
TT-BH10EarphonesPress and hold the Multifunction button for 5 seconds to bring the headphone into pairing mode. The LED indicator will flash red and blue.
TT-BR05ReceiverOn the receiver, press and hold the power button for 2 seconds until the LED flashes red and blue alternately.
TT-SK05SpeakerTurn on the speaker by switching the power button to On. The speaker will automatically go into pairing mode as indicated by a flashing green or blue LED. To connect the speaker to a second device, turn off Bluetooth in the first device.

UVOKS

ModelTypeInstructions
Bluetoooth V4.1EarphonesPress the power button on the headset for at least five seconds. The LED should flash red and blue, indicating the headset is in pairing mode.

Victrola

ModelTypeInstructions
6-in-1 Music CenterMusic CenterOn the music center, select FM/Bluetooth mode with the selection knob. Slide the slide switch to the Bluetooth symbol. The ST/BT indicator will flash blue.

VTIN

ModelTypeInstructions
VBT008BHeadsetTurn on the headset by holding the sliver button (located at the connecting point of the boom mic to the ear phone)..Hold the button down for a few seconds until you see a blue blinking light right above the button. (If It blinks red, you need to charge the headset).

VXI

ModelTypeInstructions
Blueparrott B250-XT, B350XT, B450-XTHeadsetWith the headset powered off, press the MFB until the light rapidly flashes blue and you hear the audio prompt "Power on." Keep holding the MFB for approximately 10 seconds until you hear "Discovering" (B350-XT), "Pairing Mode" (BT450-XT), or two rising tones followed by four more tones (BT250-XT).

Yamay

ModelTypeInstructions
BH-M9 (Generic Chinese made. Others have similar name)HeadsetPress and hold the multi-function button for about 8 seconds, until the indicator light alternates between blue and red, indicating that it is in pairing mode.
BH-M20 (Generic Chinese made. Others have similar name)HeadphonesPress and hold the multi-function button (the big one at the base of the mic) for about 8 seconds, until the light alternates between blue and red, indicating that it is in pairing mode.
Unfortunately, we don’t have any pairing information for brands starting with the letter you’ve selected. Please follow the pairing instructions in the manual that came with your device.

5. Skip this step in Windows 8 or 8.1. Click the plus (+) sign next to “Add Bluetooth or other device.” The Add a Device window will open. Click Bluetooth.

6. Now a new listing for the audio device should show up in the Manage Bluetooth Devices list on the computer. Click it, then select Pair.

Windows 10

Windows 8

7. The audio device should connect. Try playing audio through it. If it doesn’t work, continue with step 8.

8. Right click the speaker icon on in the system tray at lower right.

9. Select Playback devices. The audio device should be on the list as “Headphones” or “Speaker.” Right-click the listing and click Set as Default device. If the device has a microphone, you can click “Set as Default Communications Device” to use its microphone in Skype or other applications that require two-way communication. For some devices this setting may be available under a separate “Headset” icon. Please note when the Headset profile is being used, the device will be limited to mono, telephone quality sound. This is a Bluetooth limitation.

10. Your audio device should now be working. If not, contact us at support@plugable.com and let us know at which step the process failed. We are happy to help!

Windows 7

Note: Some recent Bluetooth audio devices use a non-standard connection method and require special treatment in Windows 7. These include the Bose QuietComfort 35, SoundLink AE2, SoundLink Color II, SoundSport Wireless, Sennheiser PXC 550, UE Boom 2, Bang & Olufsen BeoPlay S3, and others. If you have one of these, or if following the instructions below doesn’t work for you, see this blog post or contact us at support@plugable.com.

1. If you have previously connected your Bluetooth audio device to any phone, tablet or a different computer, turn that device’s Bluetooth off and “Unpair” or “Forget” the connection in that device’s Bluetooth settings. This is very important to make sure your audio device doesn’t automatically connect to one of them instead of to the computer.

2. On the computer, click the Start button, then select Devices and Printers.

3. In the Devices and Printers window, if you see an entry for your device, right-click it and select Remove Device, then select Yes in the next window.

4. Put your audio device in pairing mode, following the instructions in the owner’s manual or look up the instructions in our database above. The procedure typically involves holding a button or moving a switch until an LED starts flashing showing you are in pairing mode. If your device has already been paired to a different Bluetooth device, like a phone or tablet, you may need to follow a different procedure for the second time you pair. If you don’t find your device in the database, contact us at support@plugable.com, and we can help.

5. In the Devices and Printers window, select Add a device.

6. An icon for your earphones should show up in the Add a Device window. Click it, then select Next.

7. The audio device should connect. Try playing audio through it. If it doesn’t work, continue with step 8.

8. Right click the speaker icon on in the system tray at lower right.

9. Select Playback devices. The audio device should be on the list as “Headphones” or “Speaker.” Right-click the listing and click Set as Default device. If the device has a microphone, you can click “Set as Default Communications Device” to use its microphone in Skype or other applications that require two-way communication. For some devices this setting may be available under a separate “Headset” icon. Please note when the Headset profile is being used, the device will be limited to mono, telephone quality sound. This is a Bluetooth limitation.

10. Your audio device should now be working. If not, contact us at support@plugable.com and let us know at which step the process failed. We are happy to help!

Comments, questions, or suggestions on improving this post? Let us know by commenting here or contacting us at support@plugable.com. Please note we can offer only limited help with non-Plugable Bluetooth adapters.

If yes, please share an Amazon review of your Plugable product. If no, please contact us so we can help!

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35 comments on “Successfully Pairing and Connecting Your Bluetooth Audio Device in Windows”

  1. Greg Gill Reply

    I love Plugable and the tips. Connecting Bluetooth devices is the most painful things to do. You don’t have to tell me. Many many thanks for the tips.

    • David Roberts Reply

      The Plugable Bluetooth adapter won’t work with a Mac, but it shouldn’t be needed because all Mac laptops in recent memory have Bluetooth already installed. However, you can connect a Windows or Linux computer that uses the Plugable Bluetooth adapter to your Mac through Bluetooth.

  2. Jonathan Reply

    I have a T46G YEALINK desk phone that has a bluetooth dongle slot. The google hat I got from YEALINK connects to all my headsets EXCEPT the BOSE QUIETCOMFORT 35. Will your dongle work with these two devices?

    • David Roberts Reply

      Unfortunately, our USB-BT4LE Bluetooth adapter only works with supported Windows and Linux computers. However, the problem in your case is probably not the dongle. Either the Bose headphones aren’t making themselves available to the phone or the phone software can’t handle them. I would recommend doing the following to clear all the pairings from your headphones and try connecting again:

      On the Bose QuietComfort 35, slide the power button to the Bluetooth icon, and hold it there for 10 seconds, until you hear “Bluetooth device list cleared.” The Bluetooth indicator should blink blue. If not, slide the power button to the Bluetooth icon again until you hear “Ready to Pair” and the indicator blinks blue.

  3. janet Reply

    i have sennheiser headphones and your plugable won’t with my headphones either. it works just fine on my android. it’s not the headphones.

    • David Roberts Reply

      Hi Janet, Thank you for posting. If you have the PXC 550 headphones, they are different because they are designed to connect through an app that installs on mobile devices. They will still connect in Windows 10, but you will see two icons for them. One of the two icons should show a pair of headphones, while the other shows a monitor and a smartphone. Connect using the icon that shows headphones. If you don’t see the headphones icon, please contact us directly at support@plugable.com. Be sure to turn off Bluetooth on your Android device and any other devices you have connected the headphones to before trying to connect to the Plugable adapter.

      Here are instructions for putting the headphones in pairing mode:

      Turn the headphones on. Press the Effect Mode Control Button for 4 seconds or until you hear tones and the voice prompt “Pairing.” The LEDs will flash in sequence on the headphones.

      • Dan Reply

        David, that’s just plain wrong. The mobile app is used to control some functionality, but isn’t a necessity. I don’t have it installed on any of my devices and the cans work perfectly with my iPhone, Android and Mac… just not my Win7.

        • David Roberts Reply

          Hi Dan,

          Thank you for your comment. With Windows 7, there is a different, but related issue. The headphones use a Bluetooth Low Energy (BLE) side channel to communicate with the app, which functions whether the app is installed or not. This causes problems in Windows 7 because while the adapter sees the BLE side channel because it is a Bluetooth 4.0 adapter, Windows 7 doesn’t support it. It tries to connect to it, but fails, and this keeps the headphones from working. We have two workarounds for this, both involving installing software that was written before BLE came out, but which can still operate with our adapter using classic Bluetooth (which is where the audio connection happens). This blog post explains the issue, which is shared by several high-end headphones, including the Bose QC35 and the Sennheiser PXC-550 headphones.
          https://plugable.com/2017/02/07/bluetooth-audio-problems-cant-get-your-bose-quietcomfort-35-connected-check-here-first/
          If you have a Plugable adapter, please contact us at support@plugable.com. We can help with this.

  4. MASOUD PAJOH Reply

    I have Jam Transit Bluetooth headphones.
    They worked erratically before I installed USB-BT4LE_win7_vista_x64.exe.
    Now no matter what I try the head phones do not show in list of the devices to be picked as the default device.
    I use windows 7 Professional with all the updates.

    Thanks for any help.

    • David Roberts Reply

      Hi Masoud,

      Thank you for your comment. If you have the Plugable USB-BT4LE, could you contact us directly at support@plugable.com and refer to ticket #177123? It looks like this will take some troubleshooting. Thanks!

  5. Dustin Reply

    Hello,

    I use XO Worktime (VOIP) – How can I change make the Bluetooth headset work with this application?

    • David Roberts Reply

      It depends on your operation system and version, but for most versions of Windows, you can right-click the speaker icon in the lower right of the screen near the clock, then select Playback Devices. This will open the Sound window. Find your headset. If there are two listings for it, go for the one that says headset or hands-free instead of headphones, stereo, or A2DP. Right-click it, then select Set as Default Communications device. Then try using Voip with your headset again. If it still doesn’t work, and you have a Plugable Bluetooth adapter or headset, please contact us at support@plugable.com. Thanks!

  6. Lora Wells Reply

    I have a JBL Charge 3 which isn’t on your list. It shows paired but it won’t play. I turned off bluetooth on my iphone so it wouldn’t interfere. I’m not sure what to do at this point.

  7. Andreas Ramos Reply

    David: I bought the Bluetooth device so I can transfer files to/from Samsung Note 4 (Android) and my HP desktop computer. I’ve connected the phone and computer via Bluetooth. To transfer files, I see that I go to System Tray, click the Bluetooth icon, select Send Files, select the files, and then, on my phone, accept the sending.

    If I transfer photos, that’s okay, sort of, because they end up in the photo gallery in a Download folder and I can move them to other photo folders.

    But what about documents? I transfer .doc and .ppt (powerpoint) files.

    Is there a way to open the phone in File Manager so I can select folders and files for drag-and-drop in both directions? Does anyone know how to do this?

  8. Alex Reply

    I have a Leva Trust wireless blutooth 4.2 headphones and i tried to conect it to my Pc (with a BT 4.0 dongle) and i conected it but one driver (Mono Audio) wont install and the headphones dont pair .What can i do

    • David Roberts Reply

      Thanks for posting! I’ve not seen a driver for mono audio before. I suspect it is related to the Headset/Hands-free profile, since that profile uses mono audio. Do you have a Plugable adapter? If you do, we can do some deeper troubleshooting. Otherwise, you may want to reach out to the maker of your computer if your Bluetooth adapter was built-in or to the maker of the adapter if it is an external adapter.

      • Alex Reply

        My headset didn’t come with a plugable device and my computer has a external usb type Bluetooth dongle. The headset has 3.5m jack and a micro usb type C port but i think is for charging only. Can this be because my headset’s Bluetooth is newer version than my computer’s Bluetooth dongle.

  9. Miguel Hood Reply

    I just got this new wireless Bluetooth headphone and tried connecting it to my Dell laptop but it’s not connecting. I’ve disconnected the Bluetooth pairing on my phone and same thing. Any solution to that?

    • David Roberts Reply

      Hi Miguel, If you have followed those instructions and it still won’t connect, there may be a driver problem or issue with the adapter. If you have a Plugable Bluetooth adapter, please contact us directly at support@plugable.com. We are happy to help. If you have an adapter built into your computer, please contact Dell. If you have another external adapter, their support team should be able to help. Thanks!

  10. George Reply

    Do keep in mind that sometimes, Windows 10 is the one to blame for Bluetooth connectivity issues and not your gadgets. I recently had a case where I could connect to my Bluetooth headphones through Linux, but in the same computer with Windows, I was unable to do so.

  11. Nijo John Reply

    I was trying to connect my LG HBS760. It shows paired on my windows 10. but not connected. it is not listed on the playback device list.

  12. Manuel Reply

    i have SkullCandy Hesh 3s and i have followed all the steps to try to connect it to the pluggable adapter but i just wont work on my windows 10.

    • David Roberts Reply

      Hi Manuel,

      Thank you for your comment. Since you followed the steps and it still didn’t work, there is probably a deeper issue with drivers or software. Could you please contact me directly at support@plugable.com and mention Ticket #228553? I will help with this. Thanks!

      David Roberts

  13. andrew Reply

    Hello,

    I have Sony WH-H900N headphones, I did all the steps but when I do step 6 there is an “!” icon next to my headphone device. Please help! thank you!

    • David Roberts Reply

      Hi Andrew, Thank you for commenting. I will contact you directly through the email you gave us so that we can troubleshoot this. Probably there is a driver or pairing issue.

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