Author Archives: Bob Boerner

Plugable DisplayLink products and macOS Catalina 10.15

SUMMARY: Users updating their Apple Mac system from macOS Mojave 10.14 to macOS Catalina 10.15 can experience problems with Plugable products based on DisplayLink technology not working. Plugable does not officially support using our DisplayLink products with macOS, however we want to provide some background information and a procedure that can potentially get things working […]

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Windows 10 May 2019 Update with DisplayLink Docking Stations and Video Adapters

You may have to reinstall drivers for your DisplayLink dock after installing the latest Windows 10 update. Continuing with their practice of providing frequent large updates to Windows 10, Microsoft released the ‘Windows 10 May 2019 Update’ for Windows 10 on May 21st, 2019 and with this update there are many fixes and enhancements to […]

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Thunderbolt application not in use anymore error on Windows? Check your driver types and versions

Synopsis – If your Thunderbolt 3 driver or utility version types are mismatched within a Windows host system, you may receive an error message stating, “Application Cannot run – This Thunderbolt application is not in use anymore and can be safely uninstalled” when attempting to run the Intel Thunderbolt Software management utility or the Intel […]

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New Intel Graphics Command Center able to configure DisplayLink Displays

At Plugable, we make a lot of different products based on DisplayLink technology that allow you to connect additional external displays to a Windows system via a USB connection. Some examples are our popular UD-3900 dock (https://plugable.com/products/ud-3900) and our UGA-3000 adapter (https://plugable.com/products/uga-3000). Previously when adding these devices to a Windows 10 system, the attached displays […]

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Thunderbolt 3 dock not working in Windows 10 after the April 2018 update? We can help!

On April 30th Microsoft released a large update to Windows 10 known as the ‘Windows 10 April 2018 Update’. Since the release, we have had a handful of reports from customers using our Thunderbolt 3 docking stations (such as the TBT3-UDV and TBT3-UD1-83) that after the update the dock’s video outputs would continue to work, […]

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WINDOWS 10 APRIL 2018 UPDATE WITH PLUGABLE DOCKING STATIONS AND USB VIDEO ADAPTERS

Continuing with their practice of providing frequent large updates to Windows 10, Microsoft is releasing the ‘Windows 10 April 2018 Update’ for Windows 10 on April 30th, 2018 and with this update there are many fixes and enhancements to the operating system. More details about the update are here -> https://blogs.windows.com/windowsexperience/2018/04/27/make-the-most-of-your-time-with-the-new-windows-10-update/ Those who read our […]

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Multi-monitor options for your Thunderbolt 3 or USB-C MacBook

One of the most common pre-sales questions we get asked is, “What docking station is compatible with my Apple laptop, and how many displays in total can I add?” The answer can vary dramatically depending on the specific model laptop in use. Before diving into the details, let’s look at a chart that lays out […]

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Alternative Video Output Solutions for macOS 10.13.4 systems with UD-ULTCDL and UD-ULTC4K Docks

Recently we wrote about how the latest update to macOS 10.13.4 causes several different types of video devices, including those based on the DisplayLink technology we use in many of our products, to stop working. This loss of functionality is a frustrating development for those of us who have become accustomed to multi-monitor goodness as […]

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macOS 10.13.4: DisplayLink, Duet Display, and other Virtual Graphics Products Not Working [Updated]

Some secondary display products no longer work on macOS 10.13.4, including all products using DisplayLink technology like USB docks and graphics adapters, and all apps which enable using a tablet as a second monitor. It’s unclear if Apple will be providing fixes. The only available solution currently is to disable updates and stay on macOS […]

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