Category Archives: UD-3000

nVidia drivers Oct 2012 and Later vs. DisplayLink Dec 2012 and Earlier

We’re seeing a number of reports that nVidia’s drivers for certain chipsets dated October 2012 and later have problems in the presence of DisplayLink drivers. When things like this have happened in the past, DisplayLink has released updates which “catch up” to nVidia’s newer drivers. Unfortunately, as of the current DisplayLink release (7.1 M0 just […]

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All New Plugable USB 3.0 Universal Docking Stations Updated for Windows 8 Compatibility

***All docks ordered after 12/19/2012 already ships with the latest firmware, do not attempt to use the firmware upgrade tool for these units.*** All units of the Plugable UD-3000 USB 3.0 Universal Laptop Docking Station are now shipping with updated firmware to solve a Windows 8 conflict that was keeping the dock from working when […]

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Plugable UD-3000 Firmware Upgrade (for Windows 8)

Update 12/24/2012 – All Plugable UD-3000 Universal Laptop Docking Stations purchased from Amazon after Dec 24, 2012 already have the update mentioned in this article. If you purchased after that date, please skip this article. Email support@plugable.com anytime if you’re having trouble with any Plugable product. Thanks! A nice thing about the Plugable UD-3000 USB […]

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Troubleshooting UD-3000 and UD-3900 display “monitor blank” issues

The UD-3000 docking station features DisplayLink’s DL-3700 chipset and the UD-3900 features the DL-3900 chipset. In both, these chipsets manage the USB 3.0 graphics, audio output and Gigabit Ethernet functions. The associated drivers are installed automatically from Windows Update if an internet connection is present when the docking station is first connected to the PC(a […]

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The Windows RT and Surface USB Device Compatibility Story

[Updated 11/20/2012] Microsoft’s official statement is “Windows RT uses class drivers and in-box drivers exclusively, departing from a common driver added scenario on the x64 or x86 architectures.” (see Microsoft policies). There is no DDK. Officially, installing drivers on Windows RT is not supported. That said, it turns out there is at least oneWindows ARM […]

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Windows 8 and DisplayLink (Deprecated)

The content of this post has been superseded. If you are having difficulties with DisplayLink in Windows 8 or 8.1, please install the latest DisplayLink drivers from here: http://displaylink.com/support/downloads.php. If you still are having problems, please contact us at https://plugable.com/support. We’re recommending that users with DisplayLink-based USB graphics devices hold off on upgrading to Windows […]

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