Plugable’s goal is to provide the most knowledgeable customer support possible for our products. We’re here to help. Visit our support forum at https://support.plugable.com or email firstname.lastname@example.org anytime.
But we may not be able to resolve every problem. So we protect our customers in two ways:
Plugable Technologies uses Fulfillment by Amazon
Products sold by Plugable are displayed with the “Fulfillment by Amazon” logo, so customers know that packing, delivery, customer service and returns are all handled by Amazon, including hassle-free returns for any problem within 30 days.
One Year Limited Warranty
All new Plugable branded products also have a one year limited warranty against any defects in materials or workmanship. We will repair or replace products which fail because of any such defect in the first year after purchase. Simply email email@example.com to request warranty service — just have your Amazon order number and (if possible) product serial number handy.