Plugable’s New 10-Port USB 2.0 Hub

A lot of USB hubs end up looking like a porcupine on your desk – wires going in all directions.

So we’re excited to launch a hub with a lots of expandability (10 ports), but with a simple and clean design.

  • Full USB 2.0/1.1 performance and compatibility. No compromises. Works on all platforms with no drivers (i.e. it’s a standard USB 2.0 hub)
  • Cascaded Terminus Technology chipsets – the best designed, lowest power, most reliable USB 2.0 hub controller out there right now
  • The 10 ports (plus upstream port to PC and AC power) are all on just two sides of the hub, minimizing cable clutter
  • Two of the ports swivel to a vertical position – so if you want a flash drive or antenna to stick up, that works. If you want everything to lay flat so you can stack on the hub, no problem
  • A blue LED bar down the center of the device signals power. 2.5A AC adapter included

The customer feedback from this hub design has been surprising us – you wouldn’t think in 2010 that a USB 2.0 hub could get people excited. But buyers have written with disproportionately positive feedback like “Easy to use and a really helpful device” and “Exactly what I was looking for”.

With many laptops only having 2 or 3 USB ports, the easy expandability of a hub like this is a nice win.

Check out more pics and details on the Amazon product page

[amtap amazon:asin=B00483WRZ6]

68 comments on “Plugable’s New 10-Port USB 2.0 Hub”

    • Bernie Thompson Reply

      Hehe, good question. My rationale … some colors are right out: red (angry), yellow (sickly). Green would be the best other candidate, but it is considered a “take action” color, whereas blue is more soothing. So for an ambient status indicator …. :)

      • Cesar Barros Reply

        The problem with blue LEDs is the apparent brightness.

        Try putting both on a dark bedroom: a bright blue LED and a small red indicator LED. See which one is more annoying when you are trying to sleep. Now imagine that every single peripheral you can buy has a bright blue LED.

        There is also the fact that red does not kill your night vision as much as blue (see http://en.wikipedia.org/wiki/Purkinje_effect for details).

    • Terrence G. Inglebrook Reply

      The proliferation of blue LED indicators for so many consumer products is, in my opinion, due to recent cost reductions and production-line yield increases in manufacturing of blue LEDs. Due to the dual-conversion nature of how blue LEDs function internally (emitter produces a ultraviolet light, which is then down-converted to blue visible light), manufacturing cost has always been higher than other color LEDs. This made them a “premium” item, in product-engineering circles, which consequently meant that few products used blue. Now that prices have been coming down, I believe we’re seeing a “backlash” as everyone (simultaneously) decides “we should use blue, because it’s the premier and unique color”.

      Thus, it’s not particularly unique at all.

  1. Roger Reply

    Do I understand it right that there are no individual port LEDs signaling power/use? I really like that because I can easily see if anything is plugged in the port (or, more often, the other end of cable) and if the device works (somehow).

    I can’t comment on your blue LED intensity, but I generally find them annoying.

    Other than these two issues, it looks nice – and I had problems getting various USB hubs working properly before, so I can appreciate if something really works.

  2. Bernie Thompson Reply

    Hi Roger,

    Yes, it’s just a single LED bar on this 10 port hub that signals whether the hub itself is receiving power. There are no per-port LEDs.

    But that is a great feature for the reasons you explained.

    So, in fact, we do have that feature for our 7 Port Hub. It has 8 individual LEDs – one for each port and the hub itself. Exactly what you’re looking for. It’s also our more premium AC adapter – 3A. And it has the same Terminus Technology FE 2.1 chipset that the 10 Port hub builds on. Here’s the details: http://plugable.com/products/USB2-HUB-AG7/

    Thanks for your question/comment!

    • Roger Reply

      Thanks for information, although I like the 10-port version design better :)

      Speak of devil – my USB hub died yesterday. Unfortunately, Amazon refuses to send it to my country :( It seems I’m out of luck…

    • Jason Sawtelle Reply

      Is there a way to dim or turn off the LED? It’s really too bright and is distracting.

  3. Elias Reply

    How much power will this give to each port?

    We have 8 kobo ereaders that are all charged via usb. I don’t need to transfer any data just charge them.

    They recommend 700mA per ereader for charging. Will this hub be able to put out that much or will it be able to put out some power to each port without frying itself?

    • Bernie Thompson Reply

      Thanks for the question! No, unfortunately, it doesn’t look like our hub is what you’re looking for.

      This hub only has standard USB 2.0 hub behavior – it has no special charging functionality. So what that means is it will supply up to 500mA to each port (the amount specified by USB 2.0), when the device has been enabled by the host (the host has to be on, otherwise it has at most 100mA when disconnected from host or host is off).

      The hub and device will automatically limit charging to that 500mA per ereader, it’ll just be a little slower charging than the 700mA maximum the ereader could draw (if connected singly to a USB port directly on your PC – those ports can often supply more than 500mA per port, unlike a hub).

      Also, our 10 port hub comes with a 2.5A power adapter, so with 5-10 devices connected, it assumes a mix of high power and low power devices attached to sum up to < 2.5A. So you'll exceed that with 8 kobo ereaders attached. At 5, you'll be completely fine - to charge 8 at a time, you'll need to have 2 of the hubs.

      Connecting too many or with too much draw won't damage anything - everything will drop to lower amperage or drop off the bus automatically. But you're not going to get the 8 x 700mA you're looking for.

      Unfortunately, I don't have a recommendation for a product at this time - we're hoping to add a hub to our product line which does support charging in the coming months. There's a lot of non-standard methods (e.g. that Apple uses), and some hubs with dedicated charging ports that aren't really full USB 2.0 compliant ports. But we hope to align with the USB-IF Battery Charging Specification (http://www.usb.org/developers/devclass_docs/batt_charging_1_1.zip). It’s been out for a while, but support from chip makers has been slow coming.

      Hope that information helps. Let us know if you find a product that will do what you’re looking for – we’d like to hear about it. Thanks again for your question!

      • J Wong Reply

        I am basically looking for something that has overcurrent protection for each port. The description for overcurrent protection seems to tide it only to the A/C adapter. Can you clarify?
        Also, the USB 2.0 standard requires the device to negotiate with the host to get 500ma. However, most PC vendor does not implement that. Do you have any other hub which does not implement this standard and allows 500ma current without doing the negotiation?

  4. Ken Reply

    When are is the Plugable USB 2.0 10 Port Hub (with Power Adapter) by Plugable Technologies going to be back in stock at Amazon…?

    I want one of these.

    • Bernie Thompson Reply

      Yes, we’ve had trouble keeping these in stock. We are expecting the next shipment to reach Amazon tomorrow, and be available for sale on Wednesday. Thank you for going out of your way for us!

      • walter Reply

        Amazon is again out of stock as of Feb. 28, 2011. Will you be sending them more and if so when?

        • Bernie Thompson Reply

          Hi Walter – Yes, we’re out of stock, sorry! We have more stock on its way to Amazon, estimated ETA is a little over a week. We’ll have status updates on twitter http://twitter.com/#/plugable and on the support site. Just email sales@plugable.com if you’d like us to email when they’re back in stock. Thanks for going out of your way for us!

          Bernie

  5. Mukul Reply

    I was looking to buy the 10 port hub, even though I need just 5 ports. What I’m wondering is whether the power adapter supplied is a universal voltage unit that works at both 110V and 220V or only in 110V countries?

    • Zed Reply

      Hey there!

      I’m also concerned about voltage!So,is it working on 220V?
      Thanks!

      • Bernie Thompson Reply

        Hi Zed and Mukul – Although we don’t ship outside the USA right now, and only have USA-style plugs, the power adapter itself does support the full range spanning 110 and 220V. Hope that helps!

  6. Kevin Reply

    The software didn’t load on my Mac Mini. The first time I plugged it in, I had it loaded with devices. Nothing worked. I unplugged them and did it again, and it’s never been found. Is there software I can download?

    • Bernie Thompson Reply

      Hi Kevin,

      Thanks for posting! Sorry you’re experiencing a problem.

      There’s no drivers needed for the hub itself, so if you’re seeing a problem there’s only a limited number of things it could be. One thing that can happen on the Mac is if a USB port hits an “overcurrent” condition (because too many devices were connected, drawing more than the power adapter of the hub supports – which in this case is 2.5Amp). In that case, the Mac will disable that port in software until the next boot. To rule this out, have you tried connecting the hub to a different port, or rebooting the mac? After that, most likely would be a bad cable/connection between hub and Mac, but it could also be a bad unit. Either way, we’ll be able to take care of it.

      Can you double-check these things, and just shoot us an email at support@plugable.com if things don’t quickly get going? We’ll take care of you!

      Thanks for your purchase and your patience,
      Bernie

  7. Heather Reply

    I really need one of these. I’ve been looking everywhere for one and I won’t buy a different one! It seems to be out of stock on Amazon. Will there be more? If so, when can we expect them?

    • Bernie Thompson Reply

      Hi Heather! Yes, unfortunately this product has been a little too good, and we’re trying to catch up with supply. We expect a substantial number of units to back in stock on Amazon by the end of this month (it’ll actually be a few days before; we’ll have a more certain date in about a week). Thanks for your patience and for going out of your way for us!

    • Bernie Thompson Reply

      Yes – we have good news. Stock is arriving at Amazon tomorrow (Friday), and if they process quickly as they usually do, should be on sale by Saturday.

      So check back in with Amazon starting March 26th

      Thanks for going out of your way for us!

  8. Kate Reply

    I managed to grab one just in time, but I bet Amazon will sell out today. Even though these went on sale today, I think, there are only 3 left. How come you guys don’t make more?

  9. Albert Reply

    I just bought one of these 10-Port USB 2.0 Hubs and was disappointed on two fronts:

    1. It will not charge my iPAD2 (probably an Apple issue)
    2. It will not charge our iPhones when the computer is in sleep mode.

    I thought that having the A/C adapter plugged in would make it a good solution in these two scenarios, but I guess I was wrong.

    Is there something I am doing wrong, or do others have the same experience? Thanks!

    • Bernie Thompson Reply

      Hi Albert,

      Unfortunately, those are a common mismatch in expectations of what a USB hub can do. As you probably have guessed, standard USB 2.0 hubs can’t do either of those things.

      A standard USB 2.0 hub can only supply 500mA, and they can only do that when the computer is on (because the higher 500mA rate requires software negotiation). This is the USB 2.0 spec behavior, and you’ll find this on all hubs (unless they go beyond the spec in some way, which they’ll have special mention of).

      This is mentioned in the product description – “This is a standard USB 2.0 hub, requiring a host computer to be attached and on to charge devices at the USB 2.0 max 500mA rate. Has no special support for Apple extensions for charging iPad/iPod at higher rate.” http://www.amazon.com/Plugable-USB-Port-Power-Adapter/dp/B00483WRZ6/ref=sr_1_1?ie=UTF8&qid=1302725917&sr=8-1

      And also you can get a more detailed background on the industry-level issues our support forum: http://support.plugable.com/plugable/topics/use_plugable_usb_2_0_10_port_hub_as_charger

      Just a note – when your computer is on, but your iPad is off, the iPad is still actually getting charged at the 500mA rate. But as soon as the iPad is on, it won’t have enough power for charging.

      I’m very sorry for the bad news! We never want disappointed customers, and we’ll always take returns for products that don’t meet your needs. If there’s anything at all we can do, please just email support@plugable.com

      Thank you!
      Bernie

  10. Hoot Gibson Reply

    I ordered the hub from Amazon and received it yesterday (4/23/11). Works perfectly. The blue light issue ALMOST became an annoyance during the first night it was on, but I found an excellent “solution” for that. The unit does not really get hot, so I just put my checkbook on it. If I want to have one of the swivel ports upright during the night, then I might have a problem with the light again….

    Great product! You folks did good!

  11. Chris Goodrat Reply

    I installed this hub yesterday but I’m not sure I have it installed correctly. Is the hub supposed to shut down when the computer is shut down using the supplied power cord? The problem I have is that I have a couple of devices that I want to shut down when my computer is turned off (namely a hard drive and a cooling fan platform). I don’t have a switched outlet near my computer so that’s not an option. If I try to power by the laptop instead of the power cord there is not enough power to turn on all the devices connected? An on/off switch would have been helpful.

    Thanks for your time.
    Chris

  12. S Purdin Reply

    Please answer the questions about voltage. Will it blow up if plugged into 220 current?

    • Bernie Thompson Reply

      Thanks for the prompt! The switching power adapter with our 10 port hub supports inputs of 100-240V ~ 50/60 Hz 0.5A, using a US standard plug. Output is 5V 2.5A to the hub. Thanks again! Bernie

  13. CAMERON HALL Reply

    Greetings,

    I would like to know how many UARTS are installed in the hub?
    The more UARTS then you can do faster data xfer.

    Thank you.

    • Bernie Thompson Reply

      Hi Cameron,

      The hub controller chipset is the key. We use Terminus Technology chips, because they had the opportunity to re-think and optimize the USB 2.0 hub controller (pure state machine based design; no microcontroller). The result is no-compromise USB 2.0 performance with high efficiency (low power consumption). They also multiple transaction translators (6 on the 7 port controller), which help when having a mix of 2.0/1.x devices. We think it’s the best USB 2.0 hub controller on the market today. You can read more about the chip at http://terminus-tech.com/images/FE2.1%20Product%20Brief%20(Rev.%201.0).pdf

      Thanks for posting!
      Bernie

    • Bernie Thompson Reply

      Hi Walter – Yes, absolutely. We have thousands of Win7 64-bit users. No driver is required (hub drivers are integrated into the operating system). Fully plug and play. Thanks for asking!

  14. austio Reply

    I know this device is supposed to use the generic drivers in winxp. However, my computer has had all non-used drivers removed, so anytime I plug in a device, no drivers are ever found unless I download or have a disk. Can someone tell me the “generic” driver this usually installs or finds to install? All I get is “USB 2.0 Hub [mtt] no driver found”. Reinstall is not an option at the moment. Finding a working driver is the only way right now.

    • Bernie Thompson Reply

      Hi Austio – Unfortunately, if some of Microsoft’s Windows XP system files have been deleted, there is a lot that can go wrong.

      But at a high level, all generic hubs (like this one) are matched to the proper drivers in \windows\inf\usb.inf and the main driver loaded to control the hub is \windows\system32\drivers\usbhub.sys

      Both of these are Microsoft-provided system files.

      Hope that helps! Good luck!
      Bernie

      • Phil D'Souza Reply

        Thanks for that info Bernie. My USB 2.0 hubs were not installing because the usb.inf file was missing. I copied it from another XP machine and the drivers installed without problem.

  15. Brent Bovitz Reply

    I’ve asked the question of Plugable if their 10-Port Hub will support the syncing of 10 iPads at a time. They told me no twice. I didn’t believe them, so I ordered one and wallah it works great, so explain to me why they tell customers that it doesn’t work when they could be selling this port to hundreds or thousands of people like me in the educational setting that need an inexpensive tool to sync multiple iPads/iTouches? Correct, it won’t charge them, but that wasn’t my question. I already knew that answer.

  16. Alex Reply

    Is “Cascaded Terminus Technology” some kind of company, trade-mark, manufacturing process or is it completely made up? Google’ing doesn’t help except to reinforce that it is nonsense.

    [At least Coolermaster’s reference to “MultiTRAK Technology” refers to something tangible (http://www.smsc.com/index.php?tid=332) regardless if it actually does anything.]

      • Bernie Thompson Reply

        Hi Alex – Thanks, yes, we were combining two things there – The hub controllers are from Terminus Technology, and to achieve 10 ports, there are two of them – A 7-port controller, and a 4 port controller cascaded downstream of one of its ports (for a total of 10 ports). Hope that helps. Thanks!

  17. caleb Reply

    hey love the protect. my only question/comment. i have a portable hard drive and a android phone. when i have my phone plugged in it works when i have the hard drive plugged in. but when i have both plugged in it doesnt work. however it does when i have it plugged into the wall. i wanted to know. what is the limit on the usb port when it isnt plugged in?

    • Bernie Thompson Reply

      Hi Caleb – You’ll definitely want the power adapter, if possible. The way USB works is without it, the hub will only be able to share a single port’s worth of power (500mA), which won’t be enough to power multiple high power devices (multiple low power devices might be fine). Hope that helps. Thanks for asking!

  18. alex Reply

    I am thinking of buying this to use with your USB-VGA-165 USB to VGA Adapter and a AOC E1649FWU 16′ USB-Powered Portable LED Monitor (in addition to the mini-port monitor from my Mac Air). Will this allow me to do that?

    • Aaron Knopf Reply

      Hi Alex,

      Thanks for your question and for considering a Plugable product. The hub has a 2.5A power supply. As long as you have it plugged into an electrical outlet, you you should have sufficient current for the USB-VGA-165 and the AOC E1649FWU to draw when they are plugged in to the hub. I don’t know the AOC E1649FWU’s power-consumption specs so couldn’t tell you how much power you’d have left of the 2.5A when the AOC E1649FWU is in use. If the AOC E1649FWU is USB 2.0 compliant, it won’t try to draw more than .5A port port. Even if it uses a dual-headed USB cable, it only would pull 1A out of the total 2.5A, leaving plenty of power for the hub controller (.1A), the USB-VGA-165 (.5A), and at least one more USB 2.0-compliant device.

      Your Mac should be able to recognize the three displays (one connected via the USB-VGA-165, the AOC E1649FWU, and the one connected via the Mac Air’s miniport). The USB-VGA-165 and the AOC E1649FWU both use DisplayLink drivers and should play nicely together.

      I hope this helps.

      Aaron
      Plugable Technologies.

  19. Dan Reed Reply

    I am using XP
    I installed a new Plugable 10 port hub.
    It worked fine.
    However the computer will not boot unless I unplug the hub.
    After the computer is booted and the hub is pluged back in every thing works correctly.What is wrong?
    Dan

    • Aaron Knopf Reply

      Hi Dan,

      If you have a wireless keyboard/mouse receiver plugged into the hub, this might be the source of the problem. When you boot your computer, the BIOS expects a response from the attached USB keyboard and mouse. A wireless keyboard/mouse adapter provides a slower response than a wired keyboard and wired mouse. The adapter is a complex device with its own firmware to manage, and it also needs time to establish a wireless connection with the devices. But the wireless adapter still provides a fast enough response to the PC’s BIOS when directly connected to a USB port on the PC. But when its connected to a hub, there’s an extra delay as the PC needs to recognize the hub before recognizing devices like the adapter on the hub. The two delays combined can make the response time too long during startup for the BIOS on some PCs, causing these PCs to hang. In such cases, we recommend attaching the wireless adapter directly to the PC rather than through the hub. You may also look to see if your PC manufacturer has release a BIOS update that solves the problem, but directly connecting the adapter to the PC may be your only resolution.

      If I’ve completely misdiagnosed your situation, please e-mail more details to us at support@plugable.com. We’re here to help.

      Best Regards,

      Aaron
      Plugable Technologies

  20. soi Reply

    Hi, after few research on the web, I came to this hub that seems to be perfect for what I need. My question is would this product work on MAC OS lion? I have three hard drives, web cam, microphone, and a DVD DRIVE(that needs to be powered via USB) Is this the product that would suite my need?? I hope it is. I’m just sick of having to unplug and re-plug since upgrading… Thanks in advance.

    • bernie bernie Reply

      Hi Soi – Thanks for commenting! Yes, one difference about Mac is it’s very strict about enforcing USB bus power limits. If you’ve ever had Mac disable a port entirely (requiring a reboot to get it back) — that’s probably it. I don’t really consider it great behavior. Beyond the general thing, our 10 port hub might be a good match for your mix of devices. Just take into account two things: 1) It comes with a 2.5A power adapter. So we need to make sure your devices fit in that budget 2) It can be in both bus or self powered mode. You want a hub in self-powered mode to avoid Mac’s draconian behavior. With our hub, make sure to plug in power before the main USB connection to the Mac, to make sure nothing trips into bus power mode.

      On #1, are your hard drives USB powered or do they have their own power adpater? If they’re USB power only, then our hub be just underpowered: the 3 hard drive and DVD drive with two plugs will consume up to 2.5 A themselves. The webcam and mic won’t consume much, but in this particular case, it might push you over.

      Whereas if any of the hard drives have their own power adapter, you should be well under the 2.5A budget.

      In terms of taking a chance, we make returns easy (through Amazon) if there’s any problem. Hope that background helps.

      Thanks again! Bernie

      • soi Reply

        My drives are all with their own power source so I guess I can stop the search now. Thank you for super quick reply Bernie. Much appreciated.

  21. Mia Reply

    I am very interested in this device and find it the most attractive among your USB hubs at present, but USB 3.0 tech proliferates, I wonder about how future-proof it is. Would you happen to have some insight you can share on the pros and cons of this hub versus one of your 4-port USB 3.0 hubs? Thank you very much.

  22. Simon Reply

    Hi: I’m looking for a hub to use with my Raspberry Pi. Ideally, I’d like to use the hub to power the RPi too. Can you give me any detail on how much power this hub puts out? Thanks. Simon

  23. Christelle Reply

    I just upgraded to the iPhone 5, and I’m getting a message saying that it is exceeding the power limit for my Plugable USB 2.01 10-Port Hub. I’ve never had a problem before this and have only positive things to say about the product.

    Any suggestions?

    Thanks!
    Christelle

    • Jeff Everett Jeff Everett Reply

      Just for public record and benefit of anyone else seeing the same issue, below is the resolution we found for Christelle:

      1. Do you have other devices connected to the hub as well? Are they still working fine?
      2. Disconnect all devices from the hub, the power adapter as well as the USB cable to your computer. Then plug in the power adapter first, connect to your computer second. This will ensure that the hub is powered by the power adapter and not the computer itself.

      Hope this helps!

      Best wishes-

      Jeff

  24. Anne Reply

    I have purchased this USB hub last year, and am very happy with it. I don’t mind the blue light at all, it doesn’t bother me. In fact, due to my setup, it’s sitting on the shelf below the laptop with all the wires going in & out, so it’s still there but kinda out of the way. I just love it; this is the first USB hub that lasts on me, all its predecessors were junk & didn’t last. Too bad that Plugable doesn’t sell those off of their own website, rather than through Amazon.

  25. tai viinikka Reply

    Wow, amazing to see the responses here from knowledgeable members of the plugable team. And telling us about the underlying chipset turns out to be very helpful too. I looked up Terminus FE 2.1 and I see it has a cool feature I need:
    Board configured options – Ganged or Individual Power Control Mode
    select. Well, I really need individual power control over ports — yes, in Linux, we can do this. If your front end supports it, I can shut off individual ports in software. And I’ll buy 3 or 4 of them. :) f not, I’ll keep looking. Thanks so much!

    • Bernie Thompson Bernie Thompson Reply

      Hi Tai – Thanks for asking! We haven’t tried this in Linux to confirm the per-port controls are fully exposed. Do you have a link to a post which explains how to address individual ports on a hub? Is it a echo 1 > /sysfs/…/unbind kind of thing? Or something else?

      • Tai Viinikka Reply
        • Bernie Thompson Bernie Thompson Reply

          Hi Tai – Ivan our our team compiled the utility on Ubuntu 13.10 and confirmed that per-port control works with our USB2-HUB10S (on both the upstream 7 port controller, and downstream 4 port controller). Pretty cool! Very useful for testing.

          We’re also going to be testing a few other of our hubs to confirm, but we should try to get the author to add the USB2-HUB10S to the list, since it’s a hub we’ll have on the market for quite a few years yet.

          Thanks for pointing this out! Bernie

          • Tai Viinikka

            Wow! Huge news, Bernie! Thanks so much to you and Ivan for looking into the issue. I’ll be ordering several! I’d also love to hear if you determine that other hubs can also control power per-port — occasionally I need to make something more streamlined and a 10-port hub wouldn’t be ideal in that case. On the other hand, I’m thinking we could make some nice Christmas Tree displays with only a few HUB10S daisy-chained! Cheers, thanks again.

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