Plugable is pleased to announce that a firmware update for our USB3-SATA-U3 adding the following features is now available:
- Improved support for 512e “Advanced Format” drives.
- Spin down disks after 10 minutes of inactivity, resume on access.
- Spin down disks on system sleep, resume on system wake.
Any customers who have a USB3-SATA-U3 in roughly March-August 2012 who are NOT using 32 Bit PC and wishing to access volumes above 2.19TB should apply this update. To be clear, this update is recommended for most users with docks beginning with serial numbers 991 101, or 102.
For customers with older docks with serial numbers beginning with an 8 or lower, these docks used a different chip set, and this update is not relevant. Issues with these older docks are more likely due to outdated USB 3.0 host controller drivers. For customers with newer docks beginning with serial numbers 103 or higher, this update should have already been applied and should not be necessary- feel free to use the firmware check utility below to confirm, and proceed with update as needed.
Checking firmware version
All units with serial numbers beginning with 991, 101, or 102 are expected to have firmware version 12092681f600.
A utility to verify firmware version on Windows is available here.
Mac users can open system information (open the Apple Menu, hold the alt/option key, and select system information). From the USB section of System Information, click to highlight the USB3-SATA-U3, and then verify the serial number as shown here:
If your serial number in system profiler begins with 991, 101, or 102, this firmware update is recommended.
Updating firmware on the USB3-SATA-U3 is only possible on Windows, however nearly any Windows PC with USB will do, as this update can be completed over USB 2.0. Mac users may wish to borrow a friend or neighbor’s Windows PC to complete this update, however for Mac users can also use virtual machine options like Parallels or VirtualBox to complete this update by assigning the USB3-SATA-U3 device to the virtual machine, and using it to complete the update. Mac users who cannot get access to a USB 2.0 capable Windows PC can instead contact email@example.com to make other arrangements.
To update your USB3-SATA-U3, first download the firmware update utility here, and follow the steps below.
- Double click the“U3_FW_Updater_130220.exe” update utility.
- If prompted by User Account Controls, select yes.
- Check to see that your U3 is listed by the update utility as pictured here, and press start:
- After upgrading verify that firmware version 13022081f602 is reported by the update utility.
For deeper technical details, read our post on understanding large SATA volume compatibility.
Please let us know if you have questions or run into issues by posting below, or shoot an email to firstname.lastname@example.org.