Plugable USB 3.0 Hard Drive Dock Firmware History & Updates

Hard drive technology is steadily becoming more complex as spinning hard drives and solid state drives rapidly grow in size and speed. With each new push forward in hardware there are new compatibility considerations. Plugable is committed to staying on the cutting edge and improving our product functionality and compatibility.

Unlike our USB 3.0 hubs we do not automatically recommend updating to install the latest available firmware but rather carefully consider the impact a firmware update may make.

If you are experiencing problems with you dock, contact support first before trying to update the firmware!

We have made the following table to help you find out if there is a firmware update available for your hard drive dock and what the updates are for. The update process only works on Windows (XP, Vista, 7, 8/8.1, & 10).

The manufacturers of the chipsets used in our docks (ASMedia, JMicron, LucidPort) do not make update programs for Apple Mac OS X or Linux/Unix. We apologize for this inconvenience. If you are a Mac OS X or Linux/Unix user please contact our support for additional assistance, we’re more than happy to help!

Click here to skip to the chart below for instructions how to identify your current ASMedia firmware version.

Plugable Disk Drive Docking Station Model:LucidPort USB300
Chipset
:

(units with this firmware are no longer supported)

ASMedia ASM1051e
Chipset:

(latest available firmware version is 13022081f602)

ASMedia ASM1053e Chipset:

(latest available firmware version is 130107917d01)

ASMedia ASM1153e
Chipset:

(latest available firmware version is 140509A18200)

JMicron JMS551 Chipset:

(latest available firmware version is 0.85.04.23.00)

USB3-SATA-UASP1

N/AN/A

Depending on order date & location, units may have had firmware versions 121026910000, 130107917d00, and 130107917d01.

We recommend to upgrade from firmware version 121026910000 if your drive does not sleep properly or see newer 512e “Advanced Format” drives 2 TB and above.

Firmware version 130107917d00 added:

  • Improved support for 512e “Advanced Format” drives 2 TB and above.
  • Spin down disks after 10 minutes of inactivity, resume on access.
  • Spin down disks on system sleep, resume on system wake.

Customers with older firmware may download this update utility:

USB3-SATA-UASP1 130107917d00

Firmware version 130107917d01 added:

  • All previous updates from d00.
  • New behavior to identify itself as the hard drive model number vs “Plugable USB3-SATA-UASP1”. This is useful when trying to clone data between one dock to another.

Customers with older firmware may download this update utility:

USB3-SATA-UASP1 130107917d01

Customers who would prefer to disable the 10 minute sleep (drive spin down) timer that d00 and d01 added may want to download this update utility:

USB3-SATA-UASP1 130107917d02

Units shipped after February 2015 in the US may have the new ASM1153E chipset.

This chipset shares the same performance and compatibility characteristics of the older ASM1053E but optimizes power consumption. No firmware update is necessary.

In case users need to re-flash their firmware here is the update utility:

USB3-SATA-UASP1 140509A18200

Customers who would prefer to disable the 10 minute sleep (drive spin down) timer may want to download this update utility:

USB3-SATA-UASP1 140509A18280

N/A

USB3-SATA-U3

Units with serial numbers beginning with 8 or lower used this chipset. Many units shipped with firmware version 2447 and should be updated to the latest 2580.
Issues with older units are usually due to outdated USB 3.0 host controller drivers or faulty or extended USB 3.0 cables.

These units are no longer supported and are out of warranty. Updating the firmware is at your own risk.

Customers with older firmware may download this update utility:

USB3-SATA-U3 Lucid 2580

Units with serial numbers beginning with 991, 101, or 102 could have firmware version 12092681f600 or 12092681f601. These versions have a special feature called sector emulation enabling use of more than 2.19TB of space on “Advanced Format” or 512e drives under 32bit Windows operating systems.

We recommend firmware version 13022081f602 for most users. Newer docks beginning with serial numbers 103 and higher should already have this latest firmware.

Updating from versions 12092681f600 & 12092681f601 to 13022081f602 will cause the unit to not be able to read data from any hard drive over 2TB written to by the old version without reformatting it first!

Firmware version 13022081f602 added:

  • Improved support for 512e “Advanced Format” drives 2 TB and above.
  • Spin down disks after 10 minutes of inactivity, resume on access.
  • Spin down disks on system sleep, resume on system wake.

Customers with older firmware may download this update utility:

USB3-SATA-U3 13022081f602

Customers who wish to downgrade to older sector emulation enabled firmware may download this update utility:

USB3-SATA-U3 13022081f600

N/AN/AN/A

PSS-SDH1

AND

PSS-SDC1

N/AN/AThese docks shipped with firmware version 130107917d00.The latest version is 130107917d01. This version added:

  • New behavior to identify itself as the hard drive model number vs “Plugable USB3-SATA-UASP1”. This is useful when trying to clone data between one dock to another.

Customers with this version may download this update utility:

  PSS-SDx1 130107917d01

NOTE: PSS-SDH1 units shipped until August 2014 are also subject to a USB 3.0 hub firmware update. Units shipped with version 0701.

Customers should download this update utility:

VL812 v8581

N/AN/A

PSS-DD1

N/AN/AN/AN/AA small percentage of units did ship with firmware version 0.31.04.23.01.

To check if you need a firmware update, in the Device Manager the dock will show up as “8628US3-C” vs “PSS-DD1”.

To update your dock you need a Windows XP, Vista, 7, 8/8.1, or 10 based computer and we recommend to remove any other USB storage devices (external hard drives, flash drives, etc) from your computer during this process. It is also recommended to remove your hard drive from the dock as well.

Important notes:

  • Updating through a virtual machine like Parallels, VMware, VirtualBox, etc is supported by using USB pass-through mode for the docking station.
  • Mac users, updating through Boot Camp is supported.

How to manually check your dock firmware version:

 ASMedia Firmware Check Utility

How to install a firmware update:

  1. After opening the firmware update utility check to see that your dock is listed by the update utility as pictured here, and press start:
  2. Once the upgrade is finished, verify that firmware version was flashed by the update utility.

If your dock is not detected or you are unable to update the firmware, please contact our support for additional assistance, we’re more than happy to help!