Plugable Universal USB 3.0 Single Display Docking Station
- Provides SuperSpeed USB 3.0 (5 Gbps) link between computer to video, audio, network, and two additional USB 3.0 ports.
- Compatible with Windows 8, 7, and XP (32-bit). Intel only (no Windows RT/ARM). Not for low-end Home Basic/Starter Windows installations. Not supported for Mac or Linux at this time.
- Backwards compatible with USB 2.0 (480Mbps) for both the PC and attached devices.
- DVI/VGA monitor port supports display resolutions up to 2048×1152 / 1920×1200.
- Network port offers wired Gigabit Ethernet connectivity (also 10/100 capable).
- Graphics, audio, and networking all managed by single DisplayLink DL-3700 chipset.
- USB 3.0 ports and components controlled by VIA VL811 chipset; four USB 2.0 ports controlled by Terminus chipset.
- Stereo audio in/out with hotplug detection.
- Comes with four-amp AC power adapter, USB 3.0 Type-A male to Type-B male cable, DVI-to-HDMI passive port adapter, and DVI-to-VGA passive port adapter.
- Not a charging station for iPads, iPods, iPhones, or other tablet devices and smartphones.
- Having issues with your Surface and blank DisplayLink screens? We can help!
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Connect up to 10 accessories to your Windows PC through a single SuperSpeed USB 3.0 port with the Plugable UD-3000, a universal docking station for Windows-based computers that offers the speed, performance, and reliability found in proprietary docking stations for specific laptop PC brands. With graphics, networking, and hub chipsets that have been selected and tested together to ensure maximum quality, the UD-3000 provides:
- A DVI port for an external monitor and supports resolutions up to 2048×1152 (DVI-to-VGA adapter also included)
- An RJ-45 Gigabit Ethernet network port (also supports 10/100 Ethernet)
- External speaker output jack and a microphone line in
- Two USB 3.0 ports for accessories (such as an external hard drive or another graphics port)
- Four USB 2.0 ports (great for a keyboard and mouse with two ports to spare)
Speed and Power
Performance is best when hooking up the UD-3000 docking station to a USB 3.0 port on a PC, allowing SuperSpeed data-transfer rates of up to five gigabits per second between the computer and the dock’s USB 3.0 components and ports. Play full-motion video in 1080p on the monitor attached to the dock’s video port. Access your Gigabit Ethernet network through the dock’s network adapter without bottlenecks. Open files in lightning-fast time on external drives connected to the docking station’s USB 3.0 ports. The UD-3000 also can be connected to a computer’s USB 2.0 port, though communications between the computer and the docking station will be no faster than the USB 2.0 maximum of 480 megabits per second.
The UD-3000’s four-amp power supply provides current for attaching bus-powered devices to the spare USB 2.0 and 3.0 ports, like flash drives or additional USB graphics adapters. However, the unit is not a charging hub. It has no functionality for recharging iPads, iPods, other tablets, or smartphones via its USB ports.
The dock will wake along with your PC from suspend and hibernation modes.
Video showing setup and use with a Microsoft Surface Pro
The heart of the docking station is its DisplayLink DL-3700 chipset, which manages graphics and audio output and Gigabit Ethernet functions. The integration of these functions on a single chipset means fewer internal components need to be bolted together, leading to increased comptibility and reliability overall. Drivers are installed automatically from Windows Update if an Internet connection is present when the docking station is first connected (a drivers CD also comes in the box).
You can extend or mirror your primary Windows desktop to the monitor connected to the UD-300. With DisplayLink technology, graphics processing still is handled by connected computer’s central processor and graphics processor. The DisplayLink drivers on that PC compress and transmit pixels to the DL-3700 chipset, which decodes the data and displays it.
The UD-3000 can be used in conjunction with any of Plugable’s other USB graphics adapters for adding extra monitors. Please note that USB graphics adapters not powered by DisplayLink technology cannot be used on your PC simultaneously with the UD-3000. Drivers for non-DisplayLink USB graphics adapters must be uninstalled from the PC.
The internal USB 3.0 components and two extra ports are managed by a VIA VL811 chipset, while the USB 2.0 controller chipset for the four USB 3.0 ports comes from Terminus Technology. USB 3.0 devices must be connected to USB 3.0 ports for proper functionality, but USB 2.0/1.1 devices can be connected to any of the six USB ports.
Supported Operating Systems
This device only works with computers running the following operating systems:
- Windows 8 (32-bit or 64-bit)
- Windows 7 (32-bit or 64-bit)
- Windows XP Home or Professional (including Tablet edition) with Service Pack 2 or 3 (no 64-bit support)
Dual Core Intel CPU 2GHz or better. Windows GPU should be Intel, nVidia, or ATI
The hardware is capable of supporting nearly arbitrary resolutions, up to its limit of 2048×1152. VESA standard and widescreen resolutions are supported by most software, including: 1920×1080, 1600×1200, 1680×1050, 1440×900. 1400×1050, 1280×1024, 1280×768, 1280×720, 1152×864, 1024×768, 800×600, 640×480 For all resolutions, the display is refreshed at 60Hz, and the hardware is capable of 16, and 32bpp color depths. Some operating systems require specific depths, like 32bpp for Windows Aero support.
What’s in the Box
The Plugable UD-3000 comes with a four-amp, five-volt power supply; a USB 3.0 Type-A male to Type-B male cable; a passive DVI-to-VGA port adapter; a passive DVI-to-HDMI adapter, a quick-install guide; and a drivers CD.
Operating System and Drive Details
WINDOWS VERSION COMPATIBILITY:
Drivers are provided automatically via the Microsoft Windows Update mechanism with approved drivers across for Windows XP, Windows 7, and Windows 8. 64-bit and full Aero support on Windows 7. Windows XP 64-bit not supported. Not compatible with ARM-based Windows (MS Surface) or Windows RT. Note that Microsoft limits multiple display support in Windows 7 “Starter” Edition to mirroring screens. Even though drivers are provided automatically, we recommend visiting the Plugable driver webpage for the most recent drivers and other information.
DisplayLink’s Windows drivers make use of the main GPU for rendering, and require an Intel, nVidia, ATI/AMD primary graphics driver supporting WDDM to be installed. Most systems since Windows 7 satisfy this requirement.
Different USB graphics drivers types (DisplayLink, MCT/Tritton, SMSC, Fresco) are not compatible on the same system. In particular, some versions of MCT drivers will bluescreen when other USB graphics drivers are also present. Uninstall other USB graphics driver types before switching types, and stay with a single type (e.g. DisplayLink based) on a single system.
Mac is not supported due to significant limitations in the operating system.
Only Mac OS X versions 10.8.4 Mountain Lion and 10.7.5 Lion are supported for this device. Update your Mac if necessary, and download the driver at http://www.displaylink.com/support/sla.php?fileid=87. Some of the limitations are as follows: This driver does not support 3D acceleration. Some features of Mac OS X-based applications that require hardware OpenGL acceleration, such as Keynote presentations and iPhoto slideshows, will not function properly. Audio over HDMI is not supported when using USB 3.0.
Up to 4 DisplayLink devices can be used with a Mac.
Linux is not supported for this device
The HDMI standard is built on DVI. This enables conversion from DVI to HDMI 1.0 with a simple, physical, passive adapter like the one included with the UGA-2K-A. HDMI routed through DVI does not include audio signals, and does not support HDMI content protection. It is suitable for displaying applications on a HDMI monitor and some TVs. It is not for Blu-Ray quality video playback.
HDMI TV Compatibility
The adapter supports HDMI through the 1.3 standard. To use a TV as a monitor via the adapter, the TV must support EDID, the extended display identification standard for communicating monitor capabilities to a PC. Many TVs that have a VGA port in addition to an HDMI port assume that computers will use VGA for connectivity rather than HDMI. In these cases, a VGA connection from the PC’s internal video card to the TV might provide the best results.
HDCP protected content not supported.
If you’re experiencing slowness or latency on your UD-3000 connected display:
- Make sure your adapter is connected to a USB 3.0 port (if available) on your computer.
- If USB 3.0 is not available, play 3D games and videos on a display that isn’t connected via USB.
- When all else fails, reduce your USB-connected monitor’s screen resolution via the Windows display control panel.
By reducing the amount of data that needs to be compressed and sent over USB, you’ll increase responsiveness.
USB graphics devices, like the UD-3000, are “virtual” devices where much of the heavy lifting is done by the CPU, by hooking into the graphics stack. The DirectX APIs used by games assume direct hardware access (a PCIe graphics card). DisplayLink’s drivers attempt to emulate as much of the functionality as possible, which is why some 3D functionality (like that needed for desktop and apps) works.
We don’t recommend running games with USB graphics, because this emulation cannot be perfect. And even without specific compatibility problems, performance will always be a challenge – the extra CPU work required for USB graphics will be a source of reduced frame rates and problems. Normal desktop and application use are fine because they don’t push the system as hard as 3D games do.
Common problems experienced when trying to run a game on a USB graphics adapter include:
- Games not launching
- Games crashing
- Screen flickering
- Screen going black
Leave your questions about this product here or contact us directly at email@example.com. Whether you’ve purchased the UD-3000 and need support or you’re considering a purchase and would like help understanding this adapter’s features, we’re here to help.
Battery charging over USB has become a standard practice but the actual charging behavior of different devices is often unpredictable and sometimes disappointing. The devices themselves decide how much current to draw and manufacturers haven’t settled on a single standard. We’ve been working to test our products with as many different devices as possible and publish the results so it’s easy to determine the charging behavior to expect from your device on each of our USB products. These are the results for the devices we’ve tested on the UD-3000 so far.
Don’t see your device? We also have a list of customer supplied reports on other devices here:
Still don’t see your device? W’d love to hear your experience. Enter your charging results into our charging form and we’ll include it in our results data.
The blue LED indicates that the Plugable UD-3000 is being powered by its power adapter. The green LED lights up and stays steady when a device is connected through any of the six USB ports on the dock. If no devices are connected to the USB ports on the Plugable UD-3000, the green LED only lights up for around five seconds when the dock itself is connected to the upstream system.
What do the green and amber LEDs on the Ethernet port on the Plugable UD-3000 indicate?
The green link LED on the Ethernet port on the Plugable UD-3000 is an indication that the Ethernet cable plugged into the port is live and it stays steady as long as the live cable is plugged in. The blinking amber activity LED is an indications that data is transferring through the port. Both these LEDs will not light up when:
1) The drivers for the dock have not installed properly or is corrupted
2) The Ethernet Cable plugged in is not live or is faulty
3) The port has failed
When I plug an ethernet cable into the dock, none of the LEDs light up, and I do not get assigned a valid IP address. What could be causing this?
The ethernet controller in the docking station requires a full duplex connection. Half duplex connections are not supported.
Often, the issue is caused by older ethernet hubs and/or cabling that do not support full duplex connections.
Why does the “Display Color Calibration” tool in Windows seems to have no effect on the display attached to my dock?
The DisplayLink GPU does not support color calibration functionality. For environments that necessitate near-perfect color reproduction and calibration capabilities, a dedicated graphics card is recommended.
Can the UD-3000 charge host computer devices like the Dell Venue 8 Pro?
The UD-3000 offers no host device charging capabilities.
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