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Our dedicated support team consists of the very same experts who develop our products. No one knows our products better than us!
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To expedite support, please include details regarding your order, such as the order ID. Gathering and attaching some system information and install logs with PlugDebug, our diagnostic software, is a big help too!
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On our search page, you can filter to show results from our website, forums, and knowledge base. Our experts contribute directly to all of these resources.
Product Details
Find your product below to access its product page. Setup guides, drivers, technical details, and relevant FAQs for the product, can all be found there.
Frequently Viewed Support Articles
- My Docking Station and/or connected devices are not detected by my Apple Silicon M1 or M2 based Mac computer
- DisplayLink Manager App Installation Instructions for macOS 13 Ventura and macOS 14 Sonoma
- Can I Connect a DisplayPort (DP) Monitor to the HDMI Port on This Device Using an Adapter or Cable?
- Thunderbolt 3 Support and Troubleshooting on Windows PCs
- Installing the Plugable USB to RS-232 DB9 Serial Adapter on Windows 7
- How to manually add a Plugable USB Ethernet adapter to macOS
- My DisplayLink-based USB Docking Station or USB Video Adapter Is Not Working As Expected
More About Contacting Us
What to expect:
- You'll receive a confirmation number after submitting the form
- You'll receive a response from an expert same day (or within 24 hours on weekends and holidays)
- If the problem is usage-related, we'll send you a video showing you exactly what to do
New business operation hours:
Standard: 8am-8pm ET
Holiday: 7am-7pm PT
