Get Help From Plugable Experts

We're here to help!

Our dedicated support team consists of the very same experts who develop our products. No one knows our products better than us, and we're happy to help!

Contact Us

To expedite support, please include details regarding your order, such as the order ID. Gathering and attaching some system information and install logs with PlugDebug—our diagnostic software—is a big help too!

Support Ticket Form
Contact Email


On our search page, you can filter to show results from our website, forums, and knowledge base. Our experts contribute directly to all of these resources.

Product Details

Find your product below to access its product page. Setup guides, drivers, technical details, and relevant FAQs for the product, can all be found there.

More About Contacting Us

What to expect:

  • Your communication will be reviewed—and responded to—by a member of our team in the United States or Canada
  • You'll receive a confirmation number after submitting the form
  • You'll receive a response from an expert same day (or within 24 hours on weekends and holidays)
  • If the problem is usage-related, we'll send you a video showing you exactly what to do

Business operation hours:
Standard: 8am-8pm ET
Holiday: 7am-7pm PT

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