Contact our Expert Support Team

We aim to provide you with the best support possible, so you are about to get support from the very same experts who develop our products. No one knows products better than the people that developed them!

We strive to provide a uniquely positive online experience, because it's easier, trust us.

What to expect:

  • You'll receive a confirmation number after submitting the form
  • You'll receive a response from an expert same day (or within 24 hours on weekends and holidays)
  • If the problem is usage-related, we'll send you a video showing you exactly what to do

New business operation hours:
Standard: 8am-8pm ET
Holiday: 7am-7pm PT

Submit a Support Request

To contact us without needing to go into your email client, please use the form linked below.

Open the Support Request Form

Give Self Support a Try

If your issue is related to a recent system or driver update, it may be addressed in a recent forum thread or blog post. Searching our resources may help you to find a solution while you're waiting for a response.

Plugable Debugging Tool

The Plugable Debug Tool was designed to collect system information and logs to help us quickly diagnose device and software problems in detail.

Learn More

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