At Plugable we strive to provide world class customer support for our products but we are always looking to improve. In order to provide a more robust support experience we have migrated our support forums to a new platform that will allow us to interact with our community closely as well as implement new support […]
The consumer electronics market is brutal and Plugable Technologies is fully engaged in beating the competition with fantastic products and amazing customer service. But recently we applied our competitive instincts in a different arena as employees at Plugable and sister company Efficient Era faced off in an epic battle to fill boxes with food for […]
Add two 4K HDMI or DisplayPort displays (or a single 5K display!) to your Windows laptop with our new UD-6950H USB 3.0 Dual 4K Display Horizontal Docking Station. After releasing our first horizontal docking station earlier this year (the UD-3900H), we received customer feedback requesting a higher-end model with support for dual displays beyond 1080P. […]
Microsoft recently released their Windows 10 April 2018 Update (Version 1803) and with this update came a number of changes to the Windows 10 Settings application which can disable some input devices like microscopes/webcams and microphones. This issue and solution can affect any camera or audio input device, and is not specific to Plugable products. […]
On April 30th Microsoft released a large update to Windows 10 known as the ‘Windows 10 April 2018 Update’. Since the release, we have had a handful of reports from customers using our Thunderbolt 3 docking stations (such as the TBT3-UDV and TBT3-UD1-83) that after the update the dock’s video outputs would continue to work, […]
Continuing with their practice of providing frequent large updates to Windows 10, Microsoft is releasing the ‘Windows 10 April 2018 Update’ for Windows 10 on April 30th, 2018 and with this update there are many fixes and enhancements to the operating system. More details about the update are here -> https://blogs.windows.com/windowsexperience/2018/04/27/make-the-most-of-your-time-with-the-new-windows-10-update/ Those who read our […]
One of the most common pre-sales questions we get asked is, “What docking station is compatible with my Apple laptop, and how many displays in total can I add?” The answer can vary dramatically depending on the specific model laptop in use. Before diving into the details, let’s look at a chart that lays out […]
Recently we wrote about how the latest update to macOS 10.13.4 causes several different types of video devices, including those based on the DisplayLink technology we use in many of our products, to stop working. This loss of functionality is a frustrating development for those of us who have become accustomed to multi-monitor goodness as […]
Some secondary display products no longer work on macOS 10.13.4, including all products using DisplayLink technology like USB docks and graphics adapters, and all apps which enable using a tablet as a second monitor. It’s unclear if Apple will be providing fixes. The only available solution currently is to disable updates and stay on macOS […]
We’re excited to announce the launch of our latest universal dock, the Plugable UD-3900H Dual Monitor Horizontal Docking Station! The UD-3900H was designed based on customer feedback requests for a horizontally-oriented dock with similar functionality to our acclaimed UD-3900 docking station. Additionally, we’ve given this dock a predominantly matte finish; another common request. It’s a […]
