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Plugable Mini DisplayPort/Thunderbolt™ 2 to HDMI 2.0 Active Adapter
$33.95 USD
SKU: MDP-HDMIAmazon Rating : (1051 Reviews)
Features
- mDP to HDMI Adapter— Converts a Mini DisplayPort output on your laptop or desktop to HDMI for easy connection to an HDMI capable display, monitor, or HDTV
- Supported Resolutions— Supports HDMI displays up to 3840x2160 @ 60Hz (4K) resolution
- AMD Eyefinity Compatible— VESA (DisplayPort) certified. Compliant with VESA Dual-Mode DisplayPort 1.2, High Bit Rate 2 (HBR2), and HDMI 2.0 standards
- Compatibility— Active Adapter is compatible with Older Macs and Surface PCs with Mini DisplayPort 1.2 output ports and HDMI 2.0 displays. Not bidirectional. Note your source and display both need to support desired resolution
- 2-Year Coverage, Lifetime Support— Every Plugable product, including this mini DisplayPort, is covered against defects for 2 years and comes with lifetime support. If you ever have questions, contact our North American-based team - even before purchase
Product Description
With the Plugable Mini DisplayPort to HDMI Active Adapter (MDP-HDMI), convert the Mini DisplayPort/Thunderbolt 2 output on your Mac or PC laptop, desktop, or tablet to virtually any HDMI-enabled display.
How important is an Active Adapter? Active Adapters use an integrated chipset to convert the DisplayPort signal from the computer to an HDMI signal. The Plugable adapter supports resolutions up to 4K (3840x2160) 60Hz on displays with Standard Dynamic Range (SDR), and 4K 30Hz with High Dynamic Range (HDR) capable displays.
Applications
- Connect an HDMI-equipped display to a Mini DisplayPort or Thunderbolt 2 port
- Connect additional HDMI displays to AMD Eyefinity or NVIDIA Surround capable graphics cards
- Small and sturdy, so it can go where you go
- Plugable Mini DisplayPort to HDMI Active Adapter
Please note that an HDMI cable is not included.
Compatibility
| Compatible Setups | PC and Mac laptops, desktops, or tablets that have Mini DisplayPort or Thunderbolt 2 output ports |
| Incompatible Setups | This adapter is not bidirectional and will not convert video in the other direction |
For Apple Users
While our mDP adapters work with Apple Thunderbolt ports, the maximum supported resolution will depend on the model of Mac and monitor in use. Please be aware that with an update to macOS Mavericks, Apple disabled 4K video output on the vast majority of Mac models—even models which previously were able to output 4K. Only Macs with “official” 4K support from Apple will be capable of 4K output using this adapter, while most will be limited to 1080P output. Additionally, some Apple systems will not be capable of outputting audio from Thunderbolt 2 to the HDMI display.
The adapter has passed the extensive testing requirements necessary for VESA certification and is compliant with VESA Dual-Mode DisplayPort 1.2, High Bit Rate 2 (HBR2), and HDMI 2.0 standards. The adapter is also compatible with both AMD Eyefinity and NVIDIA Surround technologies.
FAQ
What is an active adapter? How is it different from a passive adapter?
An Active DisplayPort adapter has an integrated circuit to convert a DisplayPort signal to HDMI, DVI, or VGA. DisplayPort uses a different digital signaling type than HDMI and DVI (which use the same type), both of these signaling types are very different from VGA's analog signal.
Passive adapters rely on the graphics controller to selectively deliver the correct graphics signal using the DisplayPort output. Generally, this leads to reduced resolution or refresh rate compared to Active Adapters. Additionally using passive adapters may limit the number of connected displays in AMD Eyefinity and NVIDIA Surround setups.
Why doesn't this work with HDR 4K televisions?
HDR or HDR10 is a new technology that requires additional color and brightness data to be transmitted from the computer to the display. This requires the host computer to support DisplayPort 1.4 or HDMI 2.0b or HDMI 2.1, our adapter is designed for SDR (non-HDR) displays and converts from DisplayPort 1.2 to HDMI 2.0 and is incompatible with the HDR specification.
When connected to an HDR television, the television will attempt to enable HDR over the connection even though it is not supported causing reduced refresh rate or image quality. Some televisions provide options to disable HDR but most will enable and prioritize HDR over image quality and refresh rate.
Why am I unable to set a 3840x2160 resolution at a 60Hz refresh rate from my MacBook Pro/Mac Pro (Retina, Late 2013 and later)?
Mac OS X/macOS has limited the 4K video output from mDP ports to a maximum of 4K (3840x2160 @ 30Hz) when using our adapter with an HDMI 2.0 rated cable and HDMI 2.0 compatible display. Some customers have been successful in achieving a 4K resolution at 60Hz refresh rate when using 3rd party applications, like SwitchResX.
Apple transmits audio over DisplayPort/Thunderbolt in a unique way. Implementing support for this feature on Apple systems would have resulted in the adapter no longer qualifying for VESA (DisplayPort) certification.
In The Box
| Item and Quantity | Item Notes |
|---|---|
| 1x Mini DisplayPort to HDMI Active Adapter | HDMI cable not included |
Video
| Port | Placement | Specification | Max Resolution and Refresh Rate | HDCP | Chipset |
|---|---|---|---|---|---|
| 1x Mini DisplayPort (Input) |
Rear | DisplayPort 1.2 | 3840x2160 @ 30Hz 3840x2160 @ 60Hz3840x1600 @ 30Hz 3440x1440 @ 30Hz 2560x1440 @ 60Hz 1920x1200 @ 60Hz 1920x1080 @ 60Hz 1600x900 @ 60Hz 1280x1024 @ 60Hz 1280x800 @ 60Hz 1280x720 @ 60Hz 1152x864 @ 60Hz 1024x768 @ 60Hz 800x600 @ 60Hz 640x480 @ 60Hz |
Supported | PS176 Parade |
| 1x HDMI 4K (Output) |
Front | HDMI 2.0 | 3840x2160 @ 30Hz 3840x2160 @ 60Hz3840x1600 @ 30Hz 3440x1440 @ 30Hz 2560x1440 @ 60Hz 1920x1200 @ 60Hz 1920x1080 @ 60Hz 1600x900 @ 60Hz 1280x1024 @ 60Hz 1280x800 @ 60Hz 1280x720 @ 60Hz 1152x864 @ 60Hz 1024x768 @ 60Hz 800x600 @ 60Hz 640x480 @ 60Hz |
Supported | PS176 Parade |
Video Output Modes
| Host Stream Specification | Host Port Type | Number of Displays Used | Max Resolution at Display Count |
|---|---|---|---|
| DisplayPort 1.2 | Mini DisplayPort | 1 | 3840x2160 @ 60Hz 3840x2160 @ 60Hz3840x1600 @ 60Hz 3440x1440 @ 60Hz 2560x1440 @ 60Hz 2560x1080 @ 60Hz 1920x1080 @ 60Hz 1600x900 @ 60Hz 1280x1024 @ 60Hz 1280x800 @ 60Hz 1280x720 @ 60Hz 1152x864 @ 60Hz 1024x768 @ 60Hz 800x600 @ 60Hz 640x480 @ 60Hz |
Audio
| Port | Placement | Connection | Max Bit Depth and Sample Rate | Signal Output | Channels | Chipset |
|---|---|---|---|---|---|---|
| HDMI Output |
Rear | HDMI | 24-bit 96KHz | Digital | 6* | PS176 Parade |
Physical Stats
| Item | Size (H x W x D) or Length | Weight | SKU or Part Number |
|---|---|---|---|
| Mini-DP to HDMI Adapter | 0.9 x 2.2 x 15 centimeters 0.4 x 0.9 x 5.9 inches |
17 grams 0.6 ounces |
MDP-HDMI |
Recommendations for 4K 60Hz displays:
Computer:
- Mini DisplayPort 1.2 output port
- Intel UHD, NVIDIA, or AMD graphics controller capable of 4K 60Hz output
- Apple computers with Intel graphics controllers and Thunderbolt, Thunderbolt 2, or Mini DisplayPort outputs (see below for known compatibility issues)
Display:
- 4K 60Hz capable display without HDR (See below for HDR limitations and recommendations)
- HDMI 2.0 (sometimes labeled "HDMI 60Hz") input
HDMI Cable:
- Recommended cable length not to exceed 6ft/2m
- Longer cables may not support 4K 60Hz with this adapter due to the limited power output of DisplayPort computer outputs
Known Compatibility Issues
- Intel HD4000 and HD5000 series graphics controllers with modern Windows 10 and Windows 11 releases may be limited to 4K 30Hz when using a DisplayPort to HDMI adapter, however may still support 4K 60Hz with a direct DisplayPort connection. This appears to be an issue with the discontinued Intel graphics drivers (last updated by Intel in 2015) and Windows releases after about 2018.
- Computers with dual-graphics configurations with Intel HD4000 and HD5000 series graphics may also be limited to 4K 60Hz even if the second graphics card has updated drivers. For example computers with Intel and NVIDIA graphics. This is due to how the two graphics controllers share the output port, the Intel graphics controller generally controls the port and "passes" through video data from the second graphics controller, limitations on Display detection and maximum resolution are set by the Intel graphics driver.
- Apple computers with Thunderbolt, Thunderbolt 2, or Mini DisplayPort with the latest macOS release may be software limited to 4K 30Hz when using Active DisplayPort to HDMI adapters. This appears to have been caused by an update to macOS which forces any "HDMI" detected displays to a maximum of 4K 30Hz (the built-in HDMI port capability) regardless of Mini DisplayPort and connected display's capabilities.
Recommendations for use with 4K HDR displays:
- The display may be limited to 30Hz refresh rate, or may have Y'CbCr 4:2:2 or 4:2:0 compression enabled when first connected
- For Windows 10, disable HDR for the connected display. HDR is not supported by this adapter or by the DisplayPort 1.2 specification
- Set the display for Ultra HDMI Deep Color if available (disabling this setting may cause limited refresh rate or display compression)
- Both AMD and NVIDIA graphics card software has custom output modes that can help to enable 4K 60Hz with 8-Bits per color channel and RGB or Y'CbCr 4:4:4 uncompressed video data
- Connect the HDMI cable to the display's HDMI input
- Connect the other end of the HDMI cable to the HDMI to DisplayPort Active Adapter
- Connect the DisplayPort to HDMI Active Adapter to the computer's DisplayPort output
- The display should be detected by the computer, if not immediately detected please restart the computer
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Can I Connect a DisplayPort (DP) Monitor to the HDMI Port on This Device Using an Adapter or Cable?
No. Most DisplayPort to HDMI cables and adapters are one-way adapters from a DisplayPort Source (computer or docking station) to a HDMI Sink (television, computer monitor, or projector). These cables do not work in reverse.
DisplayPort uses packet-based data transmission, breaking the video stream into individual packets of data allows for longer cable runs, use in both copper and fiber-optic cables, and allows for higher bandwidth than other video formats. It is relatively easy to convert from DisplayPort to HDMI (computers with HDMI output ports already do this internally) and dual-mode DisplayPort outputs have built-in adapters to output a HDMI signal for use with passive DisplayPort to HDMI adapters.
HDMI uses a video signal, similar to DVI, this requires more power to operate at the same cable lengths as DisplayPort and requires significantly more processing power to create DisplayPort packet-based data.
Externally powered HDMI to DisplayPort adapters do exist, these generally have a USB or small barrel plug for power, and can convert from a HDMI Source to DisplayPort Sink. In most cases they have reduced resolution or refresh rates compared to modern signal sources and can introduce delay in the data connection between the display and computer potentially causing reduced connectivity or display performance problems.
We do not currently recommend using HDMI to DisplayPort adapter with our docking stations. In our testing they have been unreliable compared to a native DisplayPort connection. Many of our newer docking stations include both HDMI and DisplayPort outputs to reduce the need for additional adapters or adapter cables.
No Sound? How to Change Your Default Audio Device to Your Plugable Product
Whether you're on Windows, macOS, or Linux, it's common to add new audio devices to your computer.
Some examples of additional audio devices you may want to switch to include:
- Bluetooth headsets, headphones, and speakers
- Speakers built into a display, such as a TV or monitor
- A USB sound card, digital audio converter (DAC), or analog to digital converter (ADC)
- USB microphones
- Audio jacks on a docking station
These steps don't apply to the Plugable Performance NIX HDMI Capture Card (USBC-CAP60).
Here are the steps that you need to set a new default audio recording or output device on different operating systems.
Set Audio Output Device
Set Audio Recording Device
Set Default Playback Device in Windows
- Check that your device is properly connected, and that any necessary drivers are installed
- It is also a good idea to make sure that your sound device is turned on, and that the device's volume control is not at the absolute minimum setting
- Right-click on the speaker symbol in the Windows taskbar/system tray
-
Windows 7/8.x—Select Playback Devices. The Sound window will open with the Playback tab highlighted
-
Windows 10/11—Select Open Sound Settings then click the link under 'Related Settings' for Sound Control Panel, then click the Playback tab

- Alternatively, after selecting Open Sound Settings, use the dropdowns under the Output header
-
Windows 7/8.x—Select Playback Devices. The Sound window will open with the Playback tab highlighted
- Find your device in the window
- A Plugable USB 3.0 docking station or sound-enabled display adapter will appear as Plugable Audio
- A Plugable USB 3.0 Silicon Motion docking station or sound-enabled display adapter will appear as SMI USB Audio
- A Plugable USB 2.0 docking station will appear as USB Multimedia Audio Device
- A Plugable USB Audio adapter will appear as USB Audio Device
- Right-click on the device you found in step 3 and select Set as Default Device. A check mark should appear next to your device, and sound should now play through it
- Click OK to exit the window
Additional Configuration for Bluetooth
Please see our pairing and configuration guide for Bluetooth devices.
Set Default Playback Device in macOS
- Open System Preferences
- Click Sound
- Select Output
- Select the most appropriate device
- A Plugable USB Audio adapter will appear as USB Audio Device
Set Default Playback Device in Linux
- Ensure that you audio device is connected to the PC
- If the audio device is self-powered, it is a good idea to make sure that it is powered on, and that the device's volume control is not at the absolute minimum setting
- Launch the 'Settings' application in your distro
- Go to the 'Sound' option
- Find the dropdown for your 'Output Device', and change it to your preferred output device
- For additional sound device controls, you may want to consider using Pulseaudio Volume Controls (package name pavucontrol)
Set Default Recording Device in Windows
- Check that your device is properly connected, and that any necessary drivers are installed
- It is also a good idea to make sure that your sound device is turned on, and that the device's volume control is not at the absolute minimum setting
- Right-click on the speaker symbol in the Windows taskbar/system tray
-
Windows 7/8.x—Select Recording Devices. The Sound window will open with the Recording tab highlighted
-
Windows 10/11—Select Open Sound Settings then click the link under 'Related Settings' for Sound Control Panel, then click the Recording tab

- Alternatively, after selecting Open Sound Settings, use the dropdowns under the Input header
-
Windows 7/8.x—Select Recording Devices. The Sound window will open with the Recording tab highlighted
- Find your device in the window
- A Plugable USB 3.0 DisplayLink docking station or sound-enabled display adapter will appear as Plugable Audio
- A Plugable USB 2.0 docking station will appear as USB Multimedia Audio Device
- A Plugable USB Audio adapter will appear as USB Audio Device
- Right-click on the device you found in step 3 and select Set as Default Device. A check mark should appear next to your device, and sound should now play through it
- Click OK to exit the window
Additional Configuration for Bluetooth
Please see our pairing and configuration guide for Bluetooth devices.
Set Default Recording Device in macOS
- Open System Preferences
- Click Sound
- Select Input
- Select the most appropriate device
- A Plugable USB Audio adapter will appear as USB Audio Device
Set Default Recording Device in Linux
- Ensure that you audio device is connected to the PC
- If the audio device is self-powered, it is a good idea to make sure that it is powered on, and that the device's volume control is not at the absolute minimum setting
- Launch the 'Settings' application in your distro
- Go to the 'Sound' option
- Find the dropdown for your 'Input Device', and change it to your preferred input device
- For additional sound device controls, you may want to consider using Pulseaudio Volume Controls (package name pavucontrol)
What’s the Difference Between an Active and Passive DisplayPort Adapter?
DisplayPort to HDMI/DVI/VGA conversion is deceptively complex because the two standards use different electrical signaling. DisplayPort comes in two versions—"Dual Mode" DisplayPort (DP++), which allows the port to actually switch its electrical signaling to a different format, and "pure" DisplayPort (DP), which is intended for DisplayPort monitors without any conversion.
Passive adapters rely entirely upon DP++ functionality to produce the appropriate output signal. In other words, passive adapters do not work when connected to a regular DisplayPort port (only supported through a DP++ port).
Active adapters on the other hand contain extra components that perform the necessary signaling conversion on their own, so they do not have the same reliance on a DP++ port as a passive adapter would. In other words, active adapters are more flexible and can be used on either a pure DisplayPort output or a DP++ port. To hit the point home, passive adapters only work through DP++ ports.
Can I Connect a DisplayPort (DP) Adapter to the HDMI Port on my Monitor to Daisy-Chain Monitors?
No, this would not work. DisplayPort to HDMI adapters are only meant to be directly connected to your PC or docking stations. These are one-way adapters from a DisplayPort Source (computer or docking station) to be connected to a HDMI output (monitor, projector, television).
Using a DisplayPort to HDMI adapter will not add DisplayPort MST functionality to your HDMI monitor, as it is a feature of DisplayPort. HDMI does not natively support MST, and would be unable to do so even with an adapter.
My Docking Station/Adapter Works Well With My Windows Laptop, but When I Close the Lid the Displays and Laptop Turn Off or Sleep. How Do I Fix This?
Most Windows notebook computers power management settings will default to putting the computer to sleep with the lid closed, regardless of any external displays, keyboard, or mouse connected to the computer. If this is happening but you would prefer the system to remain active with the lid closed utilizing the external display or displays, these settings can be changed by performing the following:
For Windows 10:
- Start by right-clicking on the Start button and select Power Options from the menu.
- From the right side of the Power Options settings page, select the blue link for Additional power settings

- From the choices present on the left-hand side of the Power Options window, please click on Choose what closing the lid does
- Make sure the setting for When I close the lid under the Plugged In column is set to Do Nothing

- Click the Save Changes button and restart the system (making sure that the laptop’s power adapter is also connected) and test the behavior again.
For Windows 11:
- Start by right-clicking on the Start button and select Power Options from the menu.

- In the upper left corner of the settings window, in the search box, type "lid" then select Change what closing the lid does from the search results

- Make sure the setting for When I close the lid under the Plugged In column is set to Do Nothing

- Click the Save Changes button to apply the new settings.
Closing the lid should no longer put the computer into sleep mode when an external display and power source is connected, instead one of the external displays should now become the Primary display with the desktop icons instead of the laptop's built-in display.
The lid may still need to be opened to perform the following tasks:
- To power on the computer from a fully powered off state
- To log into the computer if logged out or if the computer is restarted with the lid closed
- To wake the computer from a deep sleep state ( hibernation, or Windows hybrid sleep states )
How To: Set the Display Refresh Rate in Windows 11
Many modern displays can support above the default 60Hz refresh rate, however this may need to be manually set within Windows 11. Please note, not all computers, graphics adapters, and docking stations can support all resolutions and refresh rates.
Setting the Display Refresh Rate in Windows 11
1. Right-click on the desktop and select Display Settings from the drop-down menu

2. Scroll down to the Related settings subsection and select Advanced display

3. At the top of the Advanced display window, select the external display from the drop-down menu

4. From the Choose a refresh rate drop-down menu select the desired refresh rate

Refresh Rate Limitations
With Windows 24H2 and newer, dynamic refresh rates are supported, this allows the system to adjust the display refresh rate to save power, up to the selected refresh rate. As a consequence of this new mode, when selecting the display refresh rate you may see an asterisk. This indicates that selecting the specific refresh rate may reduce the display resolution or image quality in order to prioritize the refresh rate. This exposes the refresh rate option from the display even if the display cable or computer is incapable of supporting that refresh rate at the native resolution and is the intended behavior per Microsoft. [1]
In the screenshot below the left side shows the 4K 120Hz capable display limited to 60Hz refresh rate without asterisks, and on the right the same display after setting the refresh rate to “120 Hz*”, the “Desktop mode” resolution has been reduced to 2560 x 1440 (1440p) instead of 3840 x 2160 (4K UHD). Unlike when using the display scaling option this also causes a reduction in image quality. On the right side asterisks are no longer shown in the refresh rate list. Setting the refresh rate back to 60Hz does not change the resolution, you will have to go back one page and set the resolution manually.

References
[1] Windows Insider description of new behavior (https://blogs.windows.com/windows-insider/2023/08/31/announcing-windows-11-insider-preview-build-25941-canary-channel/)
Understanding Uni-Directional vs. Bi-Directional Video Cables
When connecting a laptop/dock to a monitor, the right direction matters. Many “converter” cables only work one way. If the cable’s intended direction doesn’t match your source (video output) and display (video input), you’ll get no signal. Even if the connectors fit.
Key terms
- Source (Output): Laptop, dock, GPU port sending video
- Display (Input): Monitor/TV/projector receiving video
- Uni-directional: Works only one way (e.g., DP to HDMI)
- Bi-directional: Works both ways (common with HDMI to/from DVI, DP to/from mDP)
- Active adapter: Has electronics to convert formats/directions (e.g., HDMI to DP)
- Passive adapter/cable: No electronics; relies on source capabilities (e.g., DP++ to HDMI)
What typically works and what doesn’t
Scenario |
Directionality |
Requirement |
Notes |
DisplayPort (DP) source to HDMI display |
Often uni-directional (DP to HDMI) |
Passive may work with DP++; otherwise use an active DP to HDMI |
Many docks/GPUs support DP++, but some do not so please check specification |
HDMI source to DisplayPort display |
Uni-directional (HDMI to DP) |
Active HDMI to DP adapter |
A DP to HDMI cable won’t work in reverse. |
USB-C (DP Alt Mode) source to HDMI/DP display |
Uni-directional |
Alt-Mode USB-C to video cable/adapter |
Not reversible (you can’t feed HDMI into USB-C). |
Thunderbolt 3/4 source to HDMI/DP display |
Uni-directional |
TB/USB-C video adapter |
Behaves like USB-C Alt Mode for displays. |
HDMI to/from DVI |
Bi-directional (passive) |
Simple adapter/cable |
Same TMDS signaling. |
DP to/from Mini-DP |
Bi-directional (passive) |
Simple cable |
Same protocol. |
Digital to/from VGA (analog) |
Direction varies |
Active converter |
Digital/analog conversion required. |
Rule of thumb: For DP to/from HDMI, assume DP to HDMI unless the product explicitly says HDMI to DP (Active).
Docking stations: quick notes
- USB-C/Thunderbolt docks output standard HDMI/DP signals (direction rules above still apply)
- DisplayLink-based docks still output HDMI/DP at the port (same direction rules)
- DP MST/daisy-chain works only in DP domain; converting to HDMI at the first hop ends DP-specific features downstream
Resolution, refresh, and features
- Achievable resolution/refresh (e.g., 4K60) depends on source + cable/adapter + display
- Features like HDR, HDCP, and VRR may require active adapters and sufficient bandwidth
- For long runs or flaky links, prefer active solutions
Shopping checklist (esp. on Amazon)
- Check the pictures: Listings often show Source to Display with icons/arrows (match this to your setup)
- Read the title/bullets: Look for explicit direction (“DP to HDMI,” “HDMI to DP (Active)”)
- Scan specs: “Active” vs. “Passive,” DP++, supported resolutions, and any power needs
Quick examples
- Dock (DP out) to Monitor (HDMI in): DPtoHDMI cable/adapter; use active if DP++ isn’t supported or for higher reliability
- Laptop (HDMI out) to Monitor (DP in): Active HDMItoDP adapter required
- USB-C laptop (Alt Mode) to HDMI monitor: USB-CtoHDMI cable/adapter; not reversible
FAQs
Why doesn’t my “DP to HDMI” cable work from an HDMI laptop to a DP monitor?
It’s uni-directional (DP to HDMI). Your path is the reverse and needs an active HDMI to DP adapter.
Are “bi-directional” cables truly both ways?
Commonly for HDMI to/from DVI and DP to/from mDP. For DP to/from HDMI, true bi-directional products are uncommon—verify the exact directions in the listing images/text.
Update Graphics Drivers in Windows
Up to date graphics drivers are necessary for ensuring the best performance of your computer's built-in display, as well as the capability and compatibility with external displays and docking stations.
Windows has a built-in system update service: Windows Update, however this may not provide up to date drivers or timely updates. We often see systems with out of date drivers, in some cases systems may not receive updated graphics drivers for months or even years, leaving the computer with drivers incompatible with the installed version of Windows 11.
However, we can manually update the graphics drivers to ensure the best possible performance, reliability, and compatibility.
The first step is to identify the graphics hardware, then downloading, and installing the latest drivers.
Identifying Graphics Controller
For notebooks and many desktop computers, the primary graphics controller is embedded in the processor, both AMD and Intel provide graphics driver updates based on the processor model, as well as for discrete graphics controllers. Our first step is to identify up the processor or graphics hardware model details:
- Right-click on the Start Menu and select Settings from the pop-up menu
- From the left column select System and from the bottom of the right side select About
- From the top of the about page the processor details will be on the right side, and duplicated lower down on the page.
- In this example the processor is a 12th Gen Intel(R) Core(TM) i7-1260P, we'll keep that detail for the next step.
If your computer has two graphics controllers (it may show "Multiple GPUs Installed" under Graphics Card) then we can get the graphics card model details from the Windows System Information Utility.
- Open the Start menu and search for "msinfo32"
- Select the first result
- From the left-column expand the Components section, then select Display
- In this example the Intel Iris(R) Xe Graphics is enabled by the processor, while the Intel(R) Arc(TM) Pro B60 Graphics is a discrete graphics controller.
Downloading the Drivers
Intel Graphics
- In a web browser navigate to the Intel Driver Download Page
- In the "Search Drivers & Software" field, search for the Intel graphics card model or CPU model, "Arc Pro B60" in this example
- Select the appropriate "Intel Arc Pro Graphics - Windows" or similar entry from the search results, for modern hardware Intel will normally have at least one release per month, the list should return recent results within the last month
- Select the Download button to save the installer to your Downloads folder or selected location
AMD Graphics
AMD provides an Auto-Detect utility, this works relatively well and can be used to update the system available from the AMD Drivers and Support page.
This page also provides a search and browse option for finding drivers and specific compatibility details, we'll look up the drivers for an AMD Ryzen Pro 5650U processor with Radeon Graphics:
- Navigate to AMD Drivers and Support page
- From the Browse section, fill out the processor details and click the Submit button
- Expand the "Windows 11 - 64-Bit Edition" section and select the Download button for the latest graphics drivers
NVIDIA Graphics
Like AMD, NVIDIA provides an automatic installation utility, as well as a Manual Driver Search on the NVIDIA Drivers support page. We will look up the drivers for an NVIDIA RTX 5080 graphics card.
- Navigate to NVIDIA Drivers support page
- Fill out the Manual Driver Search drop-downs and select the "Find" button when complete
- From the search results, select the "View" button for the GeForce Game Ready Driver or NVIDIA Studio Driver (if you need the studio driver features)
- Select the green Download button for the latest graphics drivers
Installing the Graphics Drivers
For the most part this is relatively simple, we recommend disconnecting any external docking stations or devices that are not necessary for the driver installation, and for notebook computers connecting the system's original power supply.
Double-click on the downloaded driver installation executable and follow the on screen steps.
For more in-depth details on Intel, AMD, and NVIDIA's driver installation processes check out our step-by-step guides here:
- Intel Driver Installation In Detail
- AMD Driver Installation In Detail
- NVIDIA Driver Installation In Detail
If you have any questions or would like a recommendation, feel free to reach out to our support at support@plugable.com
How-To: Install the latest Intel Graphics Drivers
For a step-by-step guide to identify your graphics hardware and download the appropriate drivers, check out our KB article here
Download the drivers for your GPU or Processor Graphics
- In a web browser navigate to the Intel Driver Download Page
- In the Search Drivers & Software field, search for the Intel graphics card model or CPU model, "Arc Pro B60" in this example
- Select the appropriate Intel Arc Pro Graphics - Windows or similar entry from the search results, for modern hardware Intel will normally have at least one release per month, the list should return recent results within the last month
- Select the Download button to save the installer to your Downloads folder or selected location
Install the Intel Graphics Driver
To update the Intel Graphics Drivers to the latest version from Intel's website:
- Save and close any open applications
- Navigate to the downloaded graphics driver, then right-click on the saved driver installation file and select Run as administrator to start the installation process
- Allow the Intel driver installation through the User account control window, the drivers will be extracted
- When the extraction is complete select the Begin installation button
- Agree to the Intel Software License Agreement by selecting the I agree button
- Ensure all applications are saved and closed before selecting the I agree button
- For most installations, we recommend not selecting the Execute a clean installation checkbox. This option will remove previous driver versions and can lead to Windows Update reverting to an even older graphics driver. Select the Start button to proceed
- The installation process will proceed, but can take some time to complete
- When the installation has completed, deselect the Launch Intel Graphics Software checkbox - we don't need that right now, select the Reboot Now button to restart the computer applying the new graphics drivers
Windows should now detect the Intel Graphics Controller in the Device Manager and show the latest drivers.
If you have any questions or would like a recommendation, feel free to reach out to our support at support@plugable.com
How-To: Install the latest AMD Graphics Drivers
For a step-by-step guide to identify your graphics hardware and download the appropriate drivers, check out our KB article here
Download the drivers for your GPU or Processor Graphics
- In a web browser navigate to the AMD Drivers and Support page
- In the Search for your AMD product field, type in the model name, for example “RX 5600XT” for the AMD Radeon RX 5600 XT graphics controller, or a processor model like "AI 9 365", then select the best fitting result and select the Search button - note: Searching for a processor the "™" is required, so I recommend searching for the text after that symbol.
- On the results page, expand the section for Windows 11 64-bit then select the Download button for the latest AMD Software: Adrenalin Edition drivers, AMD may not provide a direct download for all hardware, in that case use the Auto-Detect and Install option
- Save the installer to your Downloads folder or selected location
Install the AMD Graphics Driver
To update the AMD Graphics Drivers to the latest version from AMD’s website:
- Save and close any open applications
- Navigate to the downloaded graphics driver, then right-click on the saved driver installation file and select Run as administrator to start the installation process
- Allow the Intel driver installation through the User account control window, the drivers will be extracted
- For most users the express installation is fine, ensure all applications are saved and closed selecting the Accept & Express Install button. If you have been having issues with older graphics drivers causing crashes or errors the Factory Reset (Optional) checkbox may be selected, but it isn’t necessary for most installations.
- The installation will proceed, the displays may flicker or flash off/on while the drivers are installing.
- When complete you will be prompted to Launch AMD Software: Adrenalin Edition and Keep AMD software up to date, you can uncheck the Launch AMD Software option
- Restart the computer to ensure the latest drivers are loaded from boot Start Menu > Power Icon > Restart
Windows should now detect the Intel Graphics Controller in the Device Manager and show the latest drivers.
If you have any questions or would like a recommendation, feel free to reach out to our support at support@plugable.com
How-To: Install the latest NVIDIA Graphics Drivers
For a step-by-step guide to identify your graphics hardware and download the appropriate drivers, check out our KB article here
Download the drivers for your GPU
Check your invoice for the specific model of NVIDIA graphics card, for this example we will use the RTX 5080 (the manufacturer is not relevant).
- In a web browser navigate to the NVIDIA Driver Download Page
- In the Manual Driver Search field, search for the NVIDIA graphics card model, "RTX 5080" in this example
- Select the GeForce RTX 50 Series | NVIDIA GeForce RTX 5080 | Windows 11 entry from the list
- Left-click the Find button
- Select either View buttons from the GeForce Game Ready Driver or NVIDIA Studio Driver
- Select the Download button to save the installer to your Downloads folder or selected location
Install the NVIDIA Graphics Driver
To update the NVIDIA Graphics Drivers to the latest version from NVIDIA's website:
- Save and close any open applications
- Navigate to the downloaded graphics driver, then right-click on the saved driver installation file and select Run as administrator to start the installation process
- Allow the NVIDIA driver installation through the User account control window
- Click OK to extract the NVIDIA Display Driver package contents
- At the System Check step, select either the NVIDIA Graphics Driver with NVIDIA App or the NVIDIA Graphics Driver alone, the NVIDIA App is gaming oriented and unnecessary for most users. Select AGREE AND CONTINUE
- At the License Agreement step, select the Express (Recommended) radio button then select NEXT to continue
- The installation will take some time to complete
- When complete please restart the computer Start > Power > Restart
Windows should now detect the NVIDIA Graphics Controller in the Device Manager and show the latest drivers.
If you have any questions or would like a recommendation, feel free to reach out to our support at support@plugable.com
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