Category Archives: USB-EASY-TRAN

Using Microsoft Windows Easy Transfer Software for Upgrading to a Windows 7 or 8 Computer

Although Microsoft has removed support in Windows 8.1 for upgrading to a new computer using a Windows transfer cable with the Windows Easy Transfer software, that software still offers the easiest and most automated method for upgrading to a Windows 7 or 8 computer. This blog post gives instructions for doing that.

Microsoft’s Windows Easy Transfer software is built into Windows 7 and Windows 8 and is available as a free download when using a Windows XP (SP2 or higher required) or Windows Vista computer as the source. It provides a step-by-step interface for migrating Windows user account settings and files from an old PC to a Windows 7 or 8 computer. With Plugable’s Windows transfer cable and Microsoft’s Windows Easy Transfer software, you can migrate in the following scenarios:

  • From a Windows XP SP2 (or higher) or Windows Vista PC to a Windows 7 or Windows 8 PC
  • From one Windows 7 PC to another
  • From  a Windows 7 PC to a Windows 8 PC
  • From one Windows 8 PC to another

Please note that the Windows Easy Transfer software does not support using the Windows transfer cable in Windows 8.1, or upgrading from a 64-bit version of Windows to a 32-bit version of Windows. It also does not work if the target computer has Windows XP or Vista. For instructions on using the Bravura Easy Computer Sync software to upgrade in these scenarios, see here.

1.Before getting started with the cable, install the latest drivers for the older PC if it is running Windows XP or Vista. Go to  http://windows.microsoft.com/en-US/windows7/products/features/windows-easy-transfer and download the drivers for your edition of XP or Vista. Run Windows Update on the target computer, and also on the source computer if it uses Windows 7 or 8.

2. Plug the Windows transfer cable into a free USB port on each of the PCs (use a USB 2.0 port if possible to ensure the best connection speeds). Windows will attempt to recognize the cable. If you experience any errors at this point, email us at support@plugable.com. If all goes well, continue to the next step.

3. Now you need to open Microsoft’s Windows Easy Transfer software.

If you’re running Windows XP SP2 (or higher) or Windows Vista, an autorun option will give you the opportunity to launch the Windows Easy Transfer software if it’s installed. If it’s not, you’ll install it on the PC in a later step.

If you’re running Windows 7 or 8, Microsoft’s Windows Easy Transfer will open on screen when your Windows transfer cable is plugged in:

Windows Easy Transfer welcome screen

If you’re running Windows 8, you may need type Windows Easy Transfer into your Start screen, then click the Windows Easy Transfer icon to launch it.

Windows 8 search results screen

4. On the new PC, you’ll select whether this is the new or old computer. Select New and continue.

Windows Easy Transfer computer selection

5. On the new computer, you’ll be asked if you’re going to need to install Windows Easy Transfer on the old computer. You should already have addressed this in step No. 1, so select the appropriate answer from “I already installed it” or “My old computer is running Windows 7.”

Windows Easy Transfer installation options

6. On the old computer, make sure Windows Easy Transfer is running and select that you already installed in on the old computer.

7. At this stage, the Windows Easy Transfer software will connect the computers. If you get stuck at this point, see this blog post.

Windows Easy Transfer initial connection between two computers

From this point forward, you will make all your decisions on the new computer.

8. On the new PC, the Windows Easy Transfer software lets you choose what you want to pull from the old computer and how you want the synchronization to occur.

The “Customize” option lets you select which file folders and settings to synchronize onto the new PC.

Windows Easy Transfer data sync options
Choosing “Advanced” from this menu allows you to select specific files to transfer rather than the whole folder.

Back in the main window, the “Advanced Options…” link lets you decide whether to pull the whole user account associated with the files and settings from the old PC to the new PC or to merge it into an account already on the new PC.

Windows Easy Transfer account merge options

From the “Map drives” tab in this window you can determine where on the new PC the files will be transferred, if you don’t want them to be placed in the same file path as they had on the old PC. Occasionally, Windows Easy Transfer mistakes a computer’s recovery partition for its main drive and issues an error that not enough space is available on the target drive. If this happens, use the Map drives tab to set the correct target partition.

9. Once you decide what you want to copy from the old computer to the new computer, choose “Transfer” and watch the progress as the data is migrated. When it’s finished, you’ll get the chance to see what was transferred. This may take several hours, depending on how much data is on the old computer.

Another useful feature in this final window is an option to see what programs were installed on your old PC that you might want to install on your new PC.

Windows Easy Transfer reporting screen

This is helpful since the Windows Easy Transfer software moves documents and account settings but not your installed apps. With this feature, you can see what you will need to re-install on your new PC to match your old PC’s functionality.

Windows Easy Transfer list of programs on the old PC

10. You now can close the Windows Easy Transfer software on both computers and disconnect the Windows transfer cable.

If You Need Help
We’ve tried to cover the basics of how you can make the most of your Plugable USB-EASY-TRAN Windows transfer cable when using Windows Easy Transfer to upgrade to a Windows 7 or 8 computer.

Feel free to comment here or write us at support@plugable.com.

Plugable Windows Transfer Cable for Windows 8.1, 8, 7, Vista, XP. Includes Bravura Easy Computer Sync Software Product Details
$19.95

Troubleshooting Windows Easy Transfer connection issues with the USB Windows Transfer Cable

Microsoft’s Windows Easy Transfer is a fantastic way to quickly import all the stuff that makes your pc yours: music, photos, videos, even personal settings like your desktop background and customizations to fonts, sounds, and other user account settings. Unfortunately, many users find that their old PC doesn’t properly install the driver for the USB Windows Transfer cable, so when they try and launch Windows Easy Transfer, they wind up stuck on the “establishing connection” screen below:

If Windows Easy Transfer is stuck on the “establishing connection” screen pictured above, or you’re seeing the “Windows Easy Transfer can’t connect to your other computer” error as shown below, and you’re trying to do the transfer over a USB Windows transfer cable, there’s a good chance that manually installing the device driver on your older PC will get you up and running.

To determine if driver installation is your issue, launch device manager by holding down the Windows key and tapping “R” while holding the Windows Key. In the box that appears, type “devmgmt.msc” without the quotation marks so the entry matches the picture below, then press enter:

Our first step in troubleshooting WET connection errors is to check device manager for devices with errors as illustrated here: Device manager entry for the Windows Easy Transfer Cable with no driver installed

If you see a “USB Transfer Cable” under “Other Devices” with the yellow exclamation mark as pictured here, you’ll need to follow the steps below to manually install the driver. Also, please note that either old or new PC may need this fix, however most often the old PC is the one that needs the driver manually installed. To manually install the driver on a Windows 7 system, follow the steps below.

  1. Right click on the “USB Transfer Cable” under “Other Devices” with the yellow exclamation mark, and choose “Update Driver Software”

    Right click and choose “Update Driver Software”

  2. Select the option pictured here to “Browse my computer for driver software”
  3. Either copy and paste in the following value or browse to this directory, then click next so the “Update Driver Software” wizard is as pictured below, then click next: C:\Windows\System32\Drivers
  4. Device manager should report that drivers have been successfully installed, and Windows Easy Transfer should now run normally.

These instructions apply to both Windows 7 and Windows Vista. For Windows XP instructions, take note of the 2nd post on Microsoft’s Answers forum by “Pareeeee”: Pareeee’s post on Microsoft’s Answers forum.


“You’re currently logged on using a temporary profile. Restart you computer and try again.”

This issue has been reported several times on Microsoft’s answers forum, and has been written about by Microsoft MVP Mitch Tulloch at Windows Networking. Thanks to Mitch for his explanation of the issue. I’ve attempted to explain how to complete these steps in more detail below:

To run regedit and do the .bak deletion:

press windows key + R

run window appears, type regedit.exe in the prompt and press enter

click the small triangle next to HKEY_LOCAL_MACHINE\

more options are revealed, click the small triangle next to SOFTWARE

more options are revealed, click the small triangle next to Microsoft

more options are revealed, click the small triangle next to Windows NT

triangle next to CurrentVersion\

triangle next to ProfileList

and look any profiles that end with .bak and delete these.


LSPfix:

Another potential cause of connection issues for WET is having a corrupted winsock file. Note the post by “Dwebb83″ in this thread with instructions on how to use LSP fix to replace a corrupted winsock file.

Microsoft’s Answers forum thread

The Windows RT and Surface USB Device Compatibility Story

[Updated 11/20/2012]

Microsoft’s official statement is “Windows RT uses class drivers and in-box drivers exclusively, departing from a common driver added scenario on the x64 or x86 architectures.” (see Microsoft policies). There is no DDK. Officially, installing drivers on Windows RT is not supported.

That said, it turns out there is at least oneWindows ARM driver that exists (probably built and extracted from a full Windows RT platform development kit), and as a user you can install those drivers on a normal, unmodified Microsoft Surface device at least.

Whether Microsoft will close this mechanism in the future is unclear.

But for now, these steps show how to install a driver on the Surface to get wired ethernet support for particular devices like ours.

Below is a more complete list of all the Plugable devices which can and can’t be made to work with the surface today. Most use the drivers already built into the RT, so none of the above is a concern — but Windows RT is “special” so check for compatibility before assuming a device will work!

What devices work out of the box with ARM-based Windows RT (without a 3rd party driver install)?

USB hubs, including

USB extension cables, including

USB storage devices, including

USB keyboards and mice, including

What needs a driver package, but don’t have one for ARM-based Windows RT devices

Anything with a USB graphics function, including

Quite a few other devices with driver installs required, such as

What needs a driver package and has one available for ARM-based Windows RT devices

Feel free to add additional information in the comments, if you discover anything new or find any errors.

Moving into your new Windows 8 PC

Plan for your move!

Getting a new PC is an exciting but potentially frustrating experience since losing all the tweaks, settings, favorite websites, applications, and other customizations from the old computer can cost many hours of frustration and lost productivity.

Of the many tools available to help automate the process, Windows Easy Transfer and Bravura Easy Computer Sync are some of the best. Moving into a new pc yourself with the USB Easy Transfer cable can save you a few hundred dollars, and keep you from realizing something was missed until it’s too late. Just do yourself the favor of reading this post through to the end and asking questions before you start!

Windows Easy Transfer

Windows Easy Transfer is preinstalled on Windows 7 and Windows 8 PC’s, and it’s a great way to quickly copy documents, photos, videos, and music. Windows Easy Transfer (WET, from here on out) will also do a fantastic job with Windows settings: things like whether you have changed your background, user profile picture, text size/DPI scaling, and myriad other Windows option choices.

IMPORTANT NOTICE: Windows RT and any ARM based Windows 8 Tablets including Microsoft Surface will NOT work with “legacy” Windows desktop applications like Windows Easy Transfer, Bravura Easy Computer sync, or our USB easy transfer cable.

WET allows you to quickly select user accounts on your old PC and match them up to accounts on the new PC, or even create those new accounts during the transfer. Once completed, WET offers a handy report that details what it moved:

ALL files (including pictures, music, favorite sites, etc) that were transferred will be listed under documents. If you’re not sure if something transferred, this is where you’ll need to check. The second tab at the top, “App Report” is where you can go to see what applications WET could find, and which ones might still need to be installed.

What’s the catch, or what about my apps?

It is important to note that programs are NOT transferred during this process. Microsoft left application transfer capabilities out of Windows Easy Transfer since there was no way of ensuring applications on the old PC would be compatible with the new PC, as well as the fact that many applications are only licensed for use on a certain number of systems.

To be very clear, applications installed on your old PC will NOT be available on your new PC until you install them manually. Experience with hundreds of new PC setups has taught me that it’s best to install any applications you know you’ll be needing first, and then proceed with importing application data using WET or Bravura. That brings us to….

Tips for importing application data

Typically, I review my installed programs on the old pc see what’s been used recently. Use the windows key+R then type appwiz.cpl in the window that pops up and press enter) to get to the Add/Remove Applications section of the Control Panel on old PC. Here are some lessons I’ve learned about installing the apps on the new PC:

  1. Install all applications before transferring the relevant application data. This way, when programs are run for the first time, they’ve got the best chance of having user data in place and minimizing time spent importing data to applications. This strategy relies on completing the transfer BEFORE launching any applications, so make sure not to open any of the programs you’ve installed before transferring your data.
  2. To provide the best chance of applications working normally after an automated transfer, making certain to match account names is critical! This mean to transfer my “Jeff” account to another account name Jeff- NOT Jeffrey, or the crown prince of awesome, or sir Jeffrey, or Jeph, but “Jeff” just like it was on the old PC.
  3. For some common applications like Outlook and iTunes, there are known issues with WET that make doing a separate export of the data from the old PC and import on the new PC a much better solution.

After making the list of applications I need to transfer and checking it twice, I bring the list to the new pc and visit the Ninite Website.
Ninite is a great way to quickly install many of the common free apps that are widely used, so it helps me to knock out installation of basic programs like Adobe PDF Viewer, Skype, and many other common free applications. Once Ninite has finished, proceed with manual installations of things like Office or Quicken that will require activation and/or product keys.

Once your new PC is all setup with whatever programs you know you want to move data into, you’re ready to start your transfer.

Bravura Easy Computer Sync

Since there are a few situations where Easy Transfer doesn’t work, we also provide a license for Bravura Easy Computer sync with the purchase of our USB Easy Transfer Cable.

Both tools are great, but I prefer Bravura Easy Computer Sync for the following reasons:

  1. Easy to handle manual application data export/import process via drag and drop
  2. Drag and Drop file copy between PC’s.
  3. Simplified interface
  4. Transfer from x64 bit old/source PC to x86 AKA 32 bit new/target PC.
  5. Bi-Directional, ongoing copy support. Bravura Easy Computer Sync handles ongoing transfer and sync needs, while WET is designed for only a single A to B copy, not for ongoing use.
  6. Like WET, Easy Computer Sync also provides a report detailing all the files that were transferred, however it doesn’t provide some of the additional details about applications that need to be installed as WET does. You can view the report by clicking “View Log…” on Bravura’s final screen pictured below.

Between Windows Easy Transfer, Bravura Easy Computer Sync, and Plugable Support, we’re confident a little DIY ethic can you can save a few hundred dollars getting moved into your new PC!

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Unleash the Easy Transfer Cable

With the introduction of Windows 8.1, this information is out of date. For upgrading to a Windows 8.1 computer using the Bravura Easy Computer Sync software, see here. For using the Windows Easy Transfer software to upgrade to a Windows 7 or 8 computer, see here.

The simplest way to move files from one PC to another is by direct connection. The Plugable USB-EASY-TRAN easy transfer cable allows you to connect two PCs via their USB ports and achieve data transfer rates between the two computers at USB 2.0 speeds (USB 2.0 required on both ends). Because the cable is six feet in length, you won’t have to squeeze the computers into a small space to connect them.

The power of this incredibly simple piece of hardware is maximized by two software packages.

  • Microsoft’s Windows Easy Transfer software is built in to Windows 7 and Windows 8 Consumer Preview and is available as a free download for Windows XP (SP2 or higher required) and for Windows Vista. It provides a step-by-step interface for migrating Windows user account settings and files from an old PC to a new one.
  • Plugable’s cable comes specially with a free license for Bravura Easy Computer Sync (a $19.95 retail value on its own), which enables drag-and-drop file transfer between two computers connected by the cable–a must-have tool for data management in non-networked environments. Even with a network, you can gain efficiency and security sharing data directly via the cable rather than by moving files to and from a network- or cloud-based drive.

The rest of this article focuses on when and how to use each of these two software packages.

Using Microsft Windows Easy Transfer
You’re thinking about buying a new Windows PC, but you’re daunted by the thought of transferring all your documents, photos, and Windows account settings from your trusted old PC. Have no fear. With Plugable’s easy transfer cable and Microsoft’s Windows Easy Transfer software, you can migrate

  • from a Windows XP SP2 (or higher) or Windows Vista PC to a Windows 7 or Windows 8 PC,
  • from one Windows 7 PC to another,
  • from  a Windows 7 PC to a Windows 8 PC, or
  • from one Windows 8 PC to another.

Here’s how to do it.

1.Before getting started with the cable, you need to install the latest drivers for the older PC if it is running Windows XP or Vista. Go to  http://windows.microsoft.com/en-US/windows7/products/features/windows-easy-transfer and download the drivers for your edition of XP or Vista.

If both PCs are running Windows 7 or later, you can skip to step No. 2.

2. Plug the easy transfer cable into a free USB port on each of the PCs (make it a USB 2.0 port if possible for the best connection speeds). Windows will attempt to recognize the cable. If you experience any errors at this point, write to support@plugable.com. If all goes properly, move on to the next step.

3. Now you need to open Microsoft’s Windows Easy Transfer software.

If you’re running Windows XP SP2 (or higher) or Windows Vista, an autorun option will give you the opportunity to launch the Windows Easy Transfer software if it’s installed. If it’s not, you’ll install it on the PC in a later step.

If you’re running Windows 7, Microsoft’s Windows Easy Transfer will open on screen when an easy transfer cable is plugged in:

Windows Easy Transfer welcome screen

If you’re running the Windows 8 beta, you’ll need to run a search on your PC for Windows Easy Transfer to launch it.

Search is available at the top of the pop-out menu that’s accessible from the lower right corner of the Windows 8 screen.

Within the search box, just type “Windows Easy Transfer”; launch Windows Easy Transfer with the icon that appears on the left.

Windows 8 Consumer Preview search results screen

4. On the new PC, you’ll select whether this is the new or old computer. Choose new and continue.

Windows Easy Transfer computer selection

5. On the new computer, you’ll be asked if you’re going to need to install Windows Easy Transfer on the old computer. You should already have addresed this in step No. 1, so select the appropriate answer from “I already installed it” or “My old computer is running Windows 7.”

Windows Easy Transfer installation options

6. On the old computer, make sure Windows Easy Transfer is running and select that it is the old computer.

7. At this stage, the Windows Easy Transfer software will connect the computers.

Windows Easy Transfer initial connection between two computers

From this point forward, you will make all your decisions on the new computer.

8. On the new PC, the Windows Easy Transfer software lets you choose what you want to pull from the old computer and how you want the synchronization to occur.

The “Customize” option lets you select which file folders and settings to synchronize on to the new PC.

Windows Easy Transfer data sync options
Choosing “Advanced” from this menu allows you to select specific files to transfer rather than the whole folder.

Back in the main window, the “Advanced Options…” link lets you decide whether to pull the whole user account associated with the files and settings from the old PC to the new PC or to merge it into an account already on the new PC.

Windows Easy Transfer account merge options

From the “Map drives” tab in this window you can determine where on the new PC the files will be transferred if you don’t want them to be placed in the same file path as they had on the old PC.

9. Once you decide what you want to copy from the old computer to the new computer, choose “Transfer” and watch the progress as the data is migrated. When it’s finished, you’ll get the chance to see what was transferred.

Another useful option that this final window offers is to see what programs were installed on your old PC that you might want to install on your new PC.

Windows Easy Transfer reporting screen

This is helpful since the Windows Easy Transfer software moves documents and account settings but not your installed apps. Now you can see what you might need to re-install on your new PC to match your old PC’s functionality.

Windows Easy Transfer list of programs on the old PC

10. You now can close the Windows Easy Transfer software on both computers and disconnect the easy transfer cable.

Using Bravura Easy Computer Sync
The first scenario involved a common requirement when setting up a new PC. But a lot of times you simply need an easy way to share files between two computers on an ongoing basis.

For those purposes, you’ll want to install and use the Bravura Easy Computer Sync software that’s made specially available to you at no extra charge once you buy a Plugable easy transfer cable. To download this software, just use the link below:
Bravura Easy Computer Sync Download

You can the Bravura software for moving any files between two PCs running Windows XP, Windows Vista, Windows 7, or Windows 8 in any combination.

It’s easy to get started with Bravura Easy Computer sync. After your easy transfer cable purchase, you will receive an e-mail from Plugable similar to the one below (customized to your order) that tells you how to download and install the Bravura software.

Thanks for your purchase of the Plugable USB 2.0 Easy Transfer Cable!

In addition to compatibility with Microsoft’s built-in Windows Easy Transfer software, this cable also includes a full license to Bravura’s Easy Computer Sync application ($19.95 value), which adds drag and drop and other additional features.

You can download the latest version at http://www.bravurasoftware.com/easy-computer-sync/

This download also includes and installs the latest versions of Microsoft’s drivers (required on XP and Vista).

Your Bravura Easy Computer Sync product key is XXXX-XXXX-XXXX-XXXX

Please enter this key when requested by Bravura’s software.

This product key is uniquely matched to this Amazon order number, and is licensed for use with this cable on multiple machines.

1. You will need to install the Bravura software on all computers where you want to use it and then register it with the license key you received from us via e-mail (use the same key on all computers). The software works on Windows XP, Windows Vista, Windows 7, and Windows 8 Consumer Preview.

2. Once the software is installed, connect the two computers with the easy transfer cable.

Close Microsoft’s Windows Easy Transfer software if it comes up automatically once the cable is attached. The Bravura software will get confused if Windows Easy Transfer is open on either end of the connection.

3. To launch the Bravura software, look for the “Easy Computer Sync” folder in the Start Menu (for Windows XP, Vista, or 7) or its icon on the Desktop (if you chose to have a shortcut put there during product installation). In Windows 8, there will be a new tile on your desktop for Easy Computer Sync.

Windows 8 Tile for Bravura Easy Computer Sync

Remember to launch the software on both computers that will be involved with the sync.

4. You’ll click “Next” on some introductory screens.

Bravura intro screen

5. When you come to a screen with default set of folders to sync, you’re almost there. This screen offers a repeat of the basic Windows Easy Transfer functionality. Ignore it in favor of using  Bravura’s drag-and-drop file transfer between the connected PCs.

To do so, click the “Drag & Drop Files” button.

Default sync screen in Bravura software

6. You’ll switch to a new UI that shows a traditional looking file manager for both computers.

You now can traverse the file system on either computer and move or copy files between the two by drag and drop or via the cut/copy/paste commands. To see the files associated with your Windows user account  (e.g., Documents, Pictures, Music, etc.) in the Documents and Settings folder, you will need to select the options to Show System Folders and Show Hidden Files. Be careful with the power of this interface. Just as when you’re in Windows Explorer, don’t move or remove any files if you don’t know what they do.

Bravura drag-and-drop UI

If You Need Help
We’ve tried to cover the basics of how you can make the most of your Plugable USB-EASY-TRAN easy transfer cable in conjunction with Windows Easy Transfer (migrating Windows account files and settings from an old to a new PC) and Bravura Easy Computer Sync (general file transfer between two computers). But we’re always here to help with your specific questions and use cases.

Feel free to comment here or write us at support@plugable.com.

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Windows 8 Consumer Preview Support

We’re as excited about the Windows 8 Consumer Preview release as we expect many of our customers are. And we’re here to help if you install Windows 8 Consumer Preview on computers where you’re using or plan to use any Plugable devices.

We’ve already begun installing Microsoft’s latest operating system on PCs in our lab for the fun of hands-on exploration and–more importantly–for testing the compatibility of Plugable products on this platform.

Here’s what we know already.

Graphics Adapters
All Plugable graphics adapters rely on DisplayLink drivers that are explicitly called out during Windows 8 Consumer Preview setup as incompatible with the new operating system. DisplayLink has made Beta drivers available for Windows 8 on its public forum.

1) You will need to uninstall your current DisplayLink drivers when prompted to do so by Windows 8 Consumer Preview setup.

2) Once Windows 8 Consumer Preview is installed, you can download and install the DisplayLink drivers from http://plugable.com/drivers/displaylink. Please read the release notes to be aware of any that may affect you.

We have used DisplayLink drivers successfully on a computer running Windows 8 Consumer Preview with a Plugable UGA-2k-A graphics adapter. With an extended desktop, the Windows 8 “Metro” interface showed on the primary desktop, and the extended desktop functioned like a Windows 7 extended desktop.

The ability to control whether in duplicate or extend mode was located on an option called “Devices” that can be invoked from the lower right corner in the “Metro” UI.

Network Adapters
Windows 8 Consumer Preview should find the compatible ASIX or Realtek drivers for all Plugable network adapters via Windows Update. The computer will need a network connection separate from the one made available by the Plugable adapter.

USB 3.0 Devices
Windows 8 has native support for USB 3.0 and should properly manage the host controllers in any Plugable USB 3.0 cards and hubs. No third party drivers should be required.

Windows Easy Transfer Cable
The Plugable Windows Easy Transfer cable works in Windows 8. We’ll devote a future post to the topic of what the user interface looks like in Windows 8.

We’ll also cover using the optional Bravura software (license comes with the Plugable cable) in that future post.

If You Need Support
We hope all Plugable products function to your satisfaction on Windows 8 Consumer Preview. But if you experience problems or previously unseen quirks, we encourage you to post your questions at http://support.plugable.com or write to us at support@plugable.com. We’re here to help and eager to hear about your experiences with Windows 8.

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