Recommendations for 4K 60Hz displays:
- DisplayPort 1.2 or DisplayPort 1.4 output port
- Intel UHD, NVIDIA, or AMD graphics controller capable of 4K 60Hz output
- 4K 60Hz capable display
- HDMI 2.0 (sometimes labeled "HDMI 60Hz") input
- HDMI Cable:
- Recommended cable length not to exceed 6ft/2m
- Recommended Certified Premium High Speed HDMI cable
- Longer cables may not support 4K 60Hz with this adapter due to the limited power output of DisplayPort computer outputs
Recommendations for use with 4K HDR displays with DisplayPort 1.2 computer output:
- The display may be limited to 30Hz refresh rate, or may have Y'CbCr 4:2:2 or 4:2:0 compression enabled when first connected
- For Windows 10, disable HDR for the connected display. HDR is not supported by this adapter or by the DisplayPort 1.2 specification
- Set the display for Ultra HDMI Deep Color if available ( disabling this setting may cause limited refresh rate or display compression )
- Both AMD and NVIDIA graphics card software has custom output modes that can help to enable 4K 60Hz with 8-Bits per color channel and RGB or Y'CbCr 4:4:4 uncompressed video data
Known compatibility issues exist with DisplayPort MST based hubs and docking stations. This includes some Dell, Lenovo, and HP docking stations with multiple DisplayPort outputs. Issues can include one or more of the following:
- Delays or failure to wake the display when the computer wakes from sleep mode
- Reduced refresh rates, or limited display resolution, sometimes this is a limitation of the MST hub and sometimes a limitation of this graphics adapter with the hub.
Generally we recommend against using this graphics adapter with MST based docking stations due to the potential for unexpected and undesired behavior.
Not recommended for use with Intel HD 4000, 4400, or 4600 graphics adapters. These adapters are not capable of 4K 60Hz output ( limited to 4K 30Hz ) and do not include updated drivers for current versions of Windows 10. With Windows 10 v1903 and newer these graphics controllers may be limited to 1920x1200 resolution ( or 1080P ) even when connected to an otherwise compatible 4K display.