|HDMI 1.4 output for mirroring or extending your desktop to an external monitor. Supports 4K@30Hz, 2560×1440@60Hz & 1920×1080/1080P@60Hz|
|USB-C port with 85W Power Delivery functionality to charge compatible host computers (not all USB-C computers are able to charge through their USB-C port; see additional compatibility details below)|
|Gigabit Ethernet port – The UD-CAM has a dedicated Realtek RTL8153 Ethernet controller|
|3.5mm TRRS Headphone/Mic Combo Jack|
|Four total USB (Type-A) ports; One USB 3.0 ports on the front and three USB 3.0 ports on the rear|
|Included VESA Mount enables dock to be mounted behind compatible monitors, or with compatible VESA Mounting stations|
The Plugable UD-CAM dramatically increases the functionality, usability, and flexibility of supported USB-C systems like the 2015 and later 12″ MacBook Retina with USB-C, late 2016/2017 MacBook Pro with Thunderbolt 3, Dell XPS, Precision, and Latitude systems with Thunderbolt 3, and the Microsoft Surface Book 2. Power up your productivity with the ability to add an external HDMI display while simultaneously providing up to 85W of power to charge your system and expanding your connectivity with Ethernet, audio input/output, and four USB ports to connect your peripherals. All through a single USB-C cable!
The functionality of the UD-CAM Mini Dock is powered by two of USB 3.1’s most exciting new features: support for Alternate Modes and Power Delivery. Alternate Mode allows certain non-USB data and protocols (such as native video) to be sent over a USB-C cable, while Power Delivery enables you to power and charge a supported system without the need for a traditional proprietary OEM charger. Support for these features must also be built-in to the system being used, so please see the important additional compatibility details in the sections below.
The extended charge and power availability with the UD-CAM (at a total of up to 85W available) ensures that your device will stay charged, powered, and ready to go for any intensive application usage!
Watch our demo video!
Maximum possible resolution is 3840×2160@30Hz (4K@30Hz) as outlined in the HDMI 1.4 specification. 2560×1600, 1920×1080 (1080p) and lower resolutions will display at 60Hz.
Connectivity & Compatibility
The UD-CAM is compatible with Windows 10, 8.1, and MacOS 10.12.6+ supported USB-C systems.
General Guidance: Non-compatible Systems
- USB-A PORTS: The UD-CAM relies upon new functionality introduced with USB 3.1 and as such is not compatible with USB 3.0/2.0 legacy systems.
- ADAPTERS: It cannot be utilized with individual USB-C to USB-A based adapters or cables, as USB 3.0 does not support Power Delivery or VESA Alt-Mode via basic USB 3.0 ports.
- PHONES: Most current phones and tablets with USB-C ports do not support Alternate Mode video output, and some do not support USB Power Delivery. Consult your device documentation or contact device manufacturer to confirm compatibility with these technologies.
- USB-C RETROFITS: Aftermarket add-in USB USB 3.1 controllers with USB-C ports (such as those from ASMedia) generally cannot not support Alternate Mode video or host charging, because they lack a direct connection to the GPU and host power supply.
PerformanceClick here to expand section
DisplayPort Alternate Mode generates a native DisplayPort signal which is then converted to HDMI 1.4 to accommodate widely available HDMI monitors.
Power and ChargingClick here to expand section
Operating System CompatibilityClick here to expand section
In the BoxClick here to expand section
Feel free to contact us directly at email@example.com if you have any questions. Whether you’ve purchased the UD-CAM and need support or you’re considering a purchase and would like help understanding this docking station’s features, we’re here to help.
Q: I’m having issues with the Ethernet port on my UD-CAM not functioning as expected on a Mac host system. Is there anything I can try for troubleshooting?
A: Most users experience normal network functionality using the existing drivers already built-in to macOS. However, users who are encountering any unexpected network issues can download and install an updated Realtek driver here.
Q: Why is my docking station not charging my laptop?
A: Verify if your system supports PD over USB-C and also identify which port has this functionality, if multiple USB-C ports are available. The compatibility table on this page lists known compatible systems. The white indicator light on the front side of the docking station also verifies if the docking station is powered on.
Q: I’ve plugged in an HDMI monitor, but it’s not displaying anything. Why not?
A: Most, but not all, USB-C systems support at least a single display output via DisplayPort over USB-C (which is then converted to HDMI in the dock). However, this functionality is an optional feature of the USB-C spec, so not all computers or phones do. The compatibility table on this page lists known compatible systems. If yours should be a compatible system, contact us at firstname.lastname@example.org and we’ll be happy to help figure out what’s wrong.
Q: I have confirmed my host machine is compatible with this docking station but one or more functions of the dock doesn’t appear to be working.
A: Resetting the docking station is a good step to take if one or more portions of the dock aren’t functioning:
- Disconnect docking station from host machine and power adapter
- Leave unplugged for 1 minute for power to dissipate
- Connect docking station initially into power only and confirm white indicator light is on
- Connect docking station to host machine using USB-C cable and test for functionality
- If the above steps do not change the behavior, rebooting the host system may restore functionality
If none of the indicator lights are lit or you are still are having problems, please contact us at email@example.com.
Q: Can I utilize the USB-C port on the rear of the docking station for charging or connecting other devices?
A: The USB-C port located on the back side of the docking station is designed to charge your host computer as well as connect the docking station to the host machine. Without a connection being established between the docking station and the host system, all internal abilities of the docking station cannot be used, and the USB-C port should only utilized for connected a supported and compatible host system, and not for charging or connecting other devices.
Q: Can I charge my phone or tablet from the dock?
A: Possibly, the front USB 3.0 port is compliant with the USB-IF BC1.2 standard. The 3 rear USB 3.0 ports do not support USB-IF BC 1.2. Not all devices support BC1.2 and devices decide if and how quickly they will charge, and often look for special signaling before doing so. Standard USB 2.0 devices can draw up to 500mA while USB 3.0 devices can draw up to 900mA. Some devices that support the USB-IF BC1.2 standard can draw more at up to 1.5A. When the host computer is off, in sleep mode, or disconnected, these ports can emulate proprietary charging methods like the Apple 2.4A signal for iPhones and iPads.
Q: Does the UD-CAM support DisplayPort monitors?
A: No. While we appreciate DisplayPort technology, we chose to implement HDMI for compatibility with the widest number of monitors. Please note that DisplayPort to HDMI cables (as with any cable involving protocol/signal conversion) are not bidirectional adapters. Such cables will not allow an HDMI output port (such as those on the dock) to function with a DisplayPort input on a monitor.
Q: Does the HDMI port support 4K resolution at 60Hz?
A: No. The port complies with HDMI 1.4, and as such 3840×2160 (4K is only achievable at 30Hz. 2560×1440 and all lower resolutions will display at 60Hz.
Q: My laptop/tablet won’t wake via docking station’s attached keyboard or mouse. Is this expected behavior?
A: This behavior is system specific. Many newer systems will not wake via an external keyboard or mouse. (This behavior can be confirmed by connecting a USB keyboard or mouse directly to a USB port on your system rather than the dock. If the system is unable to wake from a direct-attached USB device, it will not wake from a keyboard or mouse connected through the docking station.
Q: How do I play audio through the headphone jack on the dock or though my monitor attached to the dock?
A: First check if the docking station is set to be your primary playback device in your sound setting’s control panel/system preferences. If you wish for audio to play through the headphone jack on the dock, select “USB Advanced Audio” as your preferred playback device in your operating system. If your HDMI monitor has speakers or its own headphone jack, you should see your monitor listed as a selectable playback device in your operating system.
Q: Can I connect my Apple SuperDrive to the dock?
A: Some devices such as the Apple SuperDrive look for Apple-specific signaling and will not work when connected through any USB hub. See Apple HT201788.
Q: Can I use this USB-C docking station with an Intel Thunderbolt 3 capable system?
A: Yes, here is a diagram to help understand the differences between the different USB generations and Thunderbolt 3: