Plugable USB Transfer Cables – Step-by-step instructions

Background:

So, you’ve purchased or received a new Windows computer? Awesome! But, you’ll need to transfer those important documents, pictures, videos, and other files, right? We can help! Your data is important to you, and we want to help you transfer it with confidence. Our Plugable USB Transfer Cables give you the power to transfer, drag & drop files, and sync files between two Windows computers.

Compatible with desktops and laptops running Windows 10, 8x, 7, Vista, and XP:

Available in both USB 2.0 and USB 3.0, our Transfer Cables provide a direct USB to USB connection between two Windows computers at a time.

There are a few important details to note:

  • The transfer program doesn’t currently work on computers which use Windows 10 “S Mode” but, most systems that come with this version of Windows allow you to switch to “Windows 10 Home” at no cost, which is compatible.
  • Additionally, please be aware that our Transfer Cables and software are great for transferring data, but they do not move the programs themselves. Full programs must be installed using the original discs/installation files. Feel free to reach out to us directly for more information.

Includes everything you need:

Your Plugable Transfer Cable order includes everything you need to perform transfers! Below, is a video with a full set of step-by-step instructions showcasing the following topics:

    • Product compatibility
    • Product un-boxing and description of contents
    • Full installation process of the Bravura Easy Sync software
    • Steps to perform your first transfer

The tools you need to transfer:

We hope this video was helpful! Our Plugable USB 2.0 and USB 3.0 Transfer Cables provide you with the tools you need to transfer your documents, music, pictures, videos, and other files. You can also download the Bravura Easy Sync software from this direct link: Download Bravura Easy Computer Sync. After downloading, double click the installation file to begin.

Please let us know if you have any questions in the comments below, and feel free to reach out to us directly at: support@plugable.com.

3 comments on “Plugable USB Transfer Cables – Step-by-step instructions”

    • Kevin Lamb Reply

      Hello Donald​,

      Thanks for reaching out to us! Sorry for the trouble, and I’d be glad to help. This may seem silly to ask, but have you installed the software on both computers?

      You’ll need to start the software on both computers to establish the connection. If you haven’t installed the software on both computers we need to do that first.There are some other important steps we should take to see if we can establish the connection:

      1. First, let’s make sure that only the Bravura Easy Computer Sync software is running right now while we test the connection.

      2. Then, let’s try plugging the cable into different USB ports on both computers to see if that allows the connection to go through, and let’s swap the cable ends around as well. This is a pretty basic first step, but it can really make the difference and hopefully get you going.

      3. Another important thing to try, is to run the program as an administrator. You can do this by right clicking the application, and choose, “run as administrator” (The transfer program grants direct access to files, so Windows User Account control may flag it, and keep it from running.)

      4. Finally, if these steps don’t work, let’s try temporarily disabling any antivirus/firewall/security software on both computers. The software can definitely be enabled again, and if the connection works properly, you may need to just add an exception for the Transfer Software to your security program.

      I hope this helps! Feel free to reach out to us directly at: support@plugable.com with any other questions.

      Thank you,

      Kevin
      Plugable Support

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