Plugable Thunderbolt 3 and USB-C Display Docking Station


Features

  • UNIVERSAL COMPATIBILITY – Powered by the newest Intel Titan Ridge chipset, This Thunderbolt 3 dock allows for flexibility with both USB-C and Thunderbolt 3 hosts, perfect for office and home environments utilizing both Windows and macOS
  • WINDOWS AND MAC – Compatible with 2016+ MacBook Pro, iPad Pro or Windows systems with Thunderbolt 3 or USB Type-C such as the Surface Pro 7, Surface Laptop 3, Lenovo Yoga, HP Spectre, Dell XPS (Reduced capabilities for USB Type-C)
  • A DOCKING POWERHOUSE – Drive dual 4K 60Hz DisplayPort displays on Thunderbolt 3 laptops or for USB-C systems (MFDP) dual 1080p 60Hz or a single 4K 30Hz display, add more USB-C or USB 3.0 peripherals, connect to wired gigabit Ethernet, and add a 3.5mm audio device, all while staying charged with up to 60W Power Delivery
  • MASSIVE CONNECTIVITY – Clean up desk space with a single 0.8m Thunderbolt 3 cable from your laptop expanding to 10 ports. 2x DisplayPort, 2x USB-C (10Gbps, Data Only), 1x USB (10Gbps), 2x USB 3.0 (5Gbps), Gigabit Ethernet, Headset Audio Jack

Product Description

Introducing Plugable’s Thunderbolt™ 3 and USB-C Dual Display Docking Station (TBT3-UDC1). With the latest Thunderbolt chipset, this versatile dock offers a high-performance connectivity expansion experience with extreme flexibility, being compatible with both Thunderbolt 3 and USB-C* compatible host systems.

With a single Thunderbolt 3 cable supporting up to 40Gbps speeds, enjoy the bandwidth to drive two DisplayPort 4K monitors (DP 1.2) at 60Hz with all your USB or USB-C peripherals, while also providing up to 60W of charging. This dock is a flexible powerhouse, perfect for environments that have a mix of Thunderbolt 3 and USB-C* host systems. (*USB-C hosts will operate at reduced functionality.)

In addition the dock offers a gigabit wired Ethernet connection and a combined analog audio input and output jack for connecting stereo headphones and microphone. Provides five extra USB ports for device connectivity (one 10Gbps 3.2 Gen 2 USB-A in front supporting BC 1.2 charging, two 10Gbps 3.2 Gen 2 USB-C plus two 5Gbps 3.0 USB-A in back).

System Requirements

Full Thunderbolt 3 compatibility with Apple Late 2016/Mid 2017/2018/2019 MacBook Pro, 2018 MacBook Air, 2018 Mac Mini, and Mid 2017/2018/2019 iMac models along with many Dell systems which have Thunderbolt 3. Other brands of Thunderbolt 3 systems may work, but not support all of the functionality offered by this dock. USB-C system support varies and will have differing behavior depending on use with Windows or Mac. Please see important details regarding system compatibility, frequently asked questions and more in the sections below.

Compatibility

  • PC: Win 10 or later, Thunderbolt 3 port
  • MAC: macOS High Sierra 10.13 or later, Thunderbolt 3 port

Limited compatibility with:

  • PC: Win 10 or later, USB-C port
  • MAC: macOS Sierra 10.12 or later, USB-C port

For a list of known systems see the below compatibility chart:

Important notes:

  • Dock capabilities will limited when connected to a USB-C only host versus a Thunderbolt 3 host
  • Some Windows systems may require updated NVM firmware, system BIOS, and Thunderbolt/GPU drivers from the system manufacturer (Apple systems provide this automatically).
  • Some Thunderbolt 3 systems support a maximum of 20Gbps Thunderbolt 3 bandwidth.

For details on supported monitor configurations and non-Apple and Dell compatibility, please see additional details below. The dock can provide up to 60W of power to charge the host system, assuming the system supports being charged by USB-C Power Delivery (PD) via its Thunderbolt 3 or USB-C port.

*USB-C only host systems will have reduced functionality:

  • Compatible Multi-function DisplayPort over USB Type-C (MFDP USB-C) Windows systems without Thunderbolt 3 will be limited to 5Gbps USB 3.2 Gen 1 (5Gbps) performance and 2x Extended Displays up to 1080P 60Hz (DP 1.2). A single display is supported at 4K 30Hz.
  • Apple USB-C host systems (12″ MacBook Retina models and iPad Pro) are limited to 5Gbps USB 3.2 Gen 1 (5Gbps) performance and up to 1x 4K 30Hz display (2x 4K 30Hz displays mirrored). If two different displays are connected please ensure that if one is lower in resolution that it be connected to the “Primary” DisplayPort and the higher resolution display is connected to the “Secondary” DisplayPort.

In the Box

Thunderbolt 3 TBT3-UDC1 docking station, 0.8 meter (~31.5 inches) Thunderbolt 3 40Gbps cable, quick installation guide, and UL certified 20V/6.75 (135W) power adapter (US AC Wall Outlet Plug, 100-240V 50/60Hz).

FAQ

Q: How do I know if my system supports Thunderbolt 3 to be able take full advantage of the features this dock offers?
A: Some computers and docks may have a mix of Thunderbolt 3 and other USB-C ports that look very similar. Look for the Thunderbolt icon on both sides of the connection. When in doubt, refer to your system user manual from the manufacturer or contact us for assistance.

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Q: My Windows computer doesn’t detect my dock when I connect it. I’ve confirmed my computer does have Thunderbolt 3 support.
A: Windows systems need to have newly attached Thunderbolt 3 devices authenticated before they can be used. For most computers this process needs to be performed manually through the Thunderbolt utility installed on your computer. Please see our instructions here.

Note: Newer Windows host systems (around November 2018 and newer) may be using an updated driver model, Declarative Componentized Hardware (DCH), to comply with the new Universal Windows Platform. These systems may have automatic secure authentication of newly attached Thunderbolt 3 devices enabled, similar to how macOS handles newly attached Thunderbolt 3 devices. However, sometimes these systems still need manual user authentication. Please see our instructions here.

Q: Why does my Mac with USB-C (no Thunderbolt 3) only support a single display (or two mirrored displays) and not an extended desktop?
A: Apple USB-C only systems like the MacBook 12″ Retina don’t support DisplayPort Multi-Stream Transport (MST) which is required for this dock to operate with an extended desktop in USB-C mode.

Q: Can I connect and daisy chain multiple DisplayPort displays using DisplayPort Multi-Stream Transport (MST) technology through this dock?
A: No, downstream daisy chained MST connected displays are not supported. Only a single display per DisplayPort on the dock is supported.

Q: My monitors don’t have DisplayPort, how can I connect my HDMI displays?
A: An HDMI display can be connected, however, an active DisplayPort to HDMI adapter is required. Please note, some DP to HDMI adapters may experience connectivity issues with some host systems and displays. If you are using an adapter and experience issues, please contact us at support@plugable.com for further assistance.

Q: I need a longer data cable for my dock as the included 0.8m Thunderbolt 3 cable is too short. Will any USB-C cable work?
A: For full Thunderbolt 3 functionality this dock requires an actual Thunderbolt 3 cable rated at 40Gbps speeds. If used with a basic USB-C cable the dock may not work correctly or at all. Currently the included 0.8m cable is the longest 40Gbps cable available that we offer.

Q: The two rear USB-C ports on this dock say “Data Only”, what does this mean?
A: This means the USB-C ports provide USB connectivity for your USB-C devices (like USB storage as an example) but not USB-C VESA DisplayPort Alternate Mode (Alt Mode) video output for additional displays.

Q: Where is the second (downstream) Thunderbolt 3 port? I want to connect another Thunderbolt 3 device.
A: The TBT3-UDC1 does not have a downstream Thunderbolt 3 port.

Q: Does the TBT3-UDC1 charge/power my system?
A: Not all Thunderbolt 3 systems support charging via their Thunderbolt 3 port. But for systems that do support this, yes, the dock can provide up to 60W of power to charge the host system. In order to charge, the system must be connected to the Thunderbolt 3 port on the front of the dock labeled with the ‘Computer’ icon. If your system is able to be charged via Thunderbolt 3 and is not charging, please ensure you have the system connected to the proper port.

Q: My Mac system included a 87W power adapter, will the dock’s 60W output charge my system? Also, what about the new 16″ MacBook Pro 96W charger?
A: Yes, but at a slower rate compared to the 87W and 96W power adapters. Please note that during heavy system CPU and GPU load the system may actually supplement power from the 60W dock with its own battery causing the battery percentage to temporarily drop until the load decreases. (Note: We do not recommend the use of Core i9 MacBook Pro systems from a 60W dock.

Q: Is the Apple Super Drive supported?
A: The Apple Super Drive is not supported.

Q: Is the TBT3-UDC1 supported in Operating Systems running in a Boot Camp environment?
A: Not at this time.

Q: Does the docking station work on Linux?
A: The docking station does not currently support Linux.

Q: Is there a recommended DisplayPort cable for use with this dock?
A: We suggest using DisplayPort cables which are certified for DP 1.2 operation, and shorter cables (6ft and under) will generally produce the best results.

Support

If you have any questions feel free to contact our support team and we will be happy to help!

Thunderbolt and the Thunderbolt logo are trademarks of Intel Corporation in the U.S. and/or other countries

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