Thunderbolt 3 is powerful technology, and system manufacturers have discretion how they implement various elements and features. As a result, compatibility information is complex and some available Thunderbolt 3 systems do not support all the features offered by this docking station.
Some systems support a second display using a USB-C video adapter or cable, sold separately. To support a second display via the dock, the system manufacturer must have routed two DisplayPort lines to the Thunderbolt 3 port. Currently all Thunderbolt 3 systems from Apple and Dell meet this requirement, and implementation from other manufacturers varies.
Requires updated system BIOS, Thunderbolt 3 driver, Thunderbolt 3 NVM firmware and graphics (GPU) driver from system manufacturer.
If you have a Thunderbolt 3 host system which supports two video outputs, a separate purchase of one of the following Plugable adapter models is required: USBC-DP, USBC-HDMI, USBC-DVI, USBC-VGA Please see the FAQ section below for more information.