Thunderbolt 4 and More—The Plugable Thunderbolt 4 and USB4 Hub is the only device of its kind to be certified as Engineered for EVO by Intel. Built on the Intel Goshen Ridge Chipset for maximum USB-C, USB4, and Thunderbolt 4 functionality and compatibility
Powerful Ports—This Thunderbolt hub adapts to your laptop by providing USB-C ports that can function as Thunderbolt 4 / 3, USB4, or USB-C. Supports up to 2x 4K screens, 40Gbps of data bandwidth, and up to 15W power. One USB-C to HDMI video adapter included
Compatibility—Thunderbolt 4 and USB4 systems, including Apple M1, M2, M3 , M4 (Pro or Max, 11+), and Windows PCs (10+). Thunderbolt 4 dock supports up to 2x 4K screens at 60Hz, one 8K screen or 1x 6K on Apple silicon Macs. Thunderbolt 3 Windows systems not recommended
Expandable—3x Thunderbolt 4 Ports ideal for high resolution Thunderbolt or USB-C displays & high speed NVME SSD storage devices to make room for all of your gear, or use as a standalone USB-C charging hub. Also provides one 10Gbps USB-A port for legacy devices
2-Year Coverage, Lifetime Support—Every Plugable product, including this USB hub, is covered against defects for 2 years and comes with lifetime support. If you ever have questions, contact our North American-based team - even before purchase
The Plugable USB4 and Thunderbolt 4 Hub With 60W Charging Automatically Detects and Adapts to Your Computer
Fast and Reliable Wins the Race
Built around the Goshen Ridge chipset from Intel, the USB4-HUB3A gives you access to everything Thunderbolt 4 and USB4 have to offer. That means high speed—each port is capable of data transfer speeds up to 40Gbps, the maximum rate available. But data isn’t the only thing flowing through these ports. Thanks to intelligent power handling, you’ll also get up to 15W of charging power for each of your connected devices, evenly distributed across the ports to ensure a balanced load. And because this hub is certified by Intel, you can count on smooth operation.
USB4 and More
Because the hub is Thunderbolt certified and built around a Goshen Ridge chipset, your USB-C, Thunderbolt 3, Thunderbolt 4, and USB4 devices are supported.
This means you can connect a variety of different Thunderbolt 4, Thunderbolt 3, and USB-C devices to make room for all of your gear. For example, fast Thunderbolt or USB-C storage drives, an additional display via the included USB-C to HDMI adapter, or even DisplayLink-based docking station.
The Beauty of 8K is on Display
Don’t limit yourself to the confines of a little laptop screen. With this multiport hub, connect up to two 4K 60Hz displays or one 8K 30Hz display to a Thunderbolt 4 / USB4 PC or a Thunderbolt 3, Thunderbolt 4 or USB4 Mac. It even comes with a USB-C to HDMI 2.0 adapter to make connecting that second screen all the easier. It’s worth noting that external display support is dependent on host computer’s capabilities.
All Boxed Up
Compatible With
Thunderbolt 4 and USB4 Windows systems
Thunderbolt 4 / 3 and USB4 Macs, including M1, M2, M3 Pro, Max
Included USB-C to HDMI Adapter
3x Thunderbolt 4 / USB4 downstream ports
Up to 40Gbps transfer speed on every port
Provides up to 15W of power to connected devices while connected to a computer or as a stand-alone charger
Backward compatible with Thunderbolt 3 and USB-C peripherals
1x USB 3.2 Gen 2 port
Up to 10Gbps of bandwidth
Up to 60W Charging
Based on the Intel Goshen Ridge chipset, with Thunderbolt 4 Certification from Intel
3x Thunderbolt USB-C ports (1x USB-C to HDMI adapter included)
2x DisplayPort or HDMI
1x HDMI
Downstream Thunderbolt 4 ports
3
3
0
0
USB 3.0 ports
1
0
6
3
Included USB-C to HDMI Adapter
In The Box
Item and Quantity
Item Notes
1x Plugable Thunderbolt 4 and USB4 Hub (USB4-HUB3A)
1x Thunderbolt 4 Certified USB-C cable (80cm)
1x 100W Power Adapter
1x Region specific power cable
1x USB-C to HDMI video adapter
1x Quick Start Guide
Included Cables
Port Type (Side 1)
Cable Specification
Port Type (Side 2)
Cable Length
External Power for Cable
Male Thunderbolt™ 4 or
Thunderbolt™ 3 or
USB-C
Thunderbolt™ 4 (40Gbps)
Thunderbolt™ 4 or
Thunderbolt™ 3 or
USB-C
0.8m/2.62ft
No
Power
Port
Placement
Power Host / Device
Connection Type
Notes
Voltage
Amperage
Wattage
Power Supply
Rear
Device
Region-specific Power Adapter
UL 60950-1 Certified
20.0V
5.0A
100.0W
USB To Devices
Port
Placement
Version and Link Rate
Features
Voltage
Amperage
Wattage
3x Thunderbolt™ 4 or
Thunderbolt™ 3 or
USB-C
Rear
Thunderbolt™ 4 (40Gbps)
5V
3000mA
15W
1x USB-A
Front
USB 3.2 Gen 2 (10Gbps)
Connection To Host
Port
Placement
Version and Link Rate
Features
1x Thunderbolt™ 4 or
Thunderbolt™ 3 or
USB-C
Front
Thunderbolt™ 4 (40Gbps)
USB Power Delivery
Physical Stats
Item
Size (H x W x D) or Length
Weight
SKU or Part Number
Thunderbolt 4/USB4 Hub
1.3 x 12.4 x 7.4 centimeters 0.5 x 4.9 x 2.9 inches
166 grams 5.9 ounces
USB4-HUB3A
Compatible with Thunderbolt and USB4 Macs, including M1 and Intel, M1 iPads (with Thunderbolt support), and Thunderbolt 4 PCs (including those based on the Intel Evo platform). It is worth noting that M1 Macs will only support 1 external display, and you will see limited functionality with USB-C 3.2 systems. Not recommended for use with Thunderbolt 3 Windows systems.
Included in the box with the USB4-HUBA hub is a short quick start guide that quickly demonstrates how to start using the product.
For more detailed information on getting started using the hub, please expand the categories below.
Included in the box with the USB4-HUBA hub is the hub itself, a 0.8 meter long Thunderbolt 4 cable, a Plugable USB-C to HDMI video adapter, a power adapter ‘brick’, and a single region specific power cable.
The first step is to securely connect the power cable to the power adapter, and then connect the power cable to a known-working power outlet.
Once the power cable has been connected to the power adapter, connect the power adapter’s barrel connector to the circular power input port on the back of the hub.
Now connect one end of the included Thunderbolt 4 cable to the single Thunderbolt 4 port located on the front of the hub. This port has a Thunderbolt lightning icon to the left of it, and a small laptop icon above it.
Connect the opposite end of the included Thunderbolt 4 cable to one of the Thunderbolt or USB-C ports of your PC.
** It is important that the Thunderbolt 4 cable is connected to the Thunderbolt 4 port on the front of the hub. The hub will not work if the cable is connected to a different port. **
If the PC you are connecting the hub to is running Windows and has Thunderbolt 4 or Thunderbolt 3 technology built-in, when you first connect the hub you may be prompted to ‘Approve’ or ‘Authenticate’ the device via the Intel Thunderbolt software that should already be installed on your Windows PC.
We have a video that demonstrates how to ‘Approve’ the device using the two different types of the Intel software (known as either the ‘Intel Thunderbolt Software’ or the ‘Intel Thunderbolt Control Center’) here → https://youtu.be/aRN2aEzmsyo
Depending on how your Windows PC is configured, the Approval process may happen automatically and as a result you may not be prompted to Approve the hub.
If the PC you are connecting the hub to is running macOS and has Thunderbolt 3 or USB4 technology built-in, the approval process will happen automatically.
If the PC you are connecting the hub to has USB-C technology built-in, the hub does not need to be approved (device Approval is not part of the USB-C standard).
Once the hub has been connected to your PC, the hub can provide up to 60W of power to charge the PC provided that your PC supports being charged via Thunderbolt or USB-C.
Please note - not all Thunderbolt 3, Thunderbolt 4, or USB-C systems can be charged via their Thunderbolt or USB-C ports. Please consult your PC’s manual or technical specifications in order to determine if your PC supports charging via Thunderbolt or USB-C.
You can then connect many different types of Thunderbolt and USB-C devices to the three Thunderbolt/USB-C ports on the back of the hub. The type of functionality provided by the three ports on the back of the hub is ultimately determined by the capabilities of the host PC.
To put that another way, if the host PC has Thunderbolt 4 technology built-in, then all three ports on the back of the hub will function as Thunderbolt 4 ports.
If the host PC has Thunderbolt 3 technology built-in, then all three ports on the back of the hub will function as Thunderbolt 3 ports.
If the host PC has USB-C technology built-in, then all three ports on the back of the hub will function as USB-C ports.
Included in the box with the hub is one Plugable USB-C to HDMI video adapter. You can connect this adapter to the hub in order to attach one HDMI display (up to 3840x2160 resolution at a 60Hz refresh rate) to the hub using a HDMI to HDMI video cable (a cable with a HDMI connector on both ends, not included).
Please note that the amount of displays that can be connected to the hub is ultimately determined by the capabilities of the host PC.
A PC that has Thunderbolt 4 technology will be capable of driving two displays via the hub. This is because the Thunderbolt 4 specification requires a single Thunderbolt 4 port to be capable of driving two displays.
A PC that has Thunderbolt 3 technology will be capable of driving one or two displays via the hub. This is because manufacturers have a choice when designing a Thunderbolt 3 system in regard to how many displays can be driven via a single Thunderbolt 3 port. Some Thunderbolt 3 PCs can support two displays, while other Thunderbolt 3 PCs can support only one display.
A PC that has USB-C technology will be capable of driving only one display via the hub.
Please note that not all USB-C systems are capable of providing video output over USB-C. Please consult your PC’s manual or technical specifications in order to determine if your USB-C PC is capable of providing video output.
It is possible to connect many different types of Thunderbolt and USB-C devices to the three ports on the back of the hub.
Devices that are Thunderbolt 4, Thunderbolt 3 or USB-C can connect directly to the hub using Thunderbolt 4, Thunderbolt 3, and USB-C cables, respectively. Examples of some of these various types of devices are:
Devices that use a USB 3.0/3.1/3.2 Type-A connection can be connected to the USB 3.2 Type-A port located on the front of the hub.
Virtually any type of USB 3.0/3.1/3.2 Type-A device can be connected to the hub's USB Type-A port. Examples of some of these various types of devices are:
Each of the three ports on the back of the hub have the ability to provide up to 15W of power to connected devices, and this is typically used to power an external device (such as a Thunderbolt or USB-C storage drive).
However, this power can also be used to charge devices that have an internal battery, for example a mobile phone or a tablet.
An additional useful component of this feature is that the charging capability can be used even when the hub is not connected to your PC.
To put that another way, when your PC is not connected to the hub, the hub can be used as a charging station for up to three different devices.
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Below is a list of power adapter models used by Plugable docking stations. We offer refurbished replacement power adapters on eBay as they are available for purchase, however, we may not have replacement power adapters available for all of our docking stations.
If the power adapter for your docking station or region is not listed, out of stock on eBay or if you have any other questions regarding replacement power adapters for our docks please contact us at support@plugable.com and we will be happy to assist further.
We offer a 30-day return period for our replacement power adapters listed on eBay.
For products which have multiple USB-C ports, normally only one port is capable of connecting the product to a computer. USB-C ports capable of connecting the product to a computer are sometimes called “Host” or “Upstream” ports.
On Plugable products with multiple USB-C ports, the dedicated port for connecting to the computer will be marked with a small laptop icon or the words “To host”.
A product may not be able to function if it is connected to a computer through a different USB-C port. These ports are also known as “Hub" or “Downstream” ports.
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This is the standard USB connection that most computers offered prior to the introduction of USB Type-C (USB-C). Even after the introduction of USB Type-C, this is still quite common.
It can provide data transfer rates up to the USB 3.1 Gen 2 (10 gbps) specification depending on the host and device, but does not directly support video in the way that USB-C Alternate Mode does. This limitation makes DisplayLink USB graphics adapters and docking stations ideal on systems that do not have USB-C, or in instances where more displays are needed beyond available video outputs of a PC.
This type of connection comes in a couple different styles depending on whether USB 3.0 and higher transfer rates are supported (bottom graphic). Usually this type of connection is used to plug into USB devices that do not have a fixed cable connected, such as USB docking stations, USB hubs, printers, and others.
One of the first connectors for charging a smartphone, wireless game controller (such as the Sixaxis and DualShock 3), and other small devices such as external hard drives. Not commonly used today, but is still used in some cases. Most devices using USB Mini B are using USB 2.0, though a USB 3.0 variant does exist. This specification also added USB On-The-Go (OTG) functionality, though it is more commonly implemented with Micro USB.
A smaller connector that serves many of the same uses as the Mini B connector, with added optional features such as Mobile High-Definition Link (MHL) to allow devices like smartphones to output video to larger displays without requiring a dedicated port for video output.
The larger variant of USB-B is most commonly used for external hard drives for higher 5Gbps transfer rates.
The most recent USB connection, USB Type-C (USB-C), represents a major change in what USB can do. The connector is smaller, can be connected in two orientations, is able to carry substantially more power and data, and can directly carry video signals of multiple types (HDMI, DisplayPort, etc.) Intel has also adapted the USB-C connector for use with Thunderbolt 3 and Thunderbolt 4.
It is important to note that while all Thunderbolt 3 and Thunderbolt 4 connections are USB-C, not all USB-C connections can be used with Thunderbolt 3 or Thunderbolt 4 devices.
While all USB ports provide some amount of power for attached devices, the available power may not be enough for certain high-current devices such as USB hubs or external hard drives. High-current devices usually come with their own power adapter, making them self-powered, in contrast to a bus-powered device that draws all of its power from the host computer's USB interface. Bus-powered devices can cause issues if they need more power than is available from the host machine.
Many of our devices that include power adapters, especially USB hubs, will function in either self-powered or bus-powered mode. However, even though the device may function, each additional device attached to the host computer reduces the total available bus power. If the power runs out, any USB device attached to the computer may suddenly disconnect. If this were to happen to a USB storage device, such an event could result in permanent data loss.
If a device comes with a power adapter, we recommend that the adapter stay connected at all times, otherwise the device may not function as designed.
Self-powered USB device - A device that takes all of its power from an external power supply
Bus-powered USB device - A device that takes all of its power from the host computer's USB interface.
Yes, Thunderbolt 4 cables can support up to 240W of power allowing you to keep your devices charged, but some cables may not offer the full 240W capability and instead offer a maximum of 100W of Power Delivery.
The USB4-HUB3A hub can provide up to 60W of power to charge the host PC, provided that the PC supports being charged via Thunderbolt or USB-C.
Please note - not all Thunderbolt 3, Thunderbolt 4, or USB-C systems can be charged via their Thunderbolt or USB-C ports. Please consult your PC’s manual or technical specifications in order to determine if your PC supports charging via Thunderbolt or USB-C.
You can then connect many different types of Thunderbolt and USB-C devices to the three ‘downstream’ Thunderbolt/USB-C ports on the back of the hub. The type of functionality provided by the three ports on the back of the hub is ultimately determined by the capabilities of the host computer.
To put that another way, if the host computer has Thunderbolt 4 technology built-in, then all three ports on the back of the hub will function as Thunderbolt 4 ports.
If the host PC has USB-C technology built-in, then all three ports on the back of the hub will function as USB-C ports.
If the host PC has Thunderbolt 3 technology built-in, then all three ports on the back of the hub will function as Thunderbolt 3 ports ***
*** Please note, the specifications of a Thunderbolt 3 host system can have an impact on the level of functionality of the hubs’s downstream ports ***
When a Thunderbolt 3 host system that has:
A. An Intel Titan Ridge Thunderbolt host controller
B. A DCH variant of the Thunderbolt host controller driver higher than version 1.41.613.1 installed
C. An internal Thunderbolt NVM firmware version of 41 or higher
Is connected to the hub, then all of the downstream ports will function as Thunderbolt 3 ports.
When a Thunderbolt 3 host system that has:
A. An Intel Alpine Ridge Thunderbolt host controller
B. A DCH variant of the Thunderbolt host controller driver installed
Is connected to the hub, then one downstream port will function as a Thunderbolt 3 port, and the other remaining ports will function as a USB Type-C port.
Devices that use a USB 3.0/3.1/3.2 Type-A connection can be connected to the USB 3.2 Type-A port located on the front of the hub.
External displays that have a native USB-C video input can be used in conjunction with the Plugable USB4-HUB3A hub.
However, in our experience helping others we have found that some portable USB-C displays may not work as expected when an external USB-C power source is connected to the display.
If your portable USB-C display has an external USB-C power source, please disconnect the external power source from the display when using the display in conjunction with the hub.
The hub can provide up to 15W of power to the portable USB-C display, which will take the place of the external power source.
What amount of power can the USB4-HUB3A hub provide to connected devices?
Each of the three ports on the back of the hub have the ability to provide up to 15W of power to connected devices, and this is typically used to power an external device (such as a Thunderbolt or USB-C storage drive).
However, this power can also be used to charge devices that have an internal battery, for example a mobile phone or a tablet.
An additional useful component of this feature is that the charging capability can be used even when the hub is not connected to your PC.
To put that another way, when your PC is not connected to the hub, the hub can be used as a charging station for up to three different devices.
The USB 3.2 Type-A port on the front of the hub can provide up to 5V 900mA of power to connected devices. The USB 3.2 Type-A does not support any other device charging standards (such as BC 1.2)
Speaking in general, there are no driver installations necessary in order to use the hub in macOS or Windows.
If the PC you are connecting the hub to is running Windows and has Thunderbolt 4 or Thunderbolt 3 technology built-in, when you first connect the hub you may be prompted to ‘Approve’ or ‘Authenticate’ the device via the Intel Thunderbolt software that should already be installed on your Windows PC.
We have a video that demonstrates how to ‘Approve’ the device using the two different types of the Intel software (known as either the ‘Intel Thunderbolt Software’ or the ‘Intel Thunderbolt Control Center’) here → https://youtu.be/aRN2aEzmsyo
Depending on how your Windows PC is configured, the Approval process may happen automatically and as a result you may not be prompted to Approve the hub.
** Note - we have had reports that the hub needed to be manually Approved when used with some Windows Thunderbolt 3 systems before USB devices connected to the hub would function properly. If USB devices are not working properly via the hub, please check the Approval status and manually Approve if necessary. Please note that the USB4-HUB3A is officially supported in conjunction with Windows PCs that have Thunderbolt 4 technology built-in. **
If the PC you are connecting the hub to is running macOS and has Thunderbolt 3 or USB4 technology built-in, the approval process will happen automatically.
If the PC you are connecting the hub to has USB-C technology built-in, the hub does not need to be approved (device Approval is not part of the USB-C standard).
Included in the box with the hub is one Plugable USB-C to HDMI video adapter. You can connect this adapter to the hub in order to attach one HDMI display (up to 3840x2160 resolution at a 60Hz refresh rate) to the hub using a HDMI to HDMI video cable (a cable with a HDMI connector on both ends, not included).
Please note that the amount of displays that can be connected to the hub is ultimately determined by the capabilities of the host PC.
A PC that has Thunderbolt 4 technology will be capable of driving two displays via the hub. This is because the Thunderbolt 4 specification requires a single Thunderbolt 4 port to be capable of driving two displays.
A PC that has Thunderbolt 3 technology will be capable of driving one or two displays via the hub. This is because manufacturers have a choice when designing a Thunderbolt 3 system in regard to how many displays can be driven via a single Thunderbolt 3 port. Some Thunderbolt 3 PCs can support two displays, while other Thunderbolt 3 PCs can support only one display. ** Please note that the USB4-HUB3A is officially supported only in conjunction with Windows PCs that have Thunderbolt 4 technology built-in. **
A PC that has USB-C technology will be capable of driving only one display via the hub.
Please note that not all USB-C systems are capable of providing video output over USB-C. Please consult your PC’s manual or technical specifications in order to determine if your USB-C PC is capable of providing video output.
It is possible to connect many different types of Thunderbolt and USB-C devices to the three ports on the back of the hub. You can also connect a variety of USB Type-A devices to the USB 3.2 Type-A port located on the front of the hub.
Devices that are Thunderbolt 4, Thunderbolt 3 or USB-C can connect directly to the hub using Thunderbolt 4, Thunderbolt 3, and USB-C cables, respectively. Examples of some of these various types of devices are:
Storage drives
Thunderbolt 3 storage drives (INSERT LINK)
USB-C storage drives (INSERT LINK)
USB-C video adapters
USBC-HDMI (INSERT LINK)
USBC-TDP (INSERT LINK)
USBC-DVI
USBC-VGA
USB 3.0 Type-C hubs
USBC-HUB7BC
Devices that use a USB 3.0/3.1/3.2 Type-A connection can be connected to the USB 3.2 Type-A port located on the front of the hub.
Virtually any type of USB 3.0/3.1/3.2 Type-A device can be connected to the hub's USB Type-A port. Examples of some of these various types of devices are:
The USB4-HUB3A requires that the included power adapter be connected to the hub in order for the hub to function properly. The hub will not work if the included power adapter is not connected.
The hub cannot be ‘bus powered’ from the host system’s Thunderbolt 4 port.
Please note that the USB4-HUB3A is officially supported in conjunction with Windows PCs that have Thunderbolt 4 technology built-in.
While the hub can work with some Thunderbolt 3 Windows PCs, the level of functionality of the hub when used with a Thunderbolt 3 Windows PC cannot be guaranteed.
That said, we have had reports that the hub needed to be manually Approved within the Intel Thunderbolt application when used with some Windows Thunderbolt 3 systems before USB devices connected to the hub would function properly.
If USB devices are not working properly via the hub, please check the Approval status and manually Approve if necessary.
We have a video that demonstrates how to ‘Approve’ the device using the two different types of the Intel software (known as either the ‘Intel Thunderbolt Software’ or the ‘Intel Thunderbolt Control Center’) here → https://youtu.be/aRN2aEzmsyo
Unfortunately Plugable products do not support the Apple SuperDrive.
The Apple SuperDrive has stringent power requirements that can only be met by directly connecting the SuperDrive to your host laptop. As a result at this time Apple recommends only using their USB-C adapter cables. You can find more information on that here → How to connect the Apple USB SuperDrive
If you have purchased a Plugable product to use with your Apple SuperDrive, and would like some additional assistance please do not hesitate to reach out. You can do so by emailing support@plugable.com, or going to Plugable.com/Support.
In general, we only recommend using the included power adapters with all of our products, as it minimizes the risk of damaging the docks or hubs. However, with GaN chargers delivering higher wattages over USB-C in a more compact package, many people are wanting to use these chargers to power their hubs, as they tend to be more compact than the included charger.
We have gone ahead and done some limited testing with a 100W power delivery source and a 100W USB-C to barrel adapter to see if this is possible. Note that we tested here with a USB4-HUB3A, as the power supply it comes with has a maximum rating of 100W as well.
Below is a diagram of the setup that we used with our USB4-HUB3A:
We used our USBC-VAMETER3 to measure wattage outputs at the 100W PD supply as well as the host connection from the hub to the host.
Below is the connection from the 100W PD power supply to the USB4-HUB3A through the USB-C to barrel connector with all peripherals connected to the hub:
Below is the connection from the USB4-HUB3A to the host (M2 MacBook Air):
With our limited testing, the hub was able to function and output to a display as well as charge both the host MacBook and a phone, all while being powered by a USB-C PD power supply. It even seems that there was a little bit of headroom for the power supply to supply a little bit more power if needed.
While the testing shows a proof of concept, it is still not recommended to connect any other power supply besides the included one that comes with your hub or dock, as there is a serious chance that you can damage the device and it would not be covered by our warranty.
It's not uncommon for users to notice a certain level of heat generation from electronics and by extension, Plugable products during operation. In this knowledge base article, we'll explore the reasons behind this heat generation and why it is considered a normal experience within reasonable limits.
Electronics, by their nature, generate heat during operation. This is primarily a result of the electrical current flowing through various components, such as integrated circuits, transistors, and other electronic elements. As Plugable products are designed to efficiently process and transfer data (among other functionality), some level of heat generation is inherent.
Factors Influencing Heat Generation:
Power Consumption: The power consumption of a device directly influences the amount of heat it generates. Higher power usage, especially during data transfer or charging processes, can lead to increased heat.
Enclosure Design: The design of the product's enclosure and its ability to dissipate heat play a crucial role. Adequate ventilation and heat sinks are often incorporated to manage and disperse generated heat effectively. This is evident in our TBT3-UDZ and TBT4-UDZ designs. The metal case in these docks are designed to function as a heatsink with thermal pads placed throughout the enclosure. This allows heat dissipation from inside to the outside, but will also make it feel as if the device is “too hot”.
Ambient Temperature: The external environment may also play a role. Higher ambient temperatures can contribute to increased perceived heat from the product. This means that summer temperatures may increase the heat generation of not just Plugable products, but many other electronic devices.
Normal Heat Levels: While it is normal for electronic devices to generate heat, Plugable products are engineered to operate within safe temperature ranges. We conduct rigorous testing to ensure that the heat generated during normal operation falls within industry-standard safety parameters. While not all products are or need to be UL certified, we try to go by UL guidelines for thermal readings. The UL threshold is 77C/170.6F, and we aim for around 71C/160F.
Tips for Users:
Ventilation: Ensure that Plugable products have sufficient ventilation around them. Avoid placing them in enclosed spaces where heat dissipation may be impeded.
Usage Patterns: Intensive tasks such as high-speed data transfer or charging multiple devices simultaneously may result in increased heat generation. This is generally normal but may be more noticeable in such scenarios.
Accessories: A number of our devices will allow for the connection of USB accessories and as such, these will require power. If too many “power-hungry” devices are connected, this will cause the device to run much hotter than expected. Be sure to keep in mind the power limits of your dock/device.
In conclusion, experiencing heat from Plugable products is a normal aspect of their operation. Users can rest assured that we prioritize the safety and efficiency of our devices. By understanding the factors influencing heat generation and following simple usage guidelines, users can make the most of their Plugable products while ensuring a reliable and efficient user experience.
A common question we receive is whether it is okay to use a dock or hub that provides different wattage compared to the power adapter included with the laptop, especially if the dock or hub provides less power than the OEM charger. Short answer: for most use cases, it’s fine! And when using standards-compliant docks, hubs, and chargers like those from Plugable, it’s always safe.
When considering whether a dock or hub has enough power to charge a host, it is helpful to understand how little power is consumed most of the time you’re using your system.
Some details why 60W charging is more than sufficient for typical workloads:
All laptops will come with a power supply directly from the manufacturer. This power supply usually supports the maximum charging rate that the host can support (45W, 60W, 100W, 140W, etc.). However, modern systems are designed to be power efficient while managing their power consumption dynamically, typically using just a fraction of their maximum power draw under typical workloads. Additionally, to preserve battery longevity, most devices will reduce charging rate even when a higher wattage charger is connected. Note that Gaming or Workstation laptops, typically including 180W+ power adapters, may have special power requirements.
Even during high-power tasks such as video editing, hosts may only pull greater than 60W for brief periods of time. In these instances, you may notice the battery charges slower, or in some cases even slowly discharges. This is not indicative of a faulty power supply or a problem, just a difference in power consumption vs power delivery.
In some cases, for laptops that can charge at higher than 60W over USB-C, it can take longer for the 60W charger to fully charge a host from 0-100% than a 100W charger for example. However, this is usually only relevant for the first 50 or so percent, as the host limits the charging rate exponentially as the battery gets closer to being fully charged. In the 80-100% range, laptops are typically charging at less than 15W. This means that in a configuration where you are connected to the power adapter for long periods of time, like an entire work day, the 60W charger will be functionally identical to a higher wattage power adapter.
Windows laptops – particularly those from Dell, HP, or Lenovo – may send pop-ups in the OS or messages on boot warning you about a lower charging rate. The messages could be similar to the following:
“You have plugged in a lower wattage power adapter, USB-C charging device, or power pass-through device. Your system will continue to work, but may not perform at its peak.”
“Weak charging state, please check power charger.”
“The AC power adapter wattage and type cannot be determined. The battery may not charge. The system will adjust the performance to match the power available.”
“The connected AC adapter has a lower wattage than the recommended model – Please connect the AC adapter which was shipped with the system for best system performance”
“For full performance, connect a higher power adapter”
Despite these warnings, most business and consumer laptops will indeed continue to charge with a lower wattage charger connected, and the messages can often be disabled in your laptop’s BIOS settings.
All this to say that in most use cases, the differences between 60W and higher wattage chargers are minimal, and 60W charging is likely enough to charge most laptops!
When choosing a docking station or USB hub, it's important to understand the difference between Power Delivery (PD) and Pass-Through Power Delivery. While both terms refer to charging capabilities, they function differently and impact how power is distributed to connected devices.
What is Power Delivery (PD)?
USB Power Delivery (PD) is a fast-charging standard that allows devices to negotiate power levels dynamically. Key aspects include:
Enables higher power transfer (up to 100W or more, depending on the device and cable).
Ensures efficient charging by dynamically adjusting voltage and current.
Commonly used in USB-C chargers, docking stations, and hubs that provide power directly to laptops, tablets, and smartphones.
Example: A USB-C docking station with PD output can charge a connected laptop while simultaneously powering other peripherals. Additionally, these tend to come with their own AC adapter.
What is Pass-Through Power Delivery?
Pass-Through Power Delivery refers to a hub or docking station that does not generate power itself but instead allows power to pass through from an external power adapter. Key aspects include:
Requires a dedicated power adapter (e.g., a USB-C PD laptop charger) plugged into the docking station or hub.
Typically, a portion of the incoming power is allocated to the dock’s functionality (such as data transfer and peripheral connections), and the remaining power is sent to the connected laptop or device.
May reduce the total power available to the laptop compared to direct charging.
Example: A USB-C hub with pass-through PD allows a laptop's original USB-C PD charger to be connected to the hub, which then distributes power to the laptop while also supporting external peripherals.
Choosing the Right Option
If you need a docking station that can directly charge your laptop, look for one with dedicated Power Delivery (PD) support.
If your laptop already has a high-wattage charger and you want to maintain power while expanding connectivity, a pass-through PD hub may be a better choice.
Be mindful of power limitations with pass-through charging, as some hubs may reserve power for their own operation, reducing the power available for the laptop.
Some examples of hubs with PD pass-through would be our USBC-9IN1E with 140w pass-through charging or our smaller USBC-4IN1 with 100w pass-through.
On the flip side, we have our docking stations that power your devices by themselves. Examples such as our UD-7400PD which is capable of 140w of charge and 5 displays.
Understanding these differences will help ensure you select the right docking station or USB-C hub for your setup. If you have any questions or would like a recommendation, feel free to reach out to our support at support@plugable.com